"Best hotel in Japan"
The room is awesome Morden yet classy. Unlike other hotel rooms in Japan St. Regis rooms are spacious. This hotel is famous for the butler service. Not to mention the team are great sophisticated and efficient accommodate most of my request in timely manner. Tips: they can help to making booking for Michelin restaurants and make a good plan for you. I don't have much time to enjoy the hotel facilities only the breakfast corner. Also the zen garden is a cozy place to have a walk in the morning. For sure will come back next time..
"Over and beyond expectations"
People would go to a St Regis expecting good service, good rooms and nothing less. Somehow, the facilities and staff at St Regis Osaka went over and beyond my expectations, it was surely worth every cent (or rather, Yen) that I paid. The Hotel is very conveniently located right above the Hommachi Station, you can take a subway (Red line, station M18) from the JR Shinkansen station of Shin-Osaka if you happen to be coming from there, or anywhere else. It is also on the street that leads right to Dotonbori, talk about superb location eh'' The room was super plush, and the staff were all every so polite and willing to go the extra mile for us. Trust me, I've been to a few 5 star hotels, especially in Europe, where the staff aren't bothered at all. 5 stars hotels do NOT always give 5 star service. But that certainly is not the case here. This hotel gives EXCELLENT service. And almost all the staff speak excellent English. The hotel breakfast allows you to choose the International or Japanese breakfast. I would encourage you to choose the Japanese breakfast at least once. I had the Japanese breakfast everyday! It was delicious, and I never knew I would enjoy it that much. I would like to highlight Ms Yukari Takayama who is a Bartender in the St Regis Bar. She is not someone who just makes ordinary small talk. She genuinely listens and gives good travel advise, and very sincere conversation. Makes a traveller feel at home away from home. Thank you Ms Takayama, I really appreciated you in the two nights that I was at the St Regis Bar!
"Very nice hotel. Great Team. Amazing Italian Restaurant"
Was my first time is a St Regis Hotel. Very nice hotel. Was all decorated for Xmas. I arrived late and the restaurant was about to close. The Chef arranged a table and prepared a unforgatable Risoto. I will come back soon to Ozaka and will definitly book in this hotel again.
"Hotel of which all others are measured"
This was my 5th stay and it continues to impress me. This hotel is "excellence". This time of year they had warm holiday decorations set making even more enjoyable. When traveling so far away from family for work staying here is a refreshing part of the trip.
Location: Centrally located in business area, at the beginning of the shopping street. Upon arrival: Well trained door man, bell boy and ground floor attended staff. Check-in: The procedure was seamless and fast. Hotel overall: You can tell it is St. Regis the minute you step in the hotel. The interior is modern luxury. High ceiling reception area with Japanese style garden. The room: the room size is quite big compared to the Japanese hotel standard. Spacious bathroom with walk in closet. Food and Drink and Staff: We didn't have much time to appreciate breakfast with a view. Egg was done to order with perfection. The selection of breakfast buffet is reasonable. The staff and butler was exceptional. We were very impressed
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM