The Westin Melbourne is located in central Melbourne, close to Melbourne Town Hall, Federation Square, and Eureka Tower. Nearby points of interest also include Melbourne Cricket Ground and Etihad Stadium.
Dining options at The Westin Melbourne include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a spa tub, a sauna, a fitness facility, and a steam room. This 5-star property has a business center and offers limo/town car service and audio-visual equipment. Complimentary wireless Internet access is available in public areas. This Melbourne property has event space consisting of banquet facilities and conference/meeting rooms. The property offers an airport shuttle (surcharge). ;Wedding services and tour/ticket assistance are available. Additional property amenities include valet parking, a concierge desk, and laundry facilities. This is a smoke-free property.
There are 262 guestrooms at The Westin Melbourne. Beds come with signature bedding. Coffee/tea makers and minibars are offered. Bathrooms feature separate bathtubs and showers with handheld showerheads. They also offer double sinks, phones, and makeup/shaving mirrors. Wired high-speed Internet access is available for a surcharge; guestrooms also offer cordless phones, desks, and in-room safes (accommodate laptops). LCD televisions have premium satellite channels and pay movies. Air-conditioned rooms also include blackout drapes/curtains, electronic/magnetic keys, irons/ironing boards, and clock radios. Housekeeping is offered and guests may request a turndown service. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.
This is my preferred hotel in my hometown. We stay here for our anniversary and my birthday each year March and October. The service is amazing, food delicious, location perfect to restaurants and theatres and shopping. The concierges are always incredibly helpful and friendly. Last year I pulled up to stay there a night with an out of state cousin and I was greeted by name. It's like coming home.
My daughter and I stayed in a Westin room for 2 nights. The hotel is in an excellent location, perfectly placed for lots of shopping and sightseeing. We saw a musical right next door at The Regent Theatre and it was wonderful to be able to wander next door after the show. Service was excellent. We enjoyed drinks and snacks in the lobby bar which was lovely and my daughter swam in the indoor pool. Breakfast was nice but as with most hotels fairly expensive. I would definitely stay here on another visit to Melbourne.
"Fabulous concierge (Paul Schroeder)"
The concierge went above and beyond to organise rental bikes for us outside of the normal operating hours of the bike shop. Paul was efficient and friendly and made our weekend a total breeze. The rest of the team were also fab, helping with the myriad of public transport choices. A top class concierge team at this hotel.
"good hotel but need some improvements"
Service- staffs are generally polite. However, the service express phone operator lacks proper phone etiquette. for instance, i asked for toothbrush as it was absent in my room, the man on the phone ask curtly "how many'"..its as if i owe him money or did him disservice by asking for tooth brush. And when i ask for more drinking water, again it was a curt "how many" that sounded really unfriendly. Room- spacious but the room can do with some refurbishment. Toilet needs improvement. The toilet flush is placed behihd the seat cover so design wise its really flawed. also you need to press very hard to get the flush to work. Also, the door doesnt close properly for the shower and there is no place to hang the towel near the shower. gym and pool - gym and pool is adequate for a good workout if its not crowded . spg recognition-- not much recognition. there is no club lounge and i only get a deluxe room upgrade. also service staff upon check in did not really tell you what are the platinum benefits location-- good location near to lots of shops and restaurants. chinatown is quite nearby with plenty of food.
"Repeat customer. A tidy well maintained establishment"
This is a great hotel for business travel in Melbourne. The rooms are well sized the bathrooms large and all is as you would expect from a hotel of this caliber. I had one breakfast out of two in the hotel. It is well stocked but pretty Exe if you don't eat a lot for brekky. The coffees were inconsistent and not as sharp as they should be. The barista needs to be a little sharper. I had in room dining another night and this was delivered quickly as well. Beds and pillows were very comfortable. All good and consistent.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM