"Luxurious and comfortable stay "
During my honeymoon trip to Hong Kong, I decided to stay in this hotel and it was really worth it. The luxurious setup and warm welcome is breathtaking and I felt really at my house. The hotel located near the pacific shopping mall (cross the street). The daily breakfast located on the top floor is ok (you choose from fixed menu). Although I prefer the buffet setup but it was good overall. Highly recommended hotel for luxury seekers and for the amazing location and top services.
"We felt like it was our "house""
We spent 4 days at the "house" that we will hardly forget. Upperhouse is everything you need when traveling: spacious room, extremely clean, amazing view, great food & beverage services including free snacks and drinks in the room, amenities, a great restaurant Cafe Gray for breakfast lunch and dinner, friendly and very polite staff, excellent customer service. This hotel is true luxury with a special soul. You will feel unique and always well looked after here. We truly felt like home and for sure Upperhouse will be a reason to come back to Hong Kong! Don't miss it even for a coffee or a quick bite to eat! And try their cakes, my wife had the best birthday cake here! ;-) Thank you to Marcel and to all his amazing staff. Roberto & Monia
"Brilliant design and luxury"
We travel extensively and have a friend who recommended the Upper House. It is right in the center and the architecture is very attractive - modern. We were upgraded to one of the corner suites which has a bathroom larger than our bedroom at home. The food and ambiance in the restaurant (which is on the top floor overlooking HK) is amazing. THe staff was super helpful from just giving us directions to bringing us adaptors or change for tips.
"Exceeded my expectations! Sophisticated and serene luxury."
Stayed with my partner for 3 nights and from the moment we walked in the door we felt like we were staying at a home away from home. We were upgraded to a fabulous harbour view suite, which was breathtaking and very carefully thought out. We didn't really want to leave the room! The bar and restaurant are both very special with sweeping views of the harbour and beautiful food. The staff were amazing especially Emily and Kristina in guest experience. All of their recommendations for restaurants, shopping and cultural experiences were spot on for us - everyone was so friendly and nothing was too much trouble. Can’t wait to go back and to experience other Swire hotels. A very big thank you to Chrissie, Mervyn and Marcel and his team.
"Best Hotel Experience in Asia"
Two friends and I recently traveled to Hong Kong for New Year's Eve and decided to treat ourselves to a stay at The Upper House. Without a doubt, this is one of the best properties in the world. From the simple yet luxurious guestrooms, to the amazing restaurant on the 49th floor with stunning views of the harbor, this hotel exceeded all of our expectations (the "Upper East" breakfast was a highlight). But what still has me talking about this place is the people who work there; we only stayed 2 nights but formed relationships with so many people. For such a high-end hotel, the staff was down to earth, genuine, and truly helpful in every way. Janice, Sabine, Michelle, Howard, and Marcel (just to name a few) were so nice to meet, and I look forward to seeing them again when I return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM