of TripAdvisor Travelers recommend this hotel
"very expensive business hotel at inconvenient location"
hotel charge us at first class rate however actual their service is just econony, even not business class!, class only if you are Japanese old histrical castle lover, you will be happy because hotel is really in front of, only may be less than 100meter away, the Nagoya Castle
"Another great experience at Westin Hotel"
Excellent customer service to help us in anything we need, astounding view of the Nagoya Castle at any time and easy access through shuttle bus. Recommended if you are looking for space, service and quality.
"Not enough pros to outweigh the cons"
This is a nice hotel with a great staff. But for me, the pros cannot outweighs the cons and I would not stay here again. If the following things are not important to you, then this would be a great place to day. Pros: Nice hotel in a good location. I had a decent size room with a view of the castle. Great staff. Very friendly and helpful. Well stocked room with lots of coffee and various lotions and tonics. Cons: The fitness center does not open till 11:00. That makes it impossible to get any exercise before work or traveling. This is enough for me to never stay here again. Really' 11:00' You have to choose between Starpoints or breakfast at check in. Every other Westin that I know of gives you both. The SPG Club in nothing more than a little room with some drinks and pastries. No food or happy hour. Closes at 7:00. Terrible excuse for a Club. This would be a fantastic hotel except they seem to be doing everything they can to take away amenities for SPG members. Looks like cost cutting at the expense of customers. I would love to be able to stay at this hotel on my next trip, but I will not. The Marriott had a nice gym that opened at 5:00 and everything else was just as good.
"An excellent hotel choice in Nagoya"
Stayed once for 2 nights. The staff especially at the concierge was very helpful and more than willing to make my stay enjoyable, the view of the Nagoya castle from my room was great. The hotel is quite close to the Nagoya station, about 5 minutes by taxi. The food was decent. The only minus point of the hotel is that the hotel is rather old, but it was well maintained and very clean and overall it was very well compensated by the warmth of the staff.
We are traveling through Japan on vacation and made a stop at this great hotel. Transportation: Has a nice shuttle that runs to Nagoya Train Station every hour which is a welcomed benefit as the hotel is not particularly convenient to trains or subway. Location: As mentioned above it is not in the city center. However, from a tourist perspective it is in the center of the tourist circle of sites. It is the best place to stay and enjoy the castle complex and the beautiful view of the castle. Service/ Reception: This is coming from the perspective of a Platinum SPG member, so take the review in context with the benefits received. The hotel has an executive library (which is not a full SPG club) which we were offered. Since the library did not offer a breakfast we were given that as an option as an amenity. We elected the breakfast. Our room was also upgraded per SPG standards. All went well. Room: We had a castle view on on the SPG floor. Very nice view! Direct view of the castle. What an amazingly situated hotel. We starred at the view for a long while. The room had wear, but nothing excessive. Normal stains. Well appointed with good coffee, tea and toiletries. The library was open from morning until 7:30 pm. It offered snacks, sodas, juices, coffee and tea. Breakfast had a large array of options. Cleanliness: Bed, bathroom, and all of the floors were very clean. No problems at all with it. Very clean.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM