of TripAdvisor Travelers recommend this hotel
"2nd stay and still took my breath away"
Just completed a 4 nights stay after a year ago at exactly the same dates. Room is still the same but immaculately maintained. View of Mt Fuji greeted us each and every morning. Beds were so comfortable, you struggle to get up every morning and especially during winter season. Checked in by a very sweet lady by the name of Ms Mai Okano. She was so polite and patient. She was young but that did not stopped her from showing us utmost respect and hospitality. Ms Etsuko, the Chief Concierge (see picture) recognised us and warmly welcome us back to the hotel. As usual, she is spot on for getting around town. A best friend if you need one at the hotel... see you soon, Westin Tokyo.
"Great stay !"
Spent four nights at the Westin as wanted to be in this area where I was attending a concert this past Saturday . Had a club room on 17th floor which included buffet breakfast at their Terrace restaurant on 1st floor or breakfast at the lounge with less choices but still good . Afternoon tea and a cocktail 2 hours with light foods almost enough to skip a meal if you like . Easy 10 minute access to the JR rail line and 2 subway stops , one stop from Shibuya . Took a cab to get there from Haneda 7,700 yen and airport bus limousine to Narita when leaving which was 3,100 yen a piece . Have fun , nice hotel
"SPG for the win"
The Westin was exactly as expected for a Westin - fantastic customer service, large and comfortable room (and bedroom) with anything you could need (incl. fancy toilet!). Our reservation included breakfast daily, which was a real treat. Delicious variety of food, pastries, juices, traditional Japanese breakfast, omelette station, french toast balls (AH-MA-ZING!), bread pudding bites, and more. The Concierge was able to book another Westin for us in Osaka, even though we ended up cancelling it in favour of another night in Kyoto. She certainly worked for it! She called 3 hotels in Osaka to price compare for us. All other staff were all smiles and help. Great value for the space, breakfast, and location. Ebisu Station is a short walk through a shopping and office area, allowing you to get quickly around the city. Best part of all, we woke up on our first morning in Japan, open our curtains and see Mount Fuiji on a clear day. An unexpected milestone event. Highly recommend.
"Great Hotel "
Stayed with family and had good time l. Located in Ebisu new area. Had a connecting room in a smoking floor. Comcierge is bery helpful with arranging Disney rickets and transportation. Staff verry friendly. There is life music performance at the lobby. Ebisu station around 25 minutes walking and Mitsukoshi Departemen store 10 minutes walking.
"Great hotel in a great area"
Ebisu is famous for Yebisu beer. It is a surprisingly quiet and classy area despite being very close to Shibuya, Shinjuku, Harajuku etc. Subway is a short 5-10 min walk all undercover. There are lots of great restaurants around if you want to stay in the local area. We loved getting a morning coffee at Dean & Deluca near the subway. Hotel itself is of a great standard with very big rooms for Tokyo and great service. The lobby was stunning at Christmas time per the photo below. There are Michelin starred French restaurants just across the road if that is your thing. I'd stay here again without thinking.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM