of TripAdvisor Travelers recommend this hotel
Fantastic hotel with great service and many facilities Good for business and family trips Big rooms with everything. Breakfast really great with everything. I recommend it for location and services Très bon hotel avec un très bon service. Bien placé. Lo recomiendo por todo lo que uno puede necesitar, comodidad, servicio y ubicación
"Older but still very nice"
This hotel near Ebisu Gardens is a good size, older hotel. But in its favor are the large rooms, the gracious service and the fine restaurants. The location is excellent if you're looking for somewhere quiet and relaxing. There is a nice garden around the property and a large upscale shopping center across the street. Be aware that the nearest metro stop is about 300 meters away although there is indoor access. The staff is outstanding and the place is immaculate.
"A bit dated product but still a good Westin hotel"
This is a bit older Westin yet with a lot of charm and quite well maintained. I enjoy going for long walks so this was a great hotel to walk around and explore Tokyo... the club level is a bit limited food wise and it can get crowded in the evenings, but still, much quieter than the regular restaurant of the hotel. I was disappointed with the concierge services, they seemed to have no interest in truly helping vs handing our brochures, I ended doing my planning based on my own research. The door staff is amazing and very friendly and helpful - truly great service! Showers are great in the room and so was the quality of bedding and the comfort of the bed. Food quality was ok. Overall the Westin brand is well represented at this property and I'd definitely stay there again.
"Older but still great"
One of the original five star western hotels. it's aged gracefully and still great. Been coming here since the mid 2000s; lacks the brand new hotel pizazz and extras but the location is great to walk within Ebisu bistros and bars; and close enough to Roppongi yet costs much less than Grand Hyatt.
"A bit unfair - but just average and past its prime"
Of course this is a higher end hotel in the fantastic service culture of Japan. Rooms are spacious, impeccable clean and well equipped. Staff is prompt and courteous. But overall the hotel left a feeling of being decorated in the 90s and while well maintained, carpets don't lie when it comes to age. Past its prime is the saying that comes to mind. (3,5/5).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM