great place to stay. So central!Comment of L. Joy , New Zealand the 2014-04-19
"A smile goes a long way!"
I have stayed a few times before, I am not looking to make friends but just a few manners would not go astray! It would have been helpful if the porter who brought my bag up lifted it onto the luggage bench - When checking in I was asked "can I help you'" No effort was made to take your eyes off the computer screen....did you see me' (A pet hate) Hotel lobby bar furniture has had its best years and is tired and drab. Hotel room was comfortable but unfortunately there was road works one night - very noisy works - not during the day, only in the evening. I lost quite a bit of sleep, which isn't helpful! Sounded like bitumen being cut and jack hammering..... No effort was made to link my spg free night with 2 paid evenings - I needed to check out twice and have keys redone. For me it's the little things....helpfulness, friendliness, a smile or maybe an apology goes a long way - it's all part of being in the hospitality business.
"Westin Hotel Sydney"
The Westin is one of Sydney's premier hotels located on Martin Place Sydney. The hotel is a 5-star hotel, and as you would expect the price matches the quality. The hotel is located right in the middle of the CBD located close to all the major attractions. It's clean with great service. However having travelled all over the world, I have experienced much better service and a much grander feel to other 5-star hotels than the Westin Sydney. Especially hotels in say, New York or Shanghai. I think there's room to improve, and if you've ever been to Shanghai or New York and stayed in those hotels then you know what I mean. This is the only reason I'm giving it four stars, because as a 5-star hotel it has room to improve. Nonetheless it is a great hotel and you can't go wrong, one of the best in Sydney but for the price.
"Mad Hatter's High Tea"
Enjoyed high tea with a group of friends. The food was quite tasty, but I think I was expecting a little more. The sauce on the roasted beef and aparagus roulade just tasted like what I have on a sausage at a BBQ, which was a little strange. The macaron (which was green the day we were there) was very average, and I found the colour of the silver grey filling (I guess it was bluberry) quite disturbing - I generally don't eat something that looks rather like mercury! The chocolate cake top hat, however, was excellent! The scones were served last, which we all found a little strange - we would have preferred to have had them between the savoury and very sweet items. The gentleman who handled our booking was very attentive, and handled a mishap that occurred with professionalism.The last high tea I went to in Sydney was exceptional, so this could have coloured my opinion of this one.
"As usual Superb"
I stayed here 2 nights on business and as usual the room, the bed ,the service and theropod were impeccable Yes it's expensive however you get what you pay for So if you are looking for a luxurious hotel in a great location with great adjoining restaurants for that special Sydney treat then look no further
"Top place "
Top place in a top location that is perfect for business and leisure stuff. Staff are well versed in dealing with requests of any kind and are very international. Beds are awesome. Best to book directly rather than wotif etc as they will match and give you more facilities such as wifi.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM