The majestic Lake Las Vegas resort is located in Henderson, perfectly situated within reach of the glitz and glamour of the Las Vegas Strip.
"Quiet and beautiful location"
We went to LA for Christmas vacation with friends and stayed at The WEST LAKE LA R&S for 4 nights. The location and views around the hotel was nice, not bad for a getaway. However, the wifi connection was NOT work AT ALL during our entire stay. Also, the hotel staff (house keeping) refused to clean the room only because we forgot to leave tip in the room once... In conclusion, it is just the house keeping services and the wifi didn't quite work... the rests of the hotel were fairly nice... well, I don't know what else left as the rests...
"Tired and dirty"
When you walk in the lobby it seems very nice. Once you enter the room not so much. The carpet is stained. The chair is torn and has graffiti on it. Also, it looks like they don't vacuum, based on what stuck to my foam roller. Table is filthy. Sheets are rough. Shower handle is half broken. Not coming here again.
"Beautiful place wonderful staff!"
First, I want to Thank Front desk Supervisor Michael Escobedo & Guest relation guy Matthew for making my stay with the Westin Lake Las Vegas very memorable! I called ahead of time with a problem (lost I.D. card), before I even landed in Henderson. But like a true champ Micheal E. help make my check in smooth & hassle free! & because I was having a hard week already He upgraded my room to a top floor lake view which made me & my family feel very special! He went out of his way on his own accord. Matthew was so friendly, social & helpful with any questions or direction print outs when we needed to find the best route to Sam Boyd stadium (Monster Trucks World Finals). With all the Family Activities that the property offers & friendly staff on site, I will continue to make the Westin Lake Las Vegas a regular destination for my family & encourage others to stay there as well!
"Beautiful grounds and Moroccan themed hotel, plumbing is awful"
The hotel grounds are stunning. The hotel is on Lake Las Vegas so guests can hang out in one of the two pools or at the man made beach which is really cool. The plumbing in the hotel is seriously off. Throughout the entire stay, while in the room, I constantly heard the plumbing gurgling. At times water came up from the drains. Another thing I found unique is that I sent myself a package to the hotel which I have done countless times in various other hotels. Here though, I was charged for the hotel to receive my package. The charge of $14 to receive my package was more than the contents of the package. I felt I was nickeled and dimed and this left a bad taste in my mouth. The rooms are dated and in need of a renovation.
"Beautiful views "
We ended up staying here due to our flight being cancelled for three days (thanks delta). The resort is spectacular with amazing gardens and views. My four year old had an amazing time riding the water slide and playing mini golf. The pools are very well taken care of. Some have complained that the rooms are outdated however the hotel is doing some remodeling. The rooms were older however it didn't bother us. The food at the hotel was good and the staff was friendly. This resort is definitely a place that the kids will enjoy. My only complaint was that the internet didn't work.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM