of TripAdvisor Travelers recommend this hotel
"Nice Kyoto hotel"
This is a well run clean safe hotel, located close to the subway. It has a free shuttle bus to pick you up from the main train station from the airport. It's a little dated but their rates reflect that. It's located in a very quiet area with parks nd walks near by.
"Convenient location with concierge at Kyoto station"
We had a lovely stay there - close to the subway, handy shuttle bus to Gion and 2 other stations every 20 mins, friendly helpful staff and a very convenient satellite concierge at Kyoto station that transported our bags to the hotel for a small fee. I would definitely recommend this hotel and stay here again. The hotel may be a tad dated as some reviewers have observed but the spacious comfortable room and modern amenities more than made up for it. The hotel is located close to the scenic side of Kyoto, near Higashiyama, which makes for some enjoyable walks to the old shops along the rustic streets near Kiyomizudera, through parks and past temple grounds. Front desk staff, bus services and guest services were all highly approachable and helpful. Excellent service! Using SPG points for buffet meals was more complicated with Aquablu staff seemingly unfamiliar with this and appeared a little suspicious, as if I might been an imposter trying to get a free meal. Perhaps better coordination with the front desk would avoid other guests being subject to similar inconvenience. Nonetheless, on the whole guest services staff at Westin Miyako Kyoto are some of the most helpful, attentive staff I have ever come accross and I would not hesitate to return here. This may be an SPG issue as it is not the first time Ive had difficulty redeeming SPG points at hotels.
"Is this really a Westin'"
stayed here because some friends wanted to stay here, was apprehensive given the reviews. Our room was excellent from a space perspective (family quad room) but the carpets were literally worn through to the pad. the service to the train station was good but was full on rare occasions we wanted to use it so instead of waiting (at least) 20 minutes for the next bus we just paid the $25 for a cab. Location is out of the main areas so not too much around the hotel. I am SPG Gold and not only was there not a single perk offered, other than my 250 point bonus (the equivalent of $3 mind you) when we went to use the gym they charge $5 per person. concierge was helpful, when used. We did not get the breakfast but our friends did, they said it was awful. this should not be a Westin, we would have been right to heed Tripadvisor and stay elsewhere.
"Great location with good transport options. "
We stayed 3 nights and found the hotel well located in the north east of Kyoto. You are 10 minutes from the Philosophers path that leads to many temples. You are also near the Shoren in temple and Chinon in. The metro station Keage is 2 minutes away. To assist with transport options you also have the hotel shuttle bus which stops at Sanjo stn and then Gion Shijo which is a great area for restaurants. The shuttle bus also goes on to Kyoto stn. We used this service a number of times. Our room was a Japanese style room and it was a good experience having the rice paper screens and tatami mats and futon. The Japanese style rooms are surrounded by lovely Japaneses gardens. The only downside was the mattress and pillows were very hard. We also did a nature walk in the hotel grounds that leads to a good lookout. We found the staff very helpful with booking a restaurant and assisting in transport arrangements for an early morning departure.
"Below what's expected from Westin"
Stayed here for 3 nights. Very friendly staff, especially the Concierge and front desk who were ver helpful with a special condition I had. The rooms however were old and not well maintained; just look at the curtain's picture. The sofa and the carpet looked from 1980's. The bathroom was in very good condition, you can tell that it was recently renewed; this makes you think why not renew the whole room altogether'
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM