The majestic Lake Las Vegas resort is located in Henderson, perfectly situated within reach of the glitz and glamour of the Las Vegas Strip.
"Terrible Service - Don't ignore all of the bad reviews and stay here anyway. "
I was at the airport and needed to stay in Vegas that night, it was late so I went to book a room here, as I was booking the mobile app was having some issues so I called SPG reservations they had to call the property to make the reservation because it was so late, SPG explained the situation that I needed the hotel only for one night, I would arrive after 1:00 am and leave early, this property took full and complete advantage of my situation by raising the rate that I had seen only 5 minutes ago by more that $80 and that doesn't even include a resort fee for amenities I won't be even able to use. This is what you can expect from this property. Consider this, If is how they treat a SPG Platinum, Westin's most loyal guests, then just imagine how they treat everyone else! With all the bad reviews on this hotel why take the chance, when there are so many other SPG Properties in town with much better ratings. Best Wishes and Happy Travels!
This hotel is not up to Westin standards. Room was not clean, carpet had cigarette burn and was dirty. It took several tries to get a refrigerator. Mice in work out room. Maid service didn't leave soap or cups, I had to find a maid cart and take them myself. Room upgrade was not worth it nor was the $29 daily resort fee.
"Relaxing break from the business that is Las Vegas"
Room was nice, the grounds and view were great, the kayaking on Lake Las Vegas was especially enjoyable. The food in the on site restaurants and lounge was superb! Taking a walk on site through the gardens is well worth doing. Lots of flora and not so shy quail. This was a very pleasant two day adventure that I would gladly do again if I were to stay in Las Vegas with a need of more than a place to shower and sleep.
I stayed at this hotel because my daughter's softball team got a good group rate. For the price we paid, it was fine -- but if I was here for business, I would have been sorely disappointed. PROS: Beds were clean, comfortable. Room was clean (though worn and "tired" looking.) Temperature control good. Coffee and mini-fridge in the room a plus. Beautiful setting -- too cold to enjoy the outdoors, but lovely to look out. Lobby/common areas were very nice. Floors/rooms were quiet. CONS: Room was adequate, but very generic. Pillows were hard and uncomfortable. (Westin hotels I've stayed in at other cities had great pillows!) Toilet ran on and off. Lights flickered -- to the point that the desk lamp was completely unusable. Plugs didn't have the juice to charge devices in a normal time-period. Desk was small and not functional. Desk chair was very uncomfortable. There was no additional seating except one desk chair. For what we needed the hotel for (and to be away from the strip), it was fine -- but if I go to the area again, I will choose to stay elsewhere unless I hear they did a major renovation/upgrade of the rooms. Even though this was a pleasure trip with family, I am self-employed and always have work to do even when on vacation. I couldn't get much done at the uncomfortable desk that had no functioning lamp.
"Nice time with family on lake"
I love the fact that this resort is tucked away from the strip. Part of the pool was closed due to renovation but we made due with what was open. There are kayaks to use as well as paddle boats to take on lake..
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM