"Wonderful stay "
We stayed at The Upper House for our anniversary trip in Hong Kong. They kindly upgraded us to a suite for our anniversary, and were very helpful during our full stay at the hotel. Baby amenities were well prepared for our 2 year old baby. It was so heart warming to see a hand written care note on the table when we returned one night. Thanks to the Upper House, we had a wonderful stay in Hong Kong, will definitely come back again, definitely recommend! :)
"World-class City Hotel"
This is my fourth visit staying at the property, and without doubt one of the best city hotels in the world. The level of intuitive service is almost surreal, they think of things before you've even thought of them. The design, quality of rooms, thoughtful amenities and food are all sublime. There is no where better to stay in Hong Kong. The staff are like family now so it's like going home!
"I'd give it 6 points if I could"
This is hands-down one of the best hotels I have ever stayed at, if not the best. Pricy for sure, but well worth it! It starts at check-in with excellent service and speed. The rooms are beautifully designed, and everything just fits. There is a variety of free coffee and snacks and all the amenities you could need. The tub with a window view is amazing! The bed is huge and very comfortable, excellent sleep quality. Breakfast is served on the top floor. It isn't a buffet, but the à la carte options will leave you satisfied! It's varied with a healthy touch, lots of fruit, greek yogurt and dark bread. They have cars available for free drop-offs around the area from Central to Wan Chai. Nice touch. The only thing I didn't get was the price differential between the rooms and the suite, looking at their sizes.
"hotel of a sleek and supreme luxury... inarguably the best luxury hotel ever"
we had the most spectacular stay in the upper house in a gorgeous suite on 43th floor with incredible views all the way around. the suite is all designed by talented andré fu in a sleek, but supremely comfortable and luxurious way... with so many pieces of art, sculptures, wonderfully designed bath, walk in shower, closet, some great books on the coffee tables in the stunning living area with the most incredible views and all accentuated by a subdued light. there is an utterly generous daily choice of snacks and drinks in the bar. we had very tasty and delicious breakfasts served in the café grey up on a sky scraping floor every morning and our swiss hearts melted when we even discovered some müsli or gruyere cheese on menu. the service is the name of the game in "the upper house". we are very grateful for the the kindness and attentiveness at every single moment. thank you for the gorgeous chocolate birthday cake with a candle which was brought to our room, for organizing a limo drive to mandarin oriental "man wah" restaurant where we had a lunch appointment - once you realized we had some minor foot injury and couldn't walk you also kept bringing to our room those so much helpful icy pads to help soothe the pain and swelling. this all made our stay the most memorable and inarguably the best stay in a luxury hotel ever.
We booked this hotel through Amex fine hotels program and could not have been happier. It was in an ideal location halfway between Central and Wan Chai and next to Metro stop. The rooms are amazing, zen-like and huge with stunning views. Each time we left the hotel to go on an excursion the front staff asked how our visit was and each time a small gift was in our room. Cafe Grey had a good variety, was high quality but sometimes service was slower. Nothing but wonderful comments and much better than same price range hotels.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Between the following dates clients will receive complimentary daily breakfast for two at Café Gray Deluxe: 1-4 April 2017; 10 April 2017-10 September 2017; 11-28 December 2017; 03 January-28 February 2018.