"Best place to stay!"
This is the best hotel that we have ever stayed at and we highly recommend it. Everything was fantastic- the staff were always very courteous and helpful, the room was perfect and the hotel is in a great location. We would like to give a special thank you to Miki: we asked her to recommend a restaurant for our one year wedding anniversary. She went through the trouble of looking up several restaurants, including a map of their location + price range. The restaurant we went to was excellent, and we came back to our room to find soft jazz music playing and a note from Miki saying that they had made us a cake to congratulate us on our anniversary- it made our day extra special!
"Great service, view, shower"
Typical amazing Japanese service + really amazing room (could have just been our room, but I thought it was especially good even for St. Regis) + view was cool of city + the shower was SOOOO good. Only complaint would be mediocre breakfast. Skip breakfast, but *don't* skip this hotel!
Stayed for 3 nights in Feb. Fantastic staff, really helpful with an especially slick check-in. Our room was incredible - jaw dropping views over the city, fantastic facilities, massive bed. You'll never want to get out of the shower. Bar shuts a bit early and the mini bar pricing is punchy, but the location couldn't be better for seeing most of the obvious areas on foot. Would definitely stay again, and maybe use the comp. Butler service this time (lovely chap).
"service is better than facilities for a 5-star hotel"
We stayed in a top floor skyview room overlooking the city, its great, the room is spacious, service was really good, they provide complimentary pressing service 2 garments per person per day which is fantastic. The bar on 12th floor is really cool, breakfast is not so much for europeans taste, but it was ok. But for a full 5-star hotel, public facilities are not adequate, there is no toilets in either the bar nor the restaurant, you must walk a fair distance to the check in area, other common facilities you will find in a 5 star hotel is also lacking here.
"Great location, rooms and staff"
I have stayed at the St. Regis ~5 times in the past 2 years and overall it has very consistent service and quality. The location in Osaka is good with fairly easy access to many sights and areas. The hotel itself is outstanding with great eye for detail and service. This is definitely my favorite hotel in Osaka. There is a restaurant and bar on the 12th floor. Food is good with international and Japanese options. The bar is elegant and cozy.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM