of TripAdvisor Travelers recommend this hotel
"Excellent Location!! Wonderful Hotel!"
We were in DC for a convention and stayed at the St Regis. Walking distance to everything! The only time I got a cab was to visit Georgetown. 2 blocks to the White House and a leisure walk to the National Mall. Excellent 4 and 5star restaurants within walking distance too! The hotel has a gorgeous lobby. They offer free champagne at 6pm to guests. We didn't see our butler during our 6 day stay. Very different from the New York St Regis! Service was good though. Staff was very nice and helpful. Great stay! Rooms were spacious and quiet ( even w hotel fully booked). Recommend this hotel for sure!
I stay here 2 times a year for business meetings and I will say they always treat me fantastic. Everyone is so nice and helpful. The doormen are the best and full of great tips! These are the nicest rooms you will come across...Great locatiomn!
My husband and I spent a week at this hotel and were really pleased with the luxury of the hotel and the excellent food, and especially with the service! From the friendly doormen to the attentive wait staff to the wonderful concierges, we felt welcomed and well-attended. We especially appreciated JF, our favorite concierge (and all of the concierges ) for their right- on restaurant and sightseeing recommendations...they made our visit to the nation's Capitol very special!
"Tea For Four"
We were looking forward to tea at the St. Regis, but we were overly optimistic that this vaulted brand would exhibit its noted excellence in its afternoon tea. Instead, we were served tea in a busy and noisy lobby on a table lower than the seats. The sandwiches were sparse and the cucumber had ice chips, although the pastries were fine and the scones were good. We were disappointed to learn that we would be charged for a couple of extra tea sandwiches-complimentary in all other teas we have enjoyed-at $55.00 per person we expected, rightly, I believe, substantially more elegance, much better food, and at least a bit more grace. This tea is not worth either the price or your time.
"I'd have to say skip it"
I was really excited to stay at the St. Regis in Washington DC after my first stay at the beautiful St. Regis in Princeville. I was disappointed with this stay and won't stay here again. The positive points are the location and the lobby. The lobby is absolutely stunning. The bar is very nice and upscale too. But the 5-star quality stops there. My room was outdated, dark and had a musty smell to it. The bed was as hard as a rock and I requested a duvet to sleep on top of because I could barely sleep. This is the number one reason I wouldn't stay at a hotel again - bad beds. The bathroom was nice but strange because it had a huge step up in the shower and even had a caution sign about the step. The service was 50/50. The front desk staff told me I was eligible for a free upgrade to a suite before I checked in because of my gold status with Ritz-Carlton (which is now merged with them). When I checked in, they made a very specific point to tell me I wasn't eligible in a condescending manner and that the other person made a mistake. They then tried to sell me the upgrade instead. Tacky. Upgrades aren't expected but when you stay somewhere like the Ritz and they make a point to upgrade you when possible for your loyalty, it's disappointing to stay somewhere else that would do a bait and switch. Also, on the service, no one ever offered to help me with my bags. On another occasion, a housekeeping staff person told me she was going to come back into my room when I was there even though I told her I was working and preferred she didn't. I had to call her boss and request I had private time to work. As I mentioned, the bar is really nice. The food wasn't so great though. I had room service for three meals and it was mediocre. Not worth it. Finally, the people who greeted me at the hotel ranged from very friendly to rude. Not all of them were bad, but on one occasion, I was dressed in business clothes and decided to check out the lobby and bar and a woman basically followed me asking me what I was there for. Very strange. She didn't actually say hi and welcome me with a smile. So, I wrote this all to the St. Regis DC through their guest survey and never heard anything back. They definitely lost me as a customer in Washington DC and it makes me question the brand. Why pay that much for subpar rooms and service' The Ritz in DC has them completely beat. I am an avid traveler and stay in nicer properties when possible and just think there are better alternatives.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 1:00 PM