"Most comfortable beds, great location"
The Westin River north is very well situated ... in the heart of downtown...close to shops, broadway, CSO etc. The beds are very comfortable, the concierge knowledgeable. It is close to some excellent restaurants. Free wifi in the lobby only.
"2 Weeks in Chicago"
Stayed here for 13 or 14 nights in October. Let me start by saying that this hotel is BUSY. I believe they host quite a few conventions on or nearby property, so the lobby and common areas were consistently crowded and bustling with groups of professionals and parties. The hotel staff are very pleasant, and --from what I saw--tried to greet each guest as they came and went (although, they confused my name with someone else's almost every day of my stay there). I was upgraded to a executive corner room on one of the SPG floors, and had a spectacular view over the Chicago river and down Dearborn and State streets. Even though it wasn't a suite, I couldn't have been happier with the room. The bed was very comfortable and the bathroom was spacious. The club lounge was decent...small, but served with pretty good food throughout most of the day. It wasn't a highlight of the trip, but provided a nice space to relax with a great view. Location was excellent--River North is one of the more "happening areas" for young professionals, and is saturated with good restaurants and bars. Additionally, it is only a short walk (15-25 minutes) from many of the city's more commercial areas. I think Willis Tower couldn't have been more than a 30 minute walk away. Overall, I was very satisfied with my long stay, and much preferred it over some of the other hotels I saw (and stayed in) in the city. Would definitely return.
When arrived, staff was friendly and accommodating. Great location to pretty much everything in downtown Chicago. Good sushi in lobby restaurant. Good roomy lobby bar. Great view of river from room. Nice and quiet hotel.
"Short break in Chicago"
Stayed here as base for a four day visit to Chicago. The hotel is ideally situated for seeing everything that Chicago has to offer and has everything that you need for a short city break. Staff friendly and accommodating.
We loved the Westin! Not only were the rooms spacious, we had unbelievable views of the city. The staff was easy to work with, and all of our needs were met without hesitation. Great location if you want to experience what the city has to offer!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM