Set between Laguna Nichupté and the Caribbean Sea, this grand resort with an annex is 4.4 km from Museo Maya de Cancún and 11 km from Aeropuerto Internacional de Cancún.
We had a wonderful stay at The Westin resort & spa Cancun. The beds are very comfortable. The rooms are clean. The breakfast was not cheap but excellent. Concierge is very friendly and helpful.Comment of B. Patrick , Belgium the 2016-08-19
It's was our 1st time in Mexico & had flown along way just to be their, coming from Australia . We normally take holidays every winter over seas & I must may this was the best hotel & service buy far. The moment of arivel we were givin a lovely room in the royal club the staff there was amazing & made sure our stay their was just as amazing . I was very sad when the time come to leave . What any traveler wants the Westin resort sure have beautiful rooms , beautiful views , the best staff , free wifi to keep in touch with loved ones while away & free drinks after 5pm each day . Heaven on earth that's for sure !!! We were actely traveling for 6 wks & I must say the Westin certainly set the bar high for any other hotel we stay at now ! When we left cancun we flew to cabo & I have to say I wish I was still at the Westin . Thank you for such an amazing experienceComment of F. Brooke , Australia the 2014-07-17
Stayed because I wanted to visit Mayan ruins, and this hotel suited the purpose. The rooms are spacious and airy, the staff were fantastic.Comment of M. Alan , Australia the 2014-04-25
"First time in Cancun "
We had our best hotel stay ever this past week at the Weston. The room was spacious and clean. The concierge, Benjamin was most helpful in explaining our options and then booking an excursion to Isla Contoy. The free breakfast buffet was sumptuous, created by Yasmin, the cook, and Martin, our waiter. The pool and beach were easy to reach. We spent hours in the water. Everyone went out of their way to ensure that we had a wonderful time.
"Great Hotel in Bahrain "
I visited Bahrain for a business trip and I booked in Westin Resort &a Spa Cancun and it was great experience and very great hotel with very nice location and i found they hotel very clean and the team are wonderful
"Enjoyed our stay!!! "
My family & I stayed for 7 days.. We enjoyed every minute!! Very clean , amazing beds, everyone working was very friendly!! Only bad thing, is that there isn't any restaurants nearby, we didn't want to eat at the hotel everything..good thing we had a rental car!!
I have stayed at The Westin before and I have never had any issues until visiting The Westin Resort in Cancun. Upon arrival, the concierge charged us an extra $30 a night because we had a total of 3 guests (although we had booked a room with 2 double beds). We spent over 2 hours in the lobby trying to dispute it but the hotel manager was not cooperative. We were told we could get a refund but we would have to re-book or look for another hotel. Where would I be able to find another hotel during spring break''' On our third night, my friend's set of makeup brushes disappeared from our bathroom. We contacted the hotel to see who was in our room, or who had cleaned our room, but no one seemed to know anything. On our fourth night, the air conditioner located on the top of the closet began to leak and the whole closet was dripping with water. They sent someone to fix it, but they just left a towel where the leak was. To make matters worse when we got back home we noticed that not only were my friend's makeup brushes missing, but also a $60 dress (brand new) and a pair of Levis jeans. DO NOT STAY HERE!!!!! Don't let the nice pictures fool you, this hotel does not uphold The Westin standards.
"Very good hotel. Very good service"
People are really nice and courteous. Food is delicious. Rooms have good space and are clean. Beach is quiet and clean. My kids loved the pools and the beach. In the afternoons there's an ice cream cart for after dinner. Definitely I will come back!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM