of TripAdvisor Travelers recommend this hotel
"Seasonal taste review"
Stayed at Westin Gurgaon the experience was very good. Had the breakfast at seasonal taste the quality of food n service by the staff was excellent. The staff guy name Anil Kumar really helped us providing things that was asked for.
My favourite hotel is the Grand Sukhumvit in Bangkok - the Westin Gurgaon impressed to take #2. Service was generally superb (although catching the concierge asleep while standing and waiting for him to wake up was priceless). The room ... amazing. Using the exec centre to enjoy a complementary cocktail and snacks was just what the doctor ordered after work. Bangkok had a better pool, but the choice and quality of the restaurants at the westin was worthwhile. Close to the train and shops. Very comfortable stay (the bed was so good)
"Excellent Hotel at nice location"
Very nice hotel and specious and luxurious rooms. One of the best hotel in Gurgaon. Bit pricey. Food & restaurant are awesome, particularly the buffet spread and the Asian restaurant in mezzanine floor.
"Pleasant and Safe"
Quite a nice hotel on the outskirts of Delhi. Fabulous buffet with mostly Indian foods, but also Western options. The rooms are large and comfortable. There is a coffee bar in the lobby which is handy. We did not get out to the pool but it looked nice.
"Rude staff and below service standards"
I m amazed that hotel like westin Gurgaon claims to be one of the best , has below basic courteousey standards .The security gaurad who does not understand what is the difference between a air purifier mask and a germ protection mask had the odesity to tell me to remove my mask bacse he has security issues , I am sure I don't have to tell him that I am a cancer survivor and I need to be wearing it , visa ve I was at Delhi airport and even Mumbai airport they did not tell me they first asked me weather I am not well or bacse of air pollution I was wearing I was highly empresses coming from US dint expect people at airports to be so humble and caring , for that matter this stupid hotel should learn from Itc hotels I was in Mumbai and I fact the security went out his way to make me feel comfortable the moment he saw me , I guess that's hospitality also . When I approached the duty manager lady at westin she came to me with arrogance I think it's in Delhi hotels , I am so disappointed I fact I was with the CEO of one the biggest hotel of India and he is a member with westin he was was shocked too. God bless all of you . I fact they dint even how to serve camomile tea haaaaa what a joke .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM