of TripAdvisor Travelers recommend this hotel
"Beautiful property and a perfect stay!"
My husband and I spent one night at this hotel post cruise before returning home the next day. I "won" this hotel for a reasonable price through Priceline bidding. The lobby area is spacious and beautiful. Every staff member we encountered was very friendly and greeted us with a smile. Valet was friendly and fast. Check in was quick and easy. We had a king bed room. The room was very spacious and clean. The rain shower head was a plus and the bathtub was bigger than I have come to expect from any hotel. There were ample towels and toiletries. The bed was very comfortable. The pool area is very clean and offered a nice seating area for smokers. The hotel is in a very nice walking neighborhood with many different restaurants to choose from. I really wish that we had been there for more than one night because we enjoyed our stay so much.
"Great Location - Great Staff"
Stayed December 15-19, 2016. Arrived at Miami airport 1st time here. Called the hotel for distance and estimate cost to hotel. I was told that they have an agreement with Yellow cab $19.00 flat rate cash or credit card. Told to verify before getting in. Saw yellow cab and before getting in asked if they knew how to get to Coral Gables and about the arranged rate. Told was not aware of rate, so I did not get in and called hotel back. I was told to look for Taxi Manager at taxi stand and realized that I was hailing cab that just dropped off. Glad the hotel staff told me to go to stand and look for Manager. Thanks The cab driver knew how to get to Coral Gables did not know Hotel Colonnade but knew The Westin (name changed). About 20 minutes. The hotel is huge, Lobby check-in on 2nd floor. Check-in quick. Staff friendly. Never made it to the room. After walking down 1 hall making a turn and then another making a turn and still not at my room I turned around. Went back to desk and explained as a single women and another women joining me tomorrow I could not be that far from the elevator. They were very understanding but did not have anymore Queen doubles so upgraded me to a room with a King bed and pullout couch - nice sitting area. Very much appreciated. Room: The room was clean and had a safe, fridge, 2 small bottles of water, coffee maker & coffee & creamers and a robe. Always seen staff cleaning and all very polite and friendly. It's a Green Hotel which I love and if you elect to not have your sheets changed daily they will give you a $5.00 food credit or 500 Starwoods points - just hang card on door. Besides I do not change my sheets at home everyday. This hotel is huge and had lots of wedding taking place. Love the various areas in the hotel that you could relax if you did not want to go out. They have a small restaurant on the ground floor but there is also a cafe attach to hotel that you may enter from outside - food good and prices reasonable. It would have been nice to have a hotel map since there are various doors in which to enter. If event going on an exit you previously used maybe close. This area is definitely wedding central you can get any type of wedding clothes or accessories. GREAT LOCATION- I do not drive and was here for a wedding taking place at the Biltmore but a car is needed if you stay there. You can walk to many restaurants, shops (Miracle Mile Mkt Place with DSW, Nordstrom Rack, etc) & Free Trolley to Merrick Mall with high end stores and restaurants. A must visit if you have time is Vizcaya Museum & Gardens. The gardens and views are awesome. I believe the Free Trolley goes there but does not run on Sunday. So Hot in Miami while there forgot it was still cold in New York and forgot my coat. SPECIAL THANKS to the Staff! To Front Desk staff for coordinating getting my coat that I left in the closet. Housekeeping (retrieved) & Valet (held for me) had to come back from airport. **Note, previously reviewed this hotel on Expedia as Citygirl from NYC**
"The best lobby ever!"
Pros: Location Large rooms Heated pool Price Cons: none Huge plus: a state of art game-room next to the lobby with pool table, shuffle game, darts, all imaginable board games and TV. My sons love spending time in this game room. I have never seen anything like this in other hotels!
"Still Allergy Friendly after Renovation"
I have used the next paragraph in previous review of the Colonnade, since it is still true on my side and the Colonnade's I repeated it. The rest of the review is new. When I need to stay in a hotel it involves several phone calls to many locations to find the right place. I'm allergic to chemical air fresheners, many cleaning products, and the VOCs given off by paint, new carpet, caulk, etc. One conversation with the head of housekeeping, David, set me at ease. He let me know that they do use an air freshener if it's needed, but that they would mark my room and make sure it hadn't been sprayed there for at least a week. He also let me know that the windows open, allowing fresh air to come into the room. This time around I was very concerned that the renovations would result in a reaction to the new furniture and fixtures. David was great and let me know that the lower floors were renovated first and recommended booking a room on a lower floor. I travel to Miami for work, so not going isn't an option. Finding an allergy friendly room is harder in Miami than in most other cities. That the staff at the Colonnade goes so far out of their way to make sure that everything is in order for me is a testament to their commitment to their guests. I was very nervous when we arrived. I stepped into the room and took a few deep breaths while noticing how nice the renovation looked. Housekeeping had left the fan on high and I had no adverse reaction. What a relief. Everything was clean and comfortable. We ordered room service for breakfast, it arrived on time, and was hot and tasty. I'm looking forward to my next stay at the Colonnade!
Stayed at Colonnade for a wedding and the wedding ballroom was absolutely fabulous! Over 200 guests and the service was excellent. Hotel is located in Coral Gables within walking distance to shopping and restaurants. Our room was beautiful with house coats. The only drawback is that to get from the parking garage to the hotel rooms it is like a maze, easy to get lost. We saved some money by not getting the valet parking and self parking right next to the hotel. We had a fabulous breakfast 1.5 blocks away at an Italian- Argentina restaurant. Beds were extremely comfortable and I would highly recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM