Set between Laguna Nichupté and the Caribbean Sea, this grand resort with an annex is 4.4 km from Museo Maya de Cancún and 11 km from Aeropuerto Internacional de Cancún.
We had a wonderful stay at The Westin resort & spa Cancun. The beds are very comfortable. The rooms are clean. The breakfast was not cheap but excellent. Concierge is very friendly and helpful.Comment of B. Patrick , Belgium the 2016-08-19
It's was our 1st time in Mexico & had flown along way just to be their, coming from Australia . We normally take holidays every winter over seas & I must may this was the best hotel & service buy far. The moment of arivel we were givin a lovely room in the royal club the staff there was amazing & made sure our stay their was just as amazing . I was very sad when the time come to leave . What any traveler wants the Westin resort sure have beautiful rooms , beautiful views , the best staff , free wifi to keep in touch with loved ones while away & free drinks after 5pm each day . Heaven on earth that's for sure !!! We were actely traveling for 6 wks & I must say the Westin certainly set the bar high for any other hotel we stay at now ! When we left cancun we flew to cabo & I have to say I wish I was still at the Westin . Thank you for such an amazing experienceComment of F. Brooke , Australia the 2014-07-17
Stayed because I wanted to visit Mayan ruins, and this hotel suited the purpose. The rooms are spacious and airy, the staff were fantastic.Comment of M. Alan , Australia the 2014-04-25
"Nice hotel for a stopover"
Nice room and nice location. Only a short trip from the airport. Stayed here for 1 night on our way from Miami to Havana. Great breakfast and friendly service. The outside pool areas and the beach was well maintained. Recommended for a stay.
"To the beach and back."
Having just recently left the uk we felt for another holiday in Cancun Mexico . Let's be honest you are spoilt for choice of hotels but we picked the Westin resort and Spa in Cancun. Have to say after just three days glad we picked it. The staff and excellent without going over the top the food and drinks very good with lots of choice. The club house to the right where we are staying is very quiet over looking the lagoon. People can also bring their dogs if under a certain weight of thirty five pounds please check your self. Although we did hear a dog yesterday barking which looked like the weight embargo had stretched a little as it looked like a grey Great Dane." Probably " the next door neighbors.lol The pools are numerous water and beach are fabulous and at present relatively quiet.
"Day in Cancun"
Resort was well manicured. Staff was friendly and rooms were real clean. Pool area was nice. The only downfall was drinks were rather expensive. Overall a nice place to stay. A little bit away from all attractions so able to relax Would stay there again. Here is a view outside the balcony of our room.
This was an okay resort, lots of maintenance issues with AC and water/leaks all over the property. Had the all-inclusive package which was not worth it, not a lot of options on site at all. Pros - not crazy Cancun feel, very laid-back Cons - lots of smoking on the property, not many food options, issues with maintenance, very hard water and rough sheets
"You can find a better place to stay (other Westin)"
The hot tubs were not hot. The pool was not heated either. The beach was not what you would expect of Cancun sand and blue water. not located in the heart of the hotel zone. location is too far south. No swim up bar. breakfast was great. Rooms were a little old.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM