"Amazing Stay at The Surrey!"
The Surrey is truly a gem in NYC. The room size compared to many other city properties is fantastic, and the service is incredible. The staff is knowledgeable and professional, while still warm, comfortable and friendly. The food & beverage was fantastic from the bar to in room dining, and although I couldn't experience it I am sure Café Boulud is a treat! I will be back again without question.
"The Surrey Hotel"
THE Best hotel in NYC. From bell staff, to in room dining, to quality of the rooms and value you cannot beat the Surrey Hotel! The rooms are spacious and so comfortable. I have stayed many times over the past 5 years and it is simply my most favorite hotel in NYC.
The place has a Great Atmosphere best Matini's on Upper Eastside, the entrees are superb. Overall ambiance is Excellent I'll recommend this Bar and hotel for any business meeting or leisure Wine and Dine.
BEAUTIFUL hotel. The rooms were great! The staff was amazing and the location was perfect. Can't beat a comfy fluffy robe, well stocked mini-bar and super soft beds. Highly recommend this hotel to anyone!
"Suite in NYC"
I was in NY to have a procedure at Lenox Hill hospital, the Surrey was very convenient and had received excellent reviews. I sprung for a suite and at those prices expected to be coddled and have great amenities. Not! The linens on the beds felt like steel wool. Room service , a grill cheese sandwich was around $35 and was very weak, more like a kiddie meal with American cheese melted on toast and cold. Drinks at the bar were mixed my wife enjoyed hers but my Manhattan was mediocre at best and was served in one of those tiny round martini glasses, at $22 I thought they could do better. Housekeeping didn't even freshen up the room the first night and left dirty coffee cups. The final draw was a request to checkout one hour late, because my discharge from the hospital was delayed, which was denied! Never Again!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM