"Old world hospitality at its best"
Stayed at this hotel for 7 nights. Is extremely well connected in terms of proximity to Shinagawa station. I took the train from Haneda airport to Shinagawa, then walked to the hotel. You do have to have a notion of where you're going as it is not well sign-posted along this route until you're are literally standing outside it. The reception is on the 26th floor, the lower floors being primarily business premises. The hospitality is 1st class e.g. hot freshening towel upon arrival. Rooms are well laid out, and a reasonable size although not large. The bathroom is great, with walk-in spacious shower and separate bath. This was my first visit to Japan so I endeavoured to try the toilet features too ("when in Rome"). Breakfast offers good options. Restaurant menu was limited and very Western, which is not to my preference as I tend to want to immerse into the local cuisine when travelling. A very comfortable stay!
This is a beautiful hotel! It has a wonderful, luxurious antmosphere and is a tranquil haven from the hustle and bussle of Tokyo. The rooms are a good size, very clean and modern with good amenities. The bed had lovely excellent quality bedlinens and I slept well. Rooms are also nice and qiuet! The location is excellent. With Shinagawa station on your doorstep you can easily hop around the city on the train with easy access everywhere from this major station hub. Staff are very friendly and helpful. Nothing is too much trouble. The food is also of an excellent quality and the hotel has a lovely relaxed bar with a great choice of beverages. It is an expensive hotel but that said, for Tokyo and one of the worlds major cities it is no more than you would expect really for a good quality hotel anywhere in the world. I would thoroughly recommend and would certainly stay again!
"Fantastic Hotel, Staff, & Location"
I love IHG, I think there is always a level of consistency among their properties and this one was no different! The location is great, a 2 minute walk outside Shinagawa station on the JR - so it's very easy to get around and lots of options in the station for a quick breakfast or coffee if you don't want to eat at the hotel. The staff went above and beyond to help with everything we needed, make reservations, give directions - all with big smiles! The room itself was on the small side, but that's Japan. Beautiful, modern bathroom and huge windows looked out over Tokyo! The fitness center had AMAZING views, definitely makes working out on vacation less painless.
"Pricey but high quality"
This hotel is in a good location, connected to the main JR route for the bullet trains and the loop line which is the easiest means to navigate the main sites in Tokyo. There is a complex of shops next to the hotel which is useful. Owing to its location it did seem to mainly be a business hotel but this did not matter to us. The staff were very friendly with good English as you would expect from an Intercontinental. The room was spacious for Tokyo standards, modern and clean with a good selection of worldwide tv channels. The bathroom was also very nice and a good size with a good shower. You get what you pay for, this hotel is expensive in a city full of good hotels, but if you can afford it, it's a great option.
"The Strings Intercontinental Shinagawa Station review"
Albeit pricey, very nice hotel, with staff that have excellent attention to detail. Very good buffet breakfast that also has western food choices. Of note, the buffet offerings were identical for the 6 days I was there, so a little variety would have been nice ( although their omelettes are excellent). Very, very well situated, next to the Shinawaga station. Made train / subway travel very easy. Get a Suica train card if you intend to use the public transit. Easy to use, easy to reload. See the concierge for any questions. Gerald was very helpful
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM