The Hotel is one of the cities most imposing palaces, rich in history and located on one of the most celebrated and talked about streets of Rome, closed to the main attractions in Rome: the legendary Via Veneto, nestled between the Spanish steps and the Borghese Gardens & Gallery.
of TripAdvisor Travelers recommend this hotel
We had an amazing room with an incredible view of the river and of the beautiful city of Florence. The staff were so friendly and accommodating to all of our needs and really made us feel comfortable in a new country. The breakfast was great and the location was near all the sites. Would recommend to anyone visiting area.
"Top notch hotel"
Fabulous hotel ! Three days waking up to a magnificenr river view, A slice of heaven! The service was superb! The room spacious and comfortable. From this location we walked to verything! Would book again in a hearbeat.
"Amazing service, great location "
Having had a previous bad experience in Italy I was nervous about returning. I need not have worried. What can I possibly say to do this hotel justice' The service for the whole of my time here was impeccable. Check in was a breeze and the staff were very inviting and friendly. Got a free upgrade to a wonderful balcony room and a late check out thrown in. Room service was brilliant - arrived within 30 mins of ordering and was quite delicious. The concierge was super helpful - his idea to do the Uffizi just after I'd checked in at 4.00pm and to do Palazzo Pitti at 8.15 the next day was genius and meant for the whole of my visit I avoided the queues and saw everything I wanted despite only having 2 days. I recommend the Boboli Gardens first thing in the morning as well - tranquility and absolutely no other people :) Rooms are a good size for Europe. Location is stunning overlooking the river, and not too much in the centre that it's noisy. The bar looked lovely but didn't get a chance to try it out. Housekeeping were lovely and gave me extra chocolate at turn down. Travelling alone can be daunting but not when you feel this well looked after. Thank you to all the staff at the Westin for making my trip such a delight. Can't wait to return.
"A superb hotel with exceptional service"
I always stay at SPG hotels when I have a choice when traveling. I was so happy to have stayed two nights at the Westin Excelsior while in Florence. The price was very fair for this hotel, especially given its location right on the river and within walking distance to so many restaurants and important city sights. My first contact with this hotel was with the valet, who were helpful and professional. Checking in was efficient and quick, and the woman who checked us in brought us up to our room. Our room was a suite overlooking the river. It literally felt like we would fall right into the river from the window of our 3rd floor room, it was so magical to wake up to that sight. The room was very spacious, and the bathroom was also clean and with lots of room to maneuver around. As with all Westins, the beds were truly heavenly. The furnishings around the room were also luxurious, even the ceiling above the bed was lovely to admire when waking up in the morning! I loved that the hotel room had an extra plug for my north american power plug (so helpful when you have to plug in a CPAP machine and you want to charge two phones at night, while boiling water with a water kettle that I packed from home). The concierge staff were also extremely helpful in giving us some tips about the city and in helping with dinner reservations. I appreciated the personalized greeting whenever I called them. The bar on the top floor of the hotel was also fantastic and had such great views of the city. I thoroughly enjoyed my cocktails there. Personally, it is the attention to details provided by the staff, and the attention to detail from the hotel room itself that made this hotel stay so memorable and helped make my stay in Florence the highlight of my vacation. When I travel to Florence again, I will definitely make another reservation at the Westin Excelsior.
"Fantastic Hotel with an amazing views of the river Arno and the Duomo."
From check in to check out, it was a wonderful stay. Our beautiful suite with two balconies over the Arno was elegant, spacious and more than comfortable. The staff was friendly and took the time to get to know you by name, making you feel completely at home. Walking distance to everything on your "to do" list and just at the foot of everything off the map to explore. We cant wait to go back this summer.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM