The St. Regis New York is located in the Midtown Manhattan and offers access to all of the luxuries of New York City. Central Park, Fifth Avenue shopping, world-class restaurants and award-winning theatre are within walking distance.
of TripAdvisor Travelers recommend this hotel
"Using Starwood Points"
We had a reservation to stay at an SPG NYC Aloft hotel which used 20,000 points a night. When we realized that we could stay at the 5 Star St Regis Hotel for 30,000 points ( we have a lot of points...) we quickly changed our plans! The St Regis is a gorgeous hotel, with the most luxurious rooms and incredible service that we have ever seen. Needless to say, we will be
"History and luxury."
Rare books and the original Bloody Mary greet you on the main floor. When you find your room; after enjoying everything Fifth Avenue and NYC has to offer, you will be enchanted by chandeliers, fruit and the finest bedding. You must stay at the St. Regis to experience history and life.
"Beautiful property and fantastic staff"
I recently stayed at the St. Regis New York and I can't say enough great things about it. It is a top shelf, 5-star, midtown hotel. The rooms and common areas are immaculate. The location is perfect. However, what really stood out for me was the staff. I had a medical issue that gave me some challenges when traveling. I notified the front desk manager, Paulina, in advance of my stay to see if the hotel could provide some help with the situation. She really went out of her way to help me. She communicated with me via email and telephone in advance to discuss options. The solution that she provided was perfect! She, and all of her staff were friendly, gracious and helpful. They really made what could have been a very difficult stay, a wonderful one. It was much appreciated.
"This hotel is my definition of a great NY hotel"
I love the location, the staff, the restaurants, THE BAR, the rooms and all of the extra services that are offered here where staff remember so many little details about previous trips that each return is like an extended day from the last stay.
Checking in was the worst part of my experience. As I was standing in line to check in, there was one person in front of me who was being assisted and two other guests in line behind me also waiting to check in with only one front desk employee. I was in line for 7 minutes and never did the lady at the front desk make eye contact with me or signal her customer to hold on while she got some other employees to assist her. It was rude, unprofessional and totally unacceptable from any hotel of thus caliber. 2 minutes is the maximum amount of time you should wait before being acknowledged. Clearly the staff needs better training. That frustration aside, at approximately 6pm I ran into a friend from back home who was waiting for her room. She arrived at 4 and had been relegated to wait at the bar because there were no rooms available to honor her reservation. She had theater tickets and needed her room, so at her behest I inquired to the manager about its status. The manager was apologetic but couldn't guarantee when the room would become available. In the end it all worked out, but the my being neglected at check-in and her room not being ready are two things that you should never experience at a hotel like the St. Regis. Yes the rooms are nice, yes the hotel is well maintained, but the service is for me the most important, and the service that I experienced was slightly below average.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM