Within minutes of The Wellesley is the supremely sophisticated shopping district of Harrods, Harvey Nichols, Chanel, Yves Saint Laurent and other world-renowned designers. The district is rich with iconic buildings and cultural attractions such as the Royal Albert Hall, Buckingham Palace and the British Museum.
And yet from the terrace and suites of the hotel you can look out across three square miles of green, open space. Both the tranquility of Hyde Park and the vibrancy of the city are within touching distance of The Wellesley.
the service was fantastic, room was lager with the modern stile, the location is very good only 5 min. walk to Harrods and 15min. to oxford St. and most of all the staff were very polite and help full
"Pleasurable boutique hotel"
The Wellesley is a perfectly inoffensive and, broadly speaking, pleasurable hotel to have stayed in. Checking in was a relatively smooth process although it did seem a bit long-winded to have the receptionist show us to our room, a doorman take our luggage and then ten minutes later have the butler show us around the room and how things worked etc. It would have seemed far more efficient to have the person who checked us in do all of this as is done in comparable and better hotels. Despite this though we were still not informed of when breakfast was served until finding it on the in-room tablet. Perhaps the heavy inclusion of technology has left a void of simple and more effective mouth t mouth communication. the room itself was very good with the bed providing a wonderful nights sleep. The bathroom also ranked very highly in our estimations with the marble furnishings and underfloor heating deserving a notable mention. There was also a smartphone which came with the room and whilst it was useless for us being english and therefore having phones which won't charge, I can appreciate this being a very attractive perk for the Wellesleys foreign clientele. There were some minor issues which surprised us: The first and most obvious was that there are no tea and coffee making facilities which i find frankly bewildering. Im sure even a Travelodge would have that and most of the top hotels in London I have stayed in have Nespresso machines as well as the basic kettle and various teas. I would expect this for a room costing over £500 per night. If a room with a view is the top criteria, then I would suggest looking elsewhere: even on the higher floors, the view is restricted so much so that the bottom half of the window was greyed out. The bar has an extensive list of fine cocktails which of the ones we had, were enjoyed greatly. The range of cigars is also as vast in quantity as quality. The service was very good with the overall impression being one of great professionalism and politeness. Another minor annoyance was that the hotel Rolls Royce is only there on certain days with an Audi A6 taking the role when it is absent. Despite the obvious robustness of the car, no luggage was allowed eliminating any possibility of using it to check out leaving me to wonder if it was in fact a Lotus Elise outside instead (to my bewilderment it was definitely the 5 door Audi!) An important point of information would be the extensive permeation of cigar smoke from the outside areas which whilst not bothering me, I would strongly warn anyone with smoke sensitivities to avoid booking here. Overall, We enjoyed our stay although there is a fair gulf between the standard setting hotels in London and the Wellesley and so I would probably not return and instead spend slightly more for a better ratio of value to money spent.
"our wedding night"
we stayed here on our wedding night as when contacted they gave the best customer service before hand. they kindly gave us an upgrade and free breakfast and use of the rolls Royce. the room was beautiful with a view over Hyde Park.. chocolates in the room as well as candles flowers and a Mr and Mrs light! the breakfast was really good quality and within walking distance to everything except we got the rolls Royce to do the dropping off and just walked back. would highly reccomend. you've probably walked past this place and never even noticed! it is understated luxury and a hidden gem!
"Friendly staff, and well-stocked Cigar Lounge"
Great place for a bite to eat and relaxing cigar all year round. Cool in summer and suitably heated in the coldest of winters. Food a little expensive but of the highest quality. Get's busy after work, but the excellent staff will always squeeze you in.
I was very excited to stay at the hotel everything was great I love the staff , concierge, door man , drivers, butler .... but the junior suit was too small to call it suit unless the few ... go for a room if you're looking for space The thing that disappointed me was .. that we have lost some of our things, it's lost..!!nothing , my self and my sister have lost a pair of branded sunglasses and a Gucci shoes and some small stuff .. I did notify the manager at the check out.. that I lost them but I will go home and check.. but really I did lost them at the hotel... it's taken . I called the manager on duty.. he was so rude and spoke to me very strong like am nothing comparing with their rich guests who come to the hotel. I told him if I where someone else.. I wrote my comments without go back to the management... Literally he told me go and write.. like he don't care. It will be my last time there ether to lock up your stuff..or don't stay .
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM