"The best Hotel in Town !"
Minimaliste, zen atmosphere, beautiful volume and view, incredible service ! The bathroom is incredible big, Good quality of amenities. The room face to the bay is the best (big windows) The lobby is pleasant.
"Our home away from home"
What is there not to love about Upper House' The perfect combination of modern luxury and efficiency with the best hotel staff in the world, the kind who know what you need before you do! As returning guests who consider ourselves Upper House family, this is really our home away from home for both business and leisure stays. Extra large rooms and the most fabulous bathroom are a peaceful haven, that's if you can tear yourself away from the great food, cocktails and killer views in Cafe Grey! We will be back!
"Why stay anywhere else when visiting HK'"
Perfectly located, the Upper House is a peaceful retreat after a busy day in Hong Kong. The rooms are generously appointed and spacious, the bathrooms magnificent. The restaurant and bar on the top floor offer both a great view outside of the window and on the tables, with a succulent cuisine and lively but not noisy atmosphere. But what makes the difference is the attention of the staff. Courteous, willing to help, attentive to details and your preferences. And this is what makes the Upper House unique. I'll be back!
"Missing my Upper House family already"
This business trip in HK was busier than usual, and my needs in the hotel were more demanding. Prior to my arrival my team had been in touch with the Upper House and are always so happy with their quick reply and ability to offer help and coordination wherever needed. I was met at the airport with the very special personal greetings. Everyone was super informed of my visit. There is truly something so comforting after a 14 hour flight to feel like you are arriving "home". While some of the faces at the Upper House have changed, the attention to detail and quality did not waiver. My room was filled with fresh fruit, and the luggage racks were ready for my 4 pieces. My previously selected, gluten free menu was ready for me and my laundry still had time to make the daily run. I had organized for my (nightmare) luggage to be sent to shanghai. I was in a few different cities and country's during this week, and would not be home for almost 3 weeks, so my luggage was a nightmare. Unbeknown to me, the shipping company had issues with picking up my bags, so the Upper House took it upon themselves to organize them getting to Shanghai. I was so surprised, and a bit embarrassed, but so incredibly thankful. I was going from HK to Beijing and then Shanghai, the overweight luggage would have killed me, not to mention the hassle. Kristina, who is so incredibly attentive helped me take care of several things and it was like having an assistant, sister and partner all in one. The seamless delivery of the service, and the attention to detail was unique. I had many an occasion where I received some fruit, some fresh ginger, extra towels, only because they noticed what I was doing and what I needed. I can not say enough about Upper House and its service. Marcel runs a tight ship. He is always there, but lets everyone get on with the job. He helps the entire staff understand the priorities and how to make us feel so great. I look forward to June when I will be back Miss the Upper House family already
"The best hotel in Hong Kong!"
We stayed at Upper House for two nights at the end of our honeymoon. From the minute we arrived the staff were amazing and so friendly. The room is big, modern, clean and amazingly luxurious. It is well located and just the most amazing hotel experience ever! We will be going back!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM