of TripAdvisor Travelers recommend this hotel
"Nice hotel near the Bund"
I have no stayed at Westin Bund Center for a few years and it looks almost the same. Great facilities, good service and nice rooms. I had a suite with roomy sitting/office area and a separate bed room area. Room service was good and pretty fast. They also helped me with getting high speed train tickets. All in all a good hotel to stay especially if you have business near by. By the way, their breakfast is super expensive but there is a Pacific Coffee right at the front of the hotel where you can get coffee and breakfast
"First visit to Shanghai in about 25 years"
A long hiatus since my last trip to this BIG city, and I put up on the Westin (chosen by somebody else), and what a hotel ! I was on an executive floor in a junior suite with access to the executive lounge which fed me during my stay in a nice and healthy manner. Great service, fine stay.
"Gold is not Gold"
By linking my Gold Account of Marriott with SPG, I thought Gold is Gold, so I booked this hotel and was told Gold members at Marriott are one lever below and could not enjoy most of the benefits as with Marriott. Gold is not Gold'! In addition, I was nichel and dimed for services and had to navigate through a menu of options to get 250 points'! Fee for In-room internet but Wi-fi is free, huh' This was at 11pm after a long flight. Even a budget hotel won't be like this. Be warned.
"Great location and friendly staff"
My room was a little smaller than usually even though it was an upgraded room. The club lounge is a bit dated but the staff were wonderful, the computers, internet and printers worked every time that I needed them. The spa prices are high but overall the facilities are nice. The staff and location are what make this place an excellent choice in Shanghai. Decent offering of food and beverages at the club lounge. Breakfast offerings can be improved and more creative.
"hotel with qualified staff and very economic"
the service and hospitality in the hotel and outside the normality I mean that the very qualified and very friendly!!!!!! service buffet restaurant find everything and more plus than more,wide selection of dishes.staff at the restaurant will make you find yourself comfortable and at home Thank you Miriam F & B director thanks,Sarah Assistant manager, thanks Giulio work in the restaurant Prego, but a big thank you has all of the buffet staff.... but I want to do a special greeting to Vitas and Yam and Thomas Executive Cheff keep it up !!! Thank you all
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM