of TripAdvisor Travelers recommend this hotel
"Systemic deficits that should not happen at a five star hotel"
The bathroom scales did not work at the beginning -- fortunately the staff changed the battery on the next day. The build quality and finish are not top notch. There are paint speckles on the bathroom lamp and there are speckles from the silicone joints in the shower cabin. The mixer tap of the shower and one towel holder are loose. The hotel's own hair dryer cannot be used in the bathroom, as there are no compatible outlets -- British three-pin plugs for the hair dryer vs. British two-pin shaver sockets in the bathroom. One has to go to the bedroom to use it and thus it is not possible to see oneself in a mirror. One cannot adjust the strength of the water from the shower head. As a man I prefer to clean some body regions more thoroughly than others. The toilet is not properly cleaned before one arrives. It had a visible pubic hair in the bowl. The minibar fridge is not a modern noise-free version which makes it harder to fall asleep. There is strong light leaking through the space between door frame and door -- so one should be aware that the room cannot be completely darkened.
I booked 2 cotai view royale suite for 2 nights stay. Upon arrival, there is a free hotel shuttle across the road after disembarked at the ferry terminal. The check in was smooth & the hotel is located conveniently within a huge shopping centre & there is a casino at level 1. The food at the restaurant is rather pricey but there is a big food court at level 3 with many varieties & price are reasonable. The hotel room is spacious with 2 big TVs & the views are good. For those who visit casinos, you will be spoilt for choices as there are many casinos within walking distance from the hotel. Apart from the shopping & casinos, the Taipa village is also about 20-25 minutes walk. You can find local delicacies there. There are some areas that visitors might want to take note. The call to reception is not responsive as I believe due to the huge numbers of guests. Uber is illegal in Macau as we were told by the local authorities so is beter to take the taxi there. On the whole, 1-2 days should be sufficient for touring Macau in my opinion.
"Amazing Gondola ride with Brigita ☺️👍🏻"
She sang sooooo amazingly! During our ride, she sang a Chinese song (we are sharing with 2 Chinese ladies)...and my favorite Moon River song! 😍😍😍 it was a very heart warming performance! Will definitely try the ride again! ☺️👏🏻
I stayed there in 2013 and it was my never forget experience... The kids wanted to stay there for 3-4 days but it was out of by budget:) Its soooo big that even 2 days were not enough to see the full hotel... We had great time at the buffet lunch restaurant and would love to go there again for at least 3 nights..
There are 850 duty free shops, so you can have a very good time if like to do shopping:) Enjoy! The interior of the enterprise is a copy of Venetian in Las Vegas, but still it's OK. Besides there is a free coach to the ferry if you wish to go to Hong Kong.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 11:00 AM