of TripAdvisor Travelers recommend this hotel
"still maintain the standard"
it was long time since 2014 i am not staying again in this hotel. and this time i give a try and fill they are still maintain the 5 star service to their guest. i don't main with the tighten security check at the entrance and make me fill secure. the front desk agent very quick during my check in and check out, great breakfast with a lot of variation of menu, the room is clean and pool is fantastic. will come again with my family
"On My Own"
This was my first trip traveling on my own and i have chosen The Westin Resort recommended by my travel agent. It was indeed a good choice for me as the resort is big with so many friendly staffs. I stayed in room 2100 and it is close to the hotel lobby. The resort also has free shuttle bus to 3 destinations which is a bonus for a solo Traveller like myself. I also had 2 massages at heavenly spa. I love it! Tips: go for early breakfast :) Dear Dede, You brighten up my last day in Nusa Dua. I had so much fun talking to you and giggling all the way during my check-out! Keep up the great job! All the best:)
We stayed for 5 nights and thought this hotel was great for the family. The place is great because: - I think the price was very reasonable for the rooms. - the kids club was lovely, clean and well managed. It was a very calming kids club not crazy like some hotels. - very family friendly hotel. Our kids were 3 and 6. - staff were very friendly. Our house keeping person was so lovely. - great gym facilities. - Prago, and the buffet breakfast was great. - large pool area. - good kids menu. Not so great was: - mould in bathroom shower area. - well kept, but decor getting a bit dated in the hotel. - the pool was so bloody deep 2m. Hard to just float and relax. - very small swim up pool bar. Bar staff around the pool were a little slow. - I asked concierge about a market with tourist items just outside the Nusa Dua gates, he and 1 other had no idea what I was talking about. But when we jumped in a taxi, we drove past it in less than 5mins from the hotel. Overall I would be happy to recommend and return to the hotel.
"Enjoy the property"
The staffs are very polite, the service is excellent and it is a big family resort to enjoy its property- a large garden area, 3 swimming pools, a private beach, kids playing area, gym, cycling, indoor games etc... enough for a relaxing holiday in Nusa dua beach.. Its inside an allocated space for luxury hotels and 15 mins drive from Nusa dua market. Hence, if you plan to visit to enjoy the property and relax, its a perfect gateway but if you plan to make lots of inn-outs or visit market area quite often,u may have to think otherwise. Overall a great resort.
"Conference visit - Amazing rooms!"
Really nice hotel - the best room layout by far!!! The room design was incredibly well thought out and it made our stay very comfortable. We had a Garden facing room so nothing fancy but it was still quite well maintained and spacious. Only gripe is that the shower pressure was not good enough. Food - the restaurant by the beach (Ikan) was beautiful and had great food. I ate there 4 times. The wine was a miss though. Breakfast was quite good too with different stations for different cuisines. Location - convenient for conferences at the Nusa Dua Convention centre (it is across the main street - do not confuse with Westin's own convention centre). It takes anywhere from 30 mins to 1 hour to get to Seminyak/Legian areas depending on the traffic. One comment though - I thought the concierge desk should have been more receptive to guest needs. For example, I wanted to book a personal scuba diving trip (2 dives and back by lunchtime) and the concierge could only recommend an all-day boat cruise that included diving. Similarly, we didn't get much help on where to shop for authentic Balinese lace and high-end clothing (renting a car for 6 hours helped though as we could explore and find some of the right places by ourselves).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM