of TripAdvisor Travelers recommend this hotel
"A large, group oriented hotel in a great location"
This is a good hotel in a great location.....though there are some things to consider: 1. The hotel has some 500 rooms. The huge lobby and large restaurants can be hectic when large groups are in residence. 2. The hotel was built over time with several wings added.....so the walk from the elevator can be long & a bit dismal. 3. The concierge and front desk appear to have the same level of staffing as one would expect for a much smaller hotel.....so if personalized service is important, you have to be patient (i.e. a 15-20 minute wait at the concierge desk). The staff tries to be helpful and they are most courteous, but there are a lot of demands placed on them. 4. As the hotel was built over time with several different wings added, the rooms and the atmosphere of the various sections can vary quite a bit. Also, the rooms range from very small to very large.....it is a bit of what you reserve and a bit of luck of the draw as to what size of room and where it will be located depends in part on what you reserve (pay) and in part on luck of the draw. Also, several of the wings (the majority of the rooms) are on the back of the hotel & either face one another directly or at 90 degree angles....so complete privacy and a real view are also luck of the draw. 5. Much of the hotel is tired (or simply well used). The furniture and the carpets are functional, not classic and, in some cases, showing advanced signs of wear. The rooms themselves are functional, not attractive, not modern....simply functional. On the positive side: 1. The location is great in terms of access to some of the important temples and sights and access to the subway or bus system. In the Fall, it is very near to some of the better leaf viewing sights and in Spring go out the front door & look left to see the Keage Incline (one of the top cherry blossom viewing sights) or take a nice stroll to the Philosopher's Path. 2. There are multiple restaurants.....some take a bit of work to find, but they all have very good menus and offer a full range of menu options. 3. There is a free shuttle to/from Kyoto Station.....though the subway is faster and, I find, more pleasant. 4. There is 'sort of' an executive lounge for Westin frequent guests on the 10th floor with a tremendous view. It is a bit odd as it is not a large or enclosed area, but it is well staffed and has a reasonable selection (plus it is a far more relaxed place for breakfast than the main cafeteria style place on the 2nd floor). 5. For a hotel of its size, the elevator service is excellent....even when the hotel is full, or near full. Overall, this is a good choice for a base if you are exploring Kyoto or here on business. It is easy to use as long as you do not require lots of personalized service, do not need an luxury or upscale accommodation, and if you can operate somewhat independently.
"Perfect place for your stay in kyoto"
Perfect location for your first visit to Kyoto. The Hotel shuttle and the neighboring underground station allow you to easily get around in kyoto. The hotel is in walking distance to the Zoo, a temple area and the philosophic walking way. It is a huge hotel with restaurants and all the amenities you can think of. International as well as Japanese breakfast buffet, free and fast WiFi in your room. And the rooms are not nearly as small as you expect them to be in japan.
"Get the Japanese room. Wonderful place"
It is probably as close to the old Japan as a westerner can get. Room is spacious with elegant simple decoration next to a bamboo and rock garden. Hotel staff is very attentive. The hotel is in a great neighborhood of old Kyoto, old houses, walking distance to all the shrines and forests. Check out the cemetery and the Chion-in temple, a pure land sect, a large compound, quite a scene of devotees.
"Nice, but rooms a little worn"
A great location, close to the Philosopher's Walk with free shuttle downtown. Only downgrade is for room furnishings: they're a little worn. Otherwise a great hotel. The hotel has a beautiful garden and Shinto Shrine adjacent that is worth a visit. Subway station is close.
"Really needs a refit"
Good location and a very helful concierge are major plus points. Also, we had a room on the club floor with a nice view. The club lounge drinks and snacks were also very good. The massive problem is that this hotel feels very old and some of the fixtures are so out of date.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM