First of all, I must say, the staff is great. Valet, reception and housekeeping are all top-notch. Everyone went out of their way to greet and resolve issues. And, if you are young (or not so young) and nimble, or have small children in tow, I would whole-heartedly recommend this place ( as long as you don't mind REALLY slow elevators). The same things that make it so ideal for some are the things that made it less than comfortable for us. Low seating and beds/futons on platforms are tough. Little kinds will love to climb and be perfectly safe, as it isn't far to fall - we just can't get up from sitting that low very easily. Also, we kept forgetting the platform sticks out from the bed, so there were several near-tripping incidences. We knew going in that the bathrooms were exposed ( well, not the toilet) so that wasn't a surprise. Again, it's easy to see a small child from anywhere in the room. Other than that, great amenities in the mini bar and in the basket on top. For the right person, this is a trendy, fun hotel. But, just know what you are getting into if you're not as flexible as you once were.
"It's not your Standard Hotel !"
If you are looking for a different hotel experience then it is worth giving The Standard a try. It is a 10 minute walk to LA Live area and many restaurants, bars & attractions close by. Why is it not standard ' Bed is about 18 inches off the floor, no clock, 1 chair, sparse decorating and your shower having a full glass wall that is also the bedroom wall !! The front desk provided quick check in/out & was very friendly. The valet parking was a nice feature and again another great group of employees. We stayed on Saturday & Sunday nights and did not encounter any noise issues mentioned in other posts. (we were on 7th floor). Our only issue was with the Biergarten on the roof and that did not have any negative impact on our stay. For a change, this is worth the stay.
"Standard is always excellent "
This hotel is definitely somewhere where you want to be. Located in downtown it has plenty to choose from. Staff is excellent and they keep smiling. The drinks are poored very well and the food is something you would come back for on its own. 5/5
"Fawlty towers "
Stayed there for 2 nights .. Had to wait until 4pm to check in.... We arrived at 1pm. We were shattered and jet lagged. There was no sense of urgency with girl on reception and she demonstrated zero flexibility even though it was a Monday check in. We hung around the lobby and she kept on giving rooms to other folks. Have stayed in many hotels around the world and this was my worst ever experience. Luggage couldn't be found when we eventually got the nod to check it .. It was like hide and go seek. Check out was painful also .. They decided to add on breakfast even though we were specifically told that it was included when we had breakfast on day 1. Saving grace was the food in the cafe downstairs .. Breakfast and lunch was great and staff are very friendly.
We read on the Internet that this rooftop bar was one of the best in downtown LA. The view is nice but the staff and customer service is the worst. Staff is rude and made us wait for a long time before we got some food menus. The waiter never came back to take our order, heat lamps didn't work and the drinks were badly made and overpriced. Will never going to go there again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM