of TripAdvisor Travelers recommend this hotel
"BEST SHOWER EVER!"
Wonderful location, friendly staff, fantastic bathroom facilities, comfy beds, secure. THE SHOWER ROOM IN OUR SUITE WAS EPIC! Massive, warm, perfect pressure control. The carpets are looking a bit old and worn, but that is my only criticism.
"Concert going "
My daughter and I drove up from LA to watch a concert and after sitting in the car for many hours, and several more at the concert, it was very nice and alluring to return to this amazingly posh hotel! The hallways were quite stylish and our room and bed were so comfortable, we didn't want to leave... I called down and they gave us a late checkout, and didn't charge us extra! I think it had to do with Amex, which also gave us a most delectable brunch when we finally awoke. Parking is pricey but there are not many options. Hotel is across from Horton Plaza, which is a MUST see! Also, I warn against walking alone at night.
"Lovely getaway weekend"
The US Grant was a wonderful hotel for a San Diego couples getaway weekend. Check in was smooth and we were greeted with warm smiles and helpful staff. Our room faced the park, which was super cool to be in bed a able to see the Balboa theater out our window. Since this is a historic hotel the rooms have wonderful high ceilings adding to the grandeur. We didn't have a tub but the bathroom was plenty big and updated. Please note, the windows are single pane, remember it's a historic hotel, and that means the Windows provide limited sound proofing so if you are a light sleeper don't get a room facing Broadway since we could hear cars and hustle bustle of people going to the Gaslamp bars. The hotel is centrally located walkable to little Italy, Gaslamp district and the harbor. A quick uber for 6 dollars will get you to Balboa park, which is amazing! I'm a true New Yorker and I love Central Park but this place can not compare with all the museums in one spot and the amazing architecture. Balboa has Central Park beat hands down!!! A special Thank you to Brooks at concierge! The US grant staff were all wonderful but Brooks gets a extra kudos since he gave us so many tips with getting around the city and with restaurant Recommendations. We had the best stay due to the great location of this hotel and sincerely warm and helpful staff.
"Enjoyable stay in a Grand Hotel"
We booked a Landmark suite and arrived around 2.30pm. Check in time was not until 3, but it was a still a small shame our room was not quite ready. I was told that I would get a call when the room was ready. We explored the hotel, spoke to the concierge and arranged a couple of things. By 3.10 I still had not heard anything so I approached the front desk to be told our room was ready. Again, a bit annoying that no-one had contacted me as promised. I am fussy about rooms, a lot of people are not and say for the amount of time spent in a room the view/size/quality of the room is not important. Well for me it is! A room can make or break a holiday for me and I am very disappointed if it is not what I think it will be. I am not unrealistic and I know I get what I pay for and compromises have to be made, but here I had paid for a Landmark Suite (grand name), but upon entering the room I felt somewhat underwhelmed. We had a small sitting area, small-ish bedroom area and a really tiny bathroom. Really small. My en-suite at home was double the size and there was no where to place anything. Despite what I say above, sometimes I just keep quiet and put up with a room I am not too happy with, for a quiet life, but here I had to ring up reception and express my disappointment. I was told politely that this was an old hotel and rooms are bespoke and not always big. They were fully committed that night but would see what was available the next night. I thanked her and appreciated her effort, with no quibble and proactive approach. It was frustrating that we couldn't 'settle in' and fully unpack, but hoped there would be good news the next day. After that, things got better, and no more complaints from me! The next day after a visit to SeaWorld, we went to the front desk and they were expecting me. I was told I was moved to the 2nd top floor (same floor as the Presidential Suite!) and I got my keys and up we went. The room was very spacious, square and large in size - twice the size of the previous room. I am not sure if it was the same category room as the Landmark Suite, as there was no separate seating area, but it didn't matter, as it was spacious and comfortable. The bathroom was very big too, with space to unpack, and a triple size walk in shower, no bath. We overlooked the staff/valet car park area on the rooftop just below and a bit of the city, but all in all, we could certainly settle in, and I knew I would have peace of mind here! Hotel was a good location as others have said, right on 4th Avenue (opposite Macy's to my wifes delight!), 20 minute walk to the convention centres and sea front. 5th Avenue has the main night life with lots of outdoor seating restaurants. Concierge recommended a great steak restaurant a 15 minute walk down 5th Avenue, Donovan's. Not cheap (at all) but impeccable service, good atmosphere, great steak and good menu and high quality of food. We were sat upstairs so could see lots going on. Thoroughly enjoyable evening and recommended. Breakfast in the hotel was good quality and varied. Our rate included a $75 credit, so we ate well, including a couple of breakfast Mimosa's! Generally good service, complimentary breakfast muffins each morning and a good way to start your day. We ate in there once for dinner, and again a really fantastic meal. Steak was spot on, well cooked and tender. We are not big sweet people, but I was tempted by the carrot cake to share. I have to say, it was one of the BEST carrot cakes I have ever tasted! Moist, succulent and tasty, with a lovely frosting on!! A very enjoyable evening. So yes, it is a grand stately hotel, a lovely large ornate lobby, busy with conventions and meetings and coming and goings. Rooms are clearly varying, erring on the old fashioned, but it is an old building so is to be expected. A couple of early issues ironed out, and we had a very good 4 nights there. Water was on offer in the room and at the front desk, with free tea/coffee in the morning, and a refreshing cordial drink in the afternoon to welcome you back. And back we would come if ever we visited San Diego again - a great trip thank you very much!
"I guess I'm not a fan of historic hotels"
While the location is great, I'm just not a fan of old hotels. I like my hotels with all the latest and greatest amenities. Not small cramped rooms and bathrooms. The old charm is just not for me. If however, you like historic hotels, this could be right up your alley. I thought the hotel was dark, old and unwelcoming. The staff was terriffic.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM