The St. Regis New York is located in the Midtown Manhattan and offers access to all of the luxuries of New York City. Central Park, Fifth Avenue shopping, world-class restaurants and award-winning theatre are within walking distance.
My wife and I recently spent the weekend at the St Regis New York. This is a great historic property with a lot of character and amazing architecture. The marble stairwells are amazing to see. Check in was very quick and efficient on a Friday evening. We were greeted promptly and given all the information we needed to know to make the most of our stay. Based on our SPG Platinum status, we were upgraded to a Deluxe Suite with Butler. The room was very nice. Separate living room with fireplace, large bathroom with separate tub and shower and plenty of room to relax and rest after spending a day walking around NYC. The butler service is very much worth it. They greet you as soon as you get to your room. They explain all the operational aspects of the room and take care of any needs you have. Excellent service all weekend from the butlers!! The hotel is pretty well located. Easy walk to Metro Subway, many restaurants, all the shopping along 5th Avenue and Times Square. I would highly recommend this property and we will definitely be staying again on our next trip to NYC. Great Job St Regis Team!!
"Westminster Dog Show"
My wife and I spent five nights here for the third year in a row over the period of the Westminster Dog Show. As always, the staff was extremely friendly and accommodating. Our room was impeccably appointed, and the attendant butler service and timely maid service, daily and nightly, made for a very comfortable stay. We look forward to our return visit next year, if not sooner.
"Great service and well maintained"
Some older historic hotels start to look like old hotels, but the St Regis is modern yet still has the historic feel. The staff was great and the room was very comfortable. There was a horrible cigarette smoke smell in our hallway at night, and soon after mentioning it to the front desk, someone was spraying the hallway to try to get rid of the smell. In fact, the hotel proactively gave us some SPG points to help make it better as well. We were impressed how quickly they tried to fix a small negative situation. The only real problem with our stay was that we were so busy during our time in New York that we felt we never got to really enjoy the room.
"The original and crown jewel that set the standard for St. Regis service around the world"
A couple years ago I got my first taste of a St. Regis in Bangkok, Thailand. The service was absolutely impeccable. I chalked it up to the Thai staff and culture which is truly wonderful. Last night we stayed at the original St. Regis in New York City and I now realize service is part of their DNA. We were warmly welcomed from the moment we stepped into the lobby, asked politely if there was a special reason for our visit (there wasn't), and given a rundown of the wonderful amenities: incredible butler service, top notch concierge, etc. We had a beautiful room facing north, with a sliver of Central Park peeking through. We enjoyed a cocktail in the King Cole Bar and enjoyed a room service breakfast that was delicious. We called on the butler only once for ice, but he made it clear he was available day or night for any request we might have. This is the type of hotel that would probably accommodate even the strangest ask or bend over backwards to aid in a pinch. It's not a cheap hotel, but because it's part of the Starwood chain, you can use points. But even off the rack, the price is more than worth it.
"Elegant and welcoming hotel"
The reviewers stating that the employees of this hotel were aloof, condescending, or snobbish are way off. We experienced nothing of the kind in our interactions with check-in (she was terrific, but I didn't catch her name), our super responsive butler (Luba), the very helpful concierge (Krista), the awesome Angel at Old King Cole Bar, our terrific waiter at breakfast... Also, just the staff we encountered walking through the hotel and curbside were very warm and welcoming. The hotel itself is so elegant and our room was amazing. We used an SPG suite night award and were upgraded to a Madison Avenue suite. Wow, such luxury and so much space! This was a tremendously good value as well. This was our first stay at the St. Regis in New York, and we will definitely be back. It is by far our favorite hotel in New York City now.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM