Within minutes of The Wellesley is the supremely sophisticated shopping district of Harrods, Harvey Nichols, Chanel, Yves Saint Laurent and other world-renowned designers. The district is rich with iconic buildings and cultural attractions such as the Royal Albert Hall, Buckingham Palace and the British Museum.
And yet from the terrace and suites of the hotel you can look out across three square miles of green, open space. Both the tranquility of Hyde Park and the vibrancy of the city are within touching distance of The Wellesley.
"Just Excellent in everyaspect!!"
For anyone that has left a negative and poor review of this Hotel, please look in the Mirror !! From the moment we arrived we were made to feel so welcome. All of the staff from Doorman, reception, Butlers, Restaurant etc are truly first class......We had our 3 year old daughter with us and they make such a fuss of her and all staff used her first name whenever they saw it is just fabulous.....We will definitely be adding this to a Hotel we return too for short trips on an often basis. Our sincere thanks and best wishes to all the great team....
"Pure Luxury, Great Service, Perfect Hotel "
I stayed at The Wellesley a week ago. It was perfect from the second I walked in. The staff were great, the customer service was great also the Rolls Royce Service and Butler service they offer is truly something to be remembered. I stayed her for a special occasion and with the help of the staff at this hotel it was truly perfect. A special thanks to Richard from Concierge for helping through out the process. I would definitely be coming back to staying in this fine hotel and would recommend it to anyone who is visiting London and wants pure luxury.
"Exquisite afternoon tea"
My friend took me here for an afternoon tea surprise. Every need is catered for at the Wellesley, and we left feeling treated (and very full!). The surroundings are beautiful, and the staff are attentive to the highest level. Overall, I felt pampered for a couple of hours so it was a perfect birthday treat!
"The best experience of my life thanks to Yiuli the waitress!"
Crystal bar at the wellesley was an experience for me! Great bar and waiting staff! The cigar menu could cover any taste and the cocktails ware delicious! I was surprised with the waitress Yiuli she was the best thing in the bar! I had everything before I even ask for something new nuts a glass of water fresh cocktails just great! Thanks for everything I will be back soon!
"Great location, fine hotel, odd service"
We stayed for a few days in October, and it was a perfectly adequate hotel for our needs (a few days of leisurely sightseeing/shopping/eating). The location is wonderful- right at the Hyde Park corner tube stop, and across the street from Hyde Park. We enjoyed morning walks/runs/coffee every morning of our stay. There are a few pubs/restaurants nearby, as well as the bar/restaurant of the hotels in that area, but it's more of a residential/embassy area. Our room was fine, although on the first floor and a mostly frosted glass window with not much light coming through. The marble bathroom with heated floor is a nice touch! Everything was clean. The reason I gave it 3 stars is actually the service. Most people were polite, but there was were a few distinctive & unhelpful interactions during our stay. First, we arrived pretty early from an international, overnight flight. We were obviously kind of tired and hoping they might have a room available, although fully aware they may not. We arrived to the hotel around 8:30am, and a room was not offered to us until 2:15pm. We had a very overpriced breakfast in the hotel, went for a long walk, and came back around 11:30, at which point we needed to change for a lunch. They offered us the stairwell & lobby bathrooms to change in...which was really not very useful, although we did it. The other main issue I had was that their service in terms of our room & belongings was rather invasive. They sent a butler to show the "room features", and then at turn down on the first night, they did quite a bit of unnecessary & unwelcome unpacking of our clothes. They put things in the closet that we had to search for when we returned, and even put some clothes (some of which were our pajamas!) into the hotel laundry bag. I don't know if most people use the laundry service, but we were there for only a few days and it was most annoying for them to presume (and select which clothes) that we would send out our laundry. These were minor incidents, but because the place prides itself on service, I found this incongruous. We also asked twice to use the hotel car, and it was not available either time. We got a fairly good deal, and with the comfortable bed, clean bath & great location, I would have felt like it was a place I could recommend. The invasive nature of the daily cleaning & turndown services however truly detracted from our experience.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM