of TripAdvisor Travelers recommend this hotel
"Kyoto in style"
We stayed 2 nights in this hotel and enjoyed every minute of it. Few minutes away from a subway station, excellent rooms and house keeping. Room had a garden view. Breakfast buffet is amazing with offerings from around the Japan and the world. They even have their own trail where you can walk up to a top of a hill and enjoy the view of Kyoto.Hotel offers free shuttle to train station and few stops in the main area along the way. To be honest ,everywhere you travel around Japan you will find hotel staff being really pleasant and helpful.
"Past it's 'sell by' date"
Westin Miyako is well past its 'sell by' date and would need a complete renovation through out the property. Also, it's location is far from perfect - apart Nanzen-ji temple that is opposite to the hotel. LOCATION 3 / 5 for location. Located on far eastern side of the city the Westin Miyako is next to the hillside bordering the central Kyoto area. The hotel provides a free shuttle bus from Kyoto Station - Hochijo exit - southern side of the train station building. The bus takes 25 - 35 minutes depending on the traffic - so it's not near to the central Kyoto areas. There is also underground station in the same building complex - sadly the Tozai line is little use for touring the city as one would need to change and pay again the onwards trip with one or several of the railway companies that operate more useful routes. ARRIVAL AND FIRST IMPRESSIONS 3 / 5 Arriving by car to the hotel the parking garage is an floor B1 - and entrance to the garage is to left after the main doors. Already on garage level the wear and tear shows. While the lobby is in good condition it too shows age - the wood panels have turned very red / orange and the water feature was once grand but just outdated. Check in was swift and in fact this was the first hotel on our three week long tour around southern Honshu where our luggage was not taken to the room - no problem with that but just a thing one notices. Elevators and corridors are worn and in some of the floors there lingers a mouldy odour. ROOM 2 / 5 for the room. The room on 6th floor and with city views was large - at least when compared to many other hotels in Kyoto. Balcony was towards west and the setting sun. The carpet was dirty and bathroom one of those Japanese factory-made plastic cubicles that had been upped a bit with granite top desk. Otherwise the room looked like not having been refurbished since late 1990s, maybe even earlier. The bathroom shower had separate knobs for hot and cold water (no thermostat) and the shower-head speaks of times before rain showers were invented - the "heavenly shower" is also one of the most complicated things to operate I have seen in a hotel. FACILITIES 3 / 5 for facilities. The property is so large that one can get lost in the long corridors. There are several gardens and even a trail up the mountain side (for bird watching... did not see any) on 7th floor behind the complex. On floor 9 there is a roof top terrace. Bit surprisingly the hotel charges for using its gym and pool - one thing I did not expect from a hotel at this level. The charge is 515 JPY per day - reasonable but still not what one would expect. The restaurants, corridors and generally every nook and cranny appears outdated. Westin Miyako was once a grand hotel but the style and tastes have changed and they have not kept up with the changes. Also the restaurants seemed very expensive - even when compared with other hotels in Kyoto. BREAKFAST 4 / 5 for the breakfast buffet but for the Aquablu restaurant in general only 2 / 5. Served on second floor Aquablu restaurant, the western breakfast was fairly good but similarly to check in it's all self-service and indeed the restaurant would need updating. The room rates do not seem to include breakfast and one would better buy the coupons for the breakfast at check in - the price per person is 2700 JPY. SUMMARY I do not think Westin Miyako deserves even 'average' rating because oft the many outdated features. They have not tried to better the gaps with service - hence the whole place looks and feels tired - which is even emphasised with extra charges and service level of a motel. Because of these issues I can only give 2 to Westin Miyako - if there were digits used it would be 2,7. It is not an absolute catastrophic place but few years more without renovations and that what it will be.
"Nice stay, Friendly staff, dated rooms"
Nice location, very near train stop for easy access. Near the Philosophers Path. Lobby was nice enough. Don't know that I would stay again because the rooms were rather tired. Needs a refresh. Used Starwood points so can't say if the value was commensurate with facility.
"Old Style Comfort"
This Hotel was built in the 1890's and has had some updates but is looking a bit old in parts. As we were staying for 14 days we opted for a Junior Suite with Club access very comfortable and roomy by Japanese standards although definitely showing its age. Location is not close to the main tourist areas but is still very handy and the hotel runs a shuttle service every 25-30 minutes to the railway terminal, and is very close to the subway. The Philosephers Walk and many Temples and Shrines are also within easy walking distance.
"One to be avoided"
For the price that we paid the hotel is sub-standard. Rooms are very dated and service is mediocre. Rooms were quite smelly and the floor looked quite dirty. We would not recommend it to anyone. The only good part is the nature walk up the hill.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM