of TripAdvisor Travelers recommend this hotel
I stayed in November in the St Regis, a beautiful hotel and it was better because it was on full Christmas season and it had been beautifully decorated. A very luxurious hotel, very good food, very well located, but in my opinion what is sets it apart from other hotels is the exceptional service that you receive there, from the time you set foot into the hotel, checking in, the fantastic concierge service provided and really good food that you will be able to eat there. I will definitely recommend it and will for sure be staying there, whether it is for business or family holidays. The only hesitation that I have in giving it 5 out 5 stars is that ideally I would give it 6.
"full of class"
not my first visit the hotel is in full xmas spirit beautiful decoration , etc not very high occupancy due to holidays the big change this time since my previous visit , is that the hotel has a new cook and the few changes that he made at breakfast , are very well done the service here is impeccable m the staff is calling me by name
"Exceptional service-hotel starting to show signs of wear"
I give the St. Regis a five star review largely on the basis of exceptional service that I received. As a Starwood Platinum member, I was upgraded to a Statesman's suite, which was quite lovely. The hotel is centrally located and in a very safe area of Beijing. For those that are interested, it is a short walk to the Silk Street market. My only issue is that while the main lobby is impressive, some of the floors are showing sign of wear and could use a refresh. Regardless, it is still an excellent choice for your visit to Beijing!
"Half the price of a St Regis, you get 3/4 of a St Regis."
I say it is half the price , the truth is I only spent about £100 for one night for an executive room( this is very rare as a lot St Regis do not offer Executive option) . So naturally breakfast is included and what a breakfast it was! One of the best I ever had with lots of options and everything is top quality. As for sleeping, the rooms are very tidy and has very classic decor if not a little old fashioned. A turn down service was provided with chocolates which was expected. Service wise , all were very eager to help but lack warmth , it felt little robotic in a way but all the details were looked after. The executive happy hour is on the top floors but rarely any view, although the good and wine are of good quality but it is rather limited. Would I stay there again' Yes I would definitely as it is great value for the money . But for the name it just lacks a little bit than some of the more polished St Regis properties. Room: 4/5 Service :3/5 Breakfast: 5/5
"High quality with next level service"
This is high quality hotel. Service is next level. Nothing is too hard or a hassle. My Butler was very helpful and always available. The offer of pressing 6 garments for free was a real plus for me as business traveller who does not enjoy ironing! The invite to the 18th floor for complementary drinks until 10pm was also appreciated, saving me a hefty minibar bill. Little extras like this make you feel special and well looked after. The hotel and rooms are a more classic style with a real focus on luxury. No cutting of corners or mod con gimmicks, just old school class. In summary my stay was perfect. I wouldn't hesitate to stay at this property again in the future or recommend it to fellow travellers.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM