of TripAdvisor Travelers recommend this hotel
Hotel is convenient for a Giants game at MetLife Stadium. Rooms are clean and comfortable. The food is good in the hotel bar. It's easy to get taxi or Uber from the hotel. The staff was attentive. It did take almost an hour to get back from dinner in Manhattan.
"Wonderful stay at the Westin"
We stayed in the fall of 2016. Check in was fast, and our room was beautiful with a view of the new One World Trade Center across the river. We had mentioned that it was our anniversary, and a bottle of champagne and chocolate strawberries were sent to our room. We had either a government or senior rate which was very low, but our room and service did not reflect that. The staff from the front desk to housekeeping was friendly and helpful. The subway station was just a short walk away, and we were in NYC within minutes. We walked along the river to Hoboken and visited Carlos Bakery. Walking the other direction, we could see the Statute of Liberty and the New Jersey 9-11 memorial. The hotel has adjacent self parking and is located next to a mall. We ate at the Cheesecake Factory located in the mall. I would highly recommend this hotel.
Only stayed for one night but room was quiet, spacious and clean. Had good facilities in room including a coffee maker with Starbucks coffee. Bar area was calm and not over crowded. Didn't use any other facilities so can't comment but would certainly return. It's in a quieter area of town but a mall is close by with some good bars and restaurants as well.
Hotel should be 4 star. Why it's not: room and elevator keys often don't work. Front desk comments that guests just don't know how to use them. Really' It's not funny after the 7th time in 2 separate stays. Also gift shop workers are rude and for all charges you need 5 dollar minimum. So if you have no cash you are out of luck for water etc. The internet access and WIFI is poor and kicks off often. Location is great with rooms comfortable and cleans.
"Services issues and dirty beds"
This hotel is conveniently located in New Jersey news the Holland Tunnel, which makes getting around really easy. Unfortunately the hotel has some cleanliness and services issues. My bedcover was full of blood from the previous guest (see picture), which was not only health endangering, but also disgusting. Additionally I put in laundry to the hotel service, and due to "some errors" it came back without being washed. Last but not least the bar closes at midnight, which is very unusual. I would not stay again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM