of TripAdvisor Travelers recommend this hotel
"memorable stay at The Westin Beijing Financial Street"
First time to stay at the westin beijing financial street. Come with my husband，we got Upgrade to the suite room, the room was really nice and tidy. We went to the club lounge every day during my stay. The staffs at club lounge was extremely friendly,when we go there 2nd day, they can address my name and my preference, their hospitality and pmemorable stay at The Westin Beijing Financial Street professional services impressed me a lot. I always travel around the world, and this is best team I have ever seen before. I will be back if I will come to beijing. Thank u for all of u!
"Great combination of location, excellent accommodations and service that goes an extra mile!"
I had the hotel pick me up at the airport which is really convenient. Not only is the car waiting, but I had an excellent guide arranged by the hotel to meet me as I stepped off the plane. Normally a nice to have, not a need to have, but I was traveling on a 72 hour transit visa (meaning no visa because in country less than 72 hours and flying to third country). Serena Wang made the immigration process a breeze compared to those travelers attempting the transit visa line alone. Serena spoke good English and escorted me directly to the waiting car. The service checking in was excellent with Mary, one of the managers. The rooms are spacious and new. Very quiet and comfortable. Breakfast was an amazing buffet. Highly recommend the hotel when on business and ask for Serena to greet you as you step off the plane!
"Nice service and location"
Reception staff Amber JIANG is very nice. Location is good to have meetings, we normally stay in this hotel to save traveling time. Facilities and room service are also very nice and meet our expectations.
Booked this as on business and offices close by. Hotel is very modern and always very busy. Rooms are spacious and well equipped. Breakfast buffet is superb. Check in and out is efficient and friendly and really easy to get a cab outside. Not much in the vicinity in terms of restaurants though. Need to travel to get to more popular areas.
"Service With A Smile Makes the Difference"
We would like to take this opportunity to thank the Westin staff and management for making our stay here a comfortable and pleasant experience thus far. Everyone we have encountered is friendly and professional and looks like they enjoy their job. However, the individuals that stand out as going above and beyond are Ms Judy Huang and Mr Jack Kang. When they say they will take care of everything, they are true to their words. We also appreciate the bright smile of Mr Tom Liu who on occasion assists us in getting a taxi or welcomes us back when we return. Thanks also to Ms Allison of Prego and Mr Mark and Mr Jackie of Senses who greets us with a smile when we dine there or even when we just pass by. Westin's car service which we have used is excellent! Truly VIP service door to door. It is most reassuring to have someone meet and greet us upon arrival and lead us through until we are safely in the car. Upon arrival to the Westin, we are once again greeted with a warm smile and accompanied to our room. What makes the difference in how service is delivered at the Westin is that it is consistently professional and with a Smile! Kudos to management and the organization for a job well done in training their staff knowing that happy clients will return and word of mouth is the best advertisement!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM