of TripAdvisor Travelers recommend this hotel
The Westin Bund Center Shanghai is an excellent place to stay during a Shanghai visit. It's located close to the Bund and offers all necessary facilities travellers need. Rooms are in an excellent condition and the bars and restaurants satisfy all demands.
"Bad service tiny rooms"
I arrived 1230 after midnight and was expecting a swift check in and get a good rest. Didn't happen. When I arrived there was no one there to greet me and help me with the luggage then the nightmare of check in started the front desk person at that time on the name tag is said Rex Zhu was doing his real best to give me a hard time. Check in took 35 minutes then I I got to my room is had a bad smell it seemed he gave me a smoking room even though it says on my profile non smoking so back I went to front desk and Rex took him another 20 minutes to sort it out it seems that they wanted to save me money on the room and let me stand at the reception until morning... Then finally I arrived to my room/closet I wanted to cry but I was to tired. The room was really tiny and claustrophobic the closet was almost bigger then the room. no view from the room as well. The bed was comfortable but the shower had no pressure. If you think I'm done. Well sorry. In morning as a Platinum SPG went to the executive lounge where the receptionist started to give again a hard time. SOMETHING IS REALLY WRONG WITH THIS HOTEL! I stayed at this hotel a while ago and was good that why I returned. Bad decision. In shanghai there are many great hotels there is no reason to get hassled while you pay for it.... If you are looking for a good hotel and value for your money GO SOMEWHERE ELSE.
We stayed at the Westin during our visit to Shanghai. Overall, the buffet breakfast was good with a good selection of local and western fares. The rooms are a bit dated and may need some refurbishment but are kept clean. The rooms that were assigned to us did not have any view as it was facing another wing of the hotel. Walking distance to Nanjing Road as well as the Bund.
I have stayed at this hotel many times. The location is great, 5 mins walk to the Bund and Subway station. The breakfast buffet is fantastic with lots of choices to power your day. It's starting to get near state of needing renovation as rooms have started showing their age. But still a great hotel!!!
The hotel room was fine. Nothing amazing but very fairly priced. The lobby and other areas were really nice. What's absolutely great about this hotel is the location. Centrally located to every place we wanted to visit. About a 5-10 minute walk to the bund. They had an inclusive breakfast which was great for the price and the staff is very helpful in providing us areas we may want to visit. Id definitely recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM