of TripAdvisor Travelers recommend this hotel
"Probably the best location in Downtown, beautiful lobby, and excellent service!"
Checking in was great. The hotel lobby is beautiful and clean. This is right by the Horton Plaza Mall. There are 3 theaters on this same block, within 1-2 min walk from each other! I have lived in San Diego my whole life, and never seemed to notice this gem of a hotel. Then just walk 3-5 minutes, you are in the heart of the Gaslamp quarter! I had never stayed at a Westin prior to this night. I am so impressed! And late check-out of 3pm on Sundays at all Westins'! I had never heard of a 3pm check-out EVER! That's almost like staying two nights. Hahaha Service was fantastic! I checked in with Anderson. He was great! Very accommodating and thorough regarding the amenities of the hotel. Gave us a fantastic high floor room with a view! The hotel fee also included: $10 credit for food and beverage, Wi-Fi, complimentary waters. I usually hate hotel or resort fees, but this time... did not mind one bit! For the price point, this hotel really delivers value and personal touches that I would have never expected. I am so happy, and would definitely recommend any out of towners to stay at this Westin!
"BEST BEDS EVER!!!"
The Westin San Diego Gaslamp Quarter is one of the best hotels in San Diego. They are very friendly and helpful, and their HEAVENLY BEDS are just that...Absolutely HEAVENLY. It feels like you are sleeping on a cloud, and you wake up refreshed and energized. I am seriously considering ordering one of their beds for my home....they are THAT good! My husband and I stay at the Westin when we want to get away and just relax.
"Can't Beat Westin"
Westin Gaslamp was top notch. Clean, modern, friendly service, dreamy Cali king beds. What else do you need!' And close to all the action in Gaslamp area. Very close to a mall with wide variety of shops and restaurants. Not positive about garage parking but they do valet as we used this service.
"Worst stay awful customer service"
Booked six months earlier but was given a horrible room. The room itself was fine but it was on the fourth floor of of an outdoor patio / function space. Although I wasn't thrilled with the room on the first night, it was fine. The second night there was a function with loud music playing very late. Really annoyed by this stay. Will never stay here or at a Westin again. When I called to complain I got nothing but lip service. Horrible customer service!
"Wonderful stay in a beautiful city!"
Arrived at The Westin VERY late on Boxing Day night/morning of Dec 27. Despite the hour, we were welcomed warmly by the parking valet and the check-in desk staff. We were given a room on the top floor and we were delighted to find when we woke up the next morning that it had a spectacular view over The Bay. The Gas Lamp District is a vibrant area and we enjoyed street performers and had excellent meals plus enjoyed a dueling piano bar all within walking distance of the hotel. The rooms were spotless, the staff knowledgeable and friendly and the lobby bar is a perfect place to wind down after a long day of "touristing". I would highly recommend this hotel to anyone wanting to visit this beautiful city!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM