"Great views, Great location, Great Staff"
Our family stayed recently for a city escape, shopping excursion and the Westin River North was a perfect choice. In the heart of shopping, restaurants, and sights. The friendly staff and modern room amenities made it worth the stay!
Lovely hotel. Before I even arrived the emails that I received was a very nice touch since we were coming from out of town. We had a point of contact for any needs we may have. The bar area was nice and room was updated and nice. Housekeeping was good. Price for room service and quality didn't match up. The brownie wasn't bad but I wish I could have ordered at the bar and take up to my room. Lisa was nice and help with a few things in the area. Front the time we got out the car to our room everyone was nice.
"As always, very good!"
This is a great property in central down-town Chicago with terrific access to everything you might want to do in the city. Rooms have had a recent remodel and are clean and comfortable. On this most recent visit I was upgraded to a 2-room suite on the Concierge Lounge level, which was quite spacious (really too much space for just 1 person!). Breakfast in the lounge each morning was nice, though I had early starts for work each day and so missed the hot breakfast items which didn't seem to arrive until a bit later in the morning (I was very early). It would be nice if the wine / drinks in the evening had a lower, perhaps 'happy hour' type of pricing. I understand that needs must and that free drinks are a thing of the past, but $15 for a glass of wine, plus tax/gratuity, just seems a bit much in the lounge. Perhaps cut back on the heavy snacks - so much food - and cut the drink costs by a bit' The hotel offers the green incentive, which I selected at check-in for a 3 night stay; though my room was serviced once during the stay even though I'd asked for the green choice. I never got the points or any vouchers. Seems that the application of the green choice continues to be somewhat haphazard. Staff is great, check in easy, will stay here again most certainly.
There are no negatives. Love ❤️ this city and enormously happy to be back. Staying here has been a highlight. Staff and from desk professionals are lovely, astute, and tuned in to travelers. Happy to be here - back to RI reluctantly.
This was a fast weekend away. From the moment we arrived I was running. Toured the north side of the city got to see Wringle stadium, ( under construction) but never the less cool to see. Like our guide said " no worries of getting kicked out of one bar, there is another next door". There is an endless stream of bars near the stadium. We lucked out on the weather, normally very cold in January ! It was about +5 . There is a lot to see to see in Chicago but you would need more than just a weekend. So we made the most of it and took in the House of Blues. Dinner and the blues then a show upstairs. Really liked being there , can't get enough of the blues! Did a walking tour , saw Heff's first digs! ( Hugh Hefner) . Our hotel was a great location and I found that they were very accommodating. I really did enjoy that it is near the water, it just adds to the ambiance!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM