of TripAdvisor Travelers recommend this hotel
"One of the best business hotels in Gurgaon fFinally added India restaurant"
I have stayed at the Westin Gurgaon several times before. I always found it a pity that the hotel did not have an Indian restaurant and you had to go out to find some local dishes. Something I often don't feel like after a long day of work. The great news: the hotel has finally added an Indian restaurant and it is very good!!! As for the rest: still great and comfortable beds. Still same great staff attitude: friendly welcoming and competent. Check-in was a breeze and took only a second. Still great breakfast buffet (I simply love the watermelon juice). Also love that the staff would bring me my tea in a cup to go when I was in a hurry. These small things make all the difference. Would I stay there again: of course!
"The hotel makes you feel welcome"
I requested for a hotel car pick up and was given my hotel room key during the trip to the hotel. Really good idea!!! No need to go to the check in counter. Staff always give a welcoming smile. The front desk is very helpful and are quite intuitive on your needs. Anup noticed my bags had zip ties so he got a pair of scissors and cut them so I could open my bags. I was looking for some medicine and Kabir offered to call pharmacies to help me. Truly made me feel welcome!
"One of best business hotels in the gurgaon"
I stayed in Westin Gurgaon in Sep 2016 for a business trip. Its location is what makes it special. It is located in MG road which is at a short drive from udyog vihar, hero honda chowk, and Malls and eateries. Its only 5* starwood hotel in the city, all the other hotels are either closer to Delhi or farther away. The rooms are spacious, amenities and staff same as other Westin properties. The restaurants are excellent and I specially like the chinese restaurant the East. If I am taking away 1 point it is because the business lounge is a bit disappointment. We had breakfast only once in the lounge and spread was so limited that we decided to go to the first floor restaurant. I have stayed in Westin Goregaon in Mumbai and comparatively Westin Gurgaon is a step down.
"Great overall experince"
The staff was friendly and accommodating. Great breakfast and wifi. Room service staff went above and beyond to make my experience wonderful. Room was always cleaned and spotless when needed. Ask for Biranda!
"Two stays in One Week"
A nice five star hotel of international standards, the service is very good here. My platinum SPG status was recognized and I had a great upgrade to a suite on my first stay and club level room for my second stay, thank you for this. The food in the club lounge was fair and the breakfast buffet in the morning at the main restaurant is pretty good also. I found the laundry service to be extremely expensive, particularly considering the cost of living in India would suggest that the hotel consider a more reasonable rate. The spa has nice ambience and very pleasant staff but I found the facial service to be a little lacking in quality with the therapist leaving for 15 minutes (25% of a one hour treatment) while the mask was settling in. This I attribute to the spa's way of doing treatments rather than the specific therapist herself. I would struggle to recall this happening at any five star hotel spa - it is customary at that point for a head and/or hand and/or foot massage to occur at this time. In my view it's not acceptable to charge high prices and not tend to the guest for a significant period of the treatment. The spa should revise its process on spa treatments and lift their standards here. Despite that, the massage I had here was good. A couple of standout points - the service of front desk staff on the late night shift was excellent as well as the dual access to the club lounge from both the 7th and 8th floor for efficiency of guests. Overall I look forward to returning here next month but will probably give the spa a miss next time.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM