of TripAdvisor Travelers recommend this hotel
"LARGE SPACIOUS ROOMS"
The hotel had large spacious rooms, that in general were very clean upon arrival. Housekeeping on the second day of the stay was poor. Upgrades/maintenance was also needed, curtain rod broken in my room and bathroom design was really poor, door swung wrong way and was awkward maneuvering around. The room had good lighting with plugs near the mirror (important for curling irons). Room service food was good but way too pricey; a $16 salad was $26 after fees. The pool was nice with the warmest water ever which was fortunate since the whirlpool was out of order without any notice given.
"Friendly staff, good hotel"
I just stayed for some hours at Westin O'hare. After my flight from LA and need to leave on the next morning. Since the hotel is very close to the airport, please use hotel shuttle that is available every 15 minutes. I took a taxi and the taxi drivers seems not happy with me, since it is short disctance, so I gave him a lot of more tip in return. Anyway, i was greeted by a nice staff, very welcome. The room is also quite large and spacious. Room was aslo clean and neat. It was a good stay. Very nice hotel to stay!
"Good in a pinch"
Stayed here unexpectedly when I got stranded at ORD overnight. I was grateful they could accomodate me. It's about a 5-10 minute car ride from the airport. They have a free shuttle. The hotel is large, and feels like Westin-elegant. Huge lobby that speaks of lots of conference space, although I didn't see it. Restuarant off the lobby was fine. I had a steak and a salad and a glass of wine - all were fine. No more expensive than I assumed it would be - which is not to say it was cheap, either intrinsically or relative to Chicago hotel prices. The room was fine (especially since I didn't have a prior reservation). If anythihng, it was a bit larger than I might have expected. Comfortable to Westin's standards. It's in the middle of a bunch of hotels in the same range. And there's a casino a few blocks down the road (that I didn't get to, though I was tempted). I would stay here again, if I was stranded at ORD for a night.
"Good facility near airport"
Very comfortable rooms and surprisingly quiet, considering proximity to one of the world's busiest airports and expressway. (My room was on eighth floor, NW side of hotel.) The buffet breakfast for $21 provides adequate choices and definitely beats buying from the menu. Lunch at the same 1st floor Benchmark restaurant was also good; my two favorites, hamburger and salmon on a bed of greens. Staff occasionally difficult to find, but once contact made, very accommodating and pleasant (suggest just looking around in the restaurant area to get attention). Free shuttle from the airport is a bit complicated to locate and less than 15 minutes reliable. Staff informed me the regular hotel transportation is in for inspection. (Taxi is about $15 for a very short ride.) Meeting room (Graham) was very warm, and despite requests over 4 hours for relief, none came. Pleasant surprise for those who rely on back up for wake up, there was actually a friendly person on the phone expressing best wishes for the day!
"Great spot for great pirce-"
Great spot. Great room. Great service. I would eat at the sports bar. Restaurant-outrageously expensive. Odd health club arrangement with a club that charges $. Driving in on the weekend is not a problem. Taking the underground subway that comes ever 10 minutes is not as scary as the front desk makes it sound. The elevated train is nice but comes once an hour so know exactly how to get there.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM