Das Fruehstueck war wirklich fantastisch und die Lage excellent!Comment of V. Sebastian , Romania the 2014-10-11
"Great Hotel in Great Location"
The Westin Grand Berlin is located in what was, before the wall came down, East Berlin. This is within easy walking distance of the Brandenburg Gate, The Reichstag, The Tiergarten & Checkpoint Charlie among other sites. The staff was everything you'd want a hotel staff to be: polite, helpful, attentive... The lobby & atrium are beautiful & impressive. Our room faced the garden courtyard and was not only beautiful to look out on, but even with the windows open, you would never know that you were staying in the middle of a major city because it was so quiet & peaceful. Enjoyed a relaxing glass of wine at the sidewalk tables outside the hotel on a couple nights & enjoyed a delicious breakfast buffet in the hotel one morning. The bed gave us one of our best night's sleep in 2 weeks of traveling.
"Not starwood standard"
From the moment you get to checkin you do not feel welcome. As a platinium member we using get an upgrade, well this upgrade was more of a down grade as we look over the air conditioner unit and a very dirty roof. The bathroom is reminiscent of a country motel. No one smiles which I think must be due to management. Not a happy place to be, would not bother staying here again.
"Wonderful stay in the heart of Berlin"
This place is very close to the important monuments of the city...so the location is perfect. It's a 5 star in it's true sense right from the bell desk to room service. Spacious clean room..very comfortable matress. The house keeping was the best our requests were attended to in minutes never had to remind them. They rented us out sneakers and gym wear which was very smart . We could travel light... The breakfast is elaborate but pricy... So pre book it .. we had pre booked the same so no issues. Swimming pool is clean and has nice area around it to unwind . The sauna is charged extra. Would have liked to have that as a package as most hotel do... Book via the hotel website and you get internet in your room for free. Over all would recommend this place and would visit again on our next visit to the city !! Chuus
"Great hotel but don't get stuck at the bar. "
Great hotel, rooms were spacious, staff very helpful, lovely inside. However the prices are a bit on the pricey side. In walking distance to most of the main visitor sites. Also only a 5 min walk from the Friedrichstrasse station.
"Great place to stay."
We stayed here for 4 nights. Used the included breakfast option - fabulous! Ate in the bar a couple of nights after seeing the city and too tired to go out. Great staff. Did not use the pool, etc. They had an option to get spanish ham shaved as an appetizer or as part of a dinner plate. YUM! The room was a bit small for US standard but spacious for European. IT was very nice and bathroom too! Staff very helpful about getting us ice or what ever we needed. I would definitely stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM