Ideally situated in the heart of London's vibrant East End and just a 2 minute walk from Bethnal Green Central Line Tube Station.
"Still quirky and comfortable, but prices up and service down in the last year"
I've stayed at Town Hall Hotel several times over the last couple of years. It remains quirky and comfortable, and the apartment-style rooms have all the comforts of home. However, frequent visits don't garner any consideration on price, in fact, they removed "breakfast included" at my last visit--and when I inquired, offered me a "discounted rate" equal to the highest priced item on the a la carte menu. Also, at a recent visit the restaurant charged me in dollars without advising me, and then said they couldn't cancel the transaction (pay in pounds or get a lousy exchange rate and a surcharge!). Front desk staff were unctuously unhelpful. Sadly, I'm making other hotel plans for my visits to London.
The style of the hotel is great, it's in the building in a former town hall. THe staff was helpful and kind. My room was on the -1 floor, so I wasn't really satisfied with the view (which didn't exist). The room was too cold for me, they put in a small radiator but it didn't help much. There is a room for improvement in this. Otherwise the room was great, clean and nice. The hotel has a pool and a well equipped gym. Apart from those little things I liked it.
"Classic design hotel!"
This hotel is created in an old Town Hall in the eastern part of London. The rooms are big, clean and impressive. The service is good and friendly. It is a bit far from central London, but there are busses going almost right outside the hotel.
"Unique hotel in a fun and funky neighborhood!"
We love East London, and had stayed in the area before, so we knew we could find lots of vegan food, a sweet little yoga spot, and plenty of transportation to the more touristy parts of the city - (buses, the Bethnal Green tube stop and the Cambridge Heath overground are all within easy walking distance). I can't praise the Town Hall Hotel highly enough-everyone we encountered, from Maria Fernandez (reservations) to front desk staff, security and cleaning staff were attentive and professional, and genuinely friendly and approachable, in every encounter. To begin with, we were pleasantly surprised that we were able to check in early, after arriving in London quite early in the morning from the US, this was very much appreciated, and we experienced many more occasions of excellent service throughout our stay. For example, when the room key card failed to work, it was handled immediately, as a member of security accompanied us to the room, before determining that the lock mechanism had malfunctioned. The appropriate staff was sent quickly to resolve the problem. After we returned from the Columbia Road flower market (an easy walk), I had only to ask, and staff kindly sent a vase to our room. The loving restoration and vintage decor mixed with sleek contemporary touches initially drew us in, but we found that the Town Hall Hotel is not just about surface. Our living space (1 bedroom apartment) worked beautifully for our 9 night stay. Careful little details such as the locally sourced Joe's tea, and in-room teapot and espresso machine were much appreciated. The pool was clean and well heated so I could swim laps comfortably, even in January. We hope to have the occasion to stay again!
Got a good deal and thought this place looked very unique. We got upgraded from a suite to an apartment which was good. I loved that the bathroom had L'Occotaine toiletries. Nice large bath, and the touch with the "hangover kit" and "intimacy kit" were nice. However the prices of the cocktails in the bottles were extortionate, £18! I understand that the cocktail bar downstairs may be very fancy but if you're not getting the cocktail in a nice glass and shaken with ice etc then that price is ridiculous. Breakfast was nice, I'm always partial to avocado on toast, and the continental had lots of nice options. We were a bit disappointed that no one had warned us there was a wedding on the Saturday night as our room heard music a lot of the night, which wasn't a problem it just would have been nice to have been informed. We didn't check out the restaurant or bar.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM