of TripAdvisor Travelers recommend this hotel
"Hotel was nothing special."
It didn't live up to the Westin name for me. The room was big but kinda bare. It didn't smell that great. The staff was okay, nice but not perticulary helpful. Not much else to say. I wouldn't stay there again.
"Disappointed in so many ways"
I stay with Westin quite a bit when I travel, and I would rate this one as the worst. The location is great and the views from the lobby was awesome. Yet, I will simplify my disappointments to keep this post at a moderate size. -Hotel was overbooked so my friend and I were not able to get 2 beds. We were staying for 5 nights and had to use a rollaway. The front office said they would try to get us another room the next day but never even called. -Internet was TERRIBLE, I had to reconnect approximately 10 times per day -Sink was clogged daily -Noise outside most of the day -AC shrieked when turned on -No fridge or microwave -Fitness center had no towels 3 out of my 4 visits -no AMC to watch The Walking Dead premiere (When I asked the front desk she said 'I'm sorry we do not have AMC, but we have TNT and TBS.' Really')
We were traveling to New Orleans to celebrate my husbands birthday. Upon arrival they upgraded us to a nicer room with a beautiful view. They also had champagne and chocolate covered strawberries waiting for us. Very nice.
"Nice hotel "
We stayed for 3 nights. It was a really nice stay. We had a great view of the river. The location to canal street and the French quarter is excellent. Staff were all very friendly and helpful. Would definitely stay there again next time we're in New Orleans.
"Great New Orleans Hotel"
I stayed here for a couple days of meetings and enjoyed my stay. The staff were all very pleasant and the check in and check out processes went smoothly. The hotel is well located on Canal Street right across from Harrahs and near the river, not to mention being attached to a shopping mall. The walk to Bourbon Street is not bad and there are some nice bars and restaurants in between. I liked the hotel and will visit again.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM