great place to stay. So central!Comment of L. Joy , New Zealand the 2014-04-19
"Excellent location "
We stayed at the Westin for four nights while my husband was here for work. The Sydney Westin is located adjacent and part of the former post office and has tastefully integrated the former post office architecture. The fitness facility was excellent- I believe also open to local membership. We loved the proximity to shopping, harbor and all the sights.
I decided to make the reservation at Westin because of the perfect location and that I am an SPG member so I had a special rate - otherwise I would probably prefer something of less price, frankly. But when I got there, the hotel reminded me why I almost always ended up with Westin. The building was the old GPO building and thus the hotel offered heritage rooms (I did not choose this room for other reason). You will find the heavenly bed, the room was clean and nice, the bathroom was good as well. I was not aware of the other rooms but mine was missing the slippers and the weight scale (if this is important for you, it was for me :) ). The cafes and restaurants right at the lobby level were great. I also loved the gallery and the little knick knack shops there (check out the Sorry Thanks I Love You shop, they have free yoga class every Monday!)
huge hotel in Sydney's city center! incalculable number or rooms, big rooms, with nice window pane wich divides bathroom and sleeping room (first time that I personally saw a solution like that). Not far from opera house bay (5' walking). Personnel a little bit too "cold" (to many people may be) and breakfast "hall" is a small bar in the hotel where with 18$ you can tanke only an egg and capuccino; I did not appreciate it for a luxury hotel. Total sum: nice experience!
"Construction and loud noise level from the outside."
The overall feel of the hotel is like the hotel from The Shining. There was a plumbing problem and I had to keep the bathroom door shut. Further, there was construction right in front of my window that lasted from 6AM until 9PM all three days. Also, there was loud music on top of it from a basque player with a synthesizer. The breakfast bread was stale and no newspaper was delivered. Although some of the "temp" staff hired by the hotel who worked in the club made it a little bit more bearable staying at the hotel, it still does not make up the noise level. The adjacent health club is 2 star at best and needs a major renovation. The appetizers at the club level are not worth the trip to the 23rd floor. Also, the concierge refered me to a cafe up the street called the Lindt cafe, where the recent hostage held-up took place. That's not the kind of place I want to have coffee at!
"Beautiful hotel in the GPO, right in the heart of the CBD"
Speedy check in on arrival on the Friday by a fellow Welsh compatriot (sincere apologies, forgot his name but he was from Trearddur Bay in North Wales); he was very engaging and professional, lovely welcome and a great first impression of The Westin. Room was clean, well appointed with a big comfortable bed and soft plush pillows ensured a good nights sleep. Breakfast on level 1 was on point, huge selection, tasty food and a great spot overlooking the atrium. Few negatives - the bar area wasn't well attended and it was quicker to go to the bar and order a drink (5pm is peak time so more staff required). On the Saturday night we were attending a black tie ball in Darling Harbour and we were told we could not reserve a table for 6 (we wanted 15 minute pre-ball champagne drinks). We ended up standing at the bar as all tables were taken. I would think if you could reserve a table for afternoon tea it would have been no trouble to do the same for 15 minutes at 5.15pm on a Saturday evening for 6 paying guests! Glitch with my room card which didn't work on the Saturday meant I was standing outside my room waiting for my partner to come up and let me in with his working card. Concierge Brad (his passion is basketball) needs a refresh in customer service; when I asked him for my bags that had been put aside on Sunday, he took my reservation slip without a word and rang through to the back for my luggage. I stood there waiting, no mention from Brad that they were coming, odd for him not to speak at all. Sharp contrast to the lovely concierge on Saturday morning who directed me to a local chemist. Love the name badges with the added touch of what staff are passionate about, makes for interesting conversation, nice touch. I will return to The Westin, it's a beautiful hotel
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM