of TripAdvisor Travelers recommend this hotel
Great location, excellent staff, very well kept, clean rooms, reasonable costs for hotel and cafe. This is in the edge of the gaslamp area so very close to a great area for restaurants and bars! Only concern valets parking little costly!
The hotel as such is not bad, but the room I was in was under the swimming pool apparently. There were all kinds of strange noises going on during the night. Location is good. Restaurant seems to be closed most of the time but you can get food at the bar.
The location, the service, the restaurant on site, the beds/rooms, the CONCIERGE! I'm often stuck with chain hotels for work (this was a business trip) & most of them are lukewarm, at best. This place gets it right. Period. Shout out to SERGIO - he is an amazing CONCIERGE - he can read people pretty well & knows the area and what to recommend.
We have an amazing time in the hotel, it was really nice also the location is perfect close to nice restaurants and stores, outside you can take a touristic bus. Well even no one in the reception spoke Spanish the People were really nice. The breakfast was expensive but delicious also the service at the restaurante is really good.
"Good hotel, good location"
Hotel staff were amazing! From the valet guys, concierge, bartender,etc, did not have one unpleasant encounter with any of the staff. We were staying for 6 days, my husband on business and me with my twin 17 year old daughters. The valet staff were so helpful with directions and ideas on places to see and restaurants. The concierge was also helpful and so friendly. Hotel rooms could use some help. No fan in the bathroom, shower extremely hot. Otherwise great location.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM