of TripAdvisor Travelers recommend this hotel
"Location is amazing - recommended "
Don't be put off by the Three star rating by us. That's because this place is advertised as a luxury boutique hotel. Which it isn't. It's a great low-rise central location that feels quite plush when in your room. We had a lovely room; warm, quiet with a big bathroom too. The location was awesome for a five day stay in the city. Easy to jump on the metro (stop right opposite the hotel lobby, exit 14 from People's Square). But the little touches of a top quality hotel weren't there. Yes it has a doorman (thanks Toby). But the reception area was totally empty and cold. You wouldn't want to sit there. We had a room only booking but breakfast seems quite pricey (200RMB) and again no one there! The hotel has a spa and a Chinese restaurant but when we checked them out, they weren't welcoming nor appealing. It's a lovely departure from the high rise chains that abound in Shanghai but it definitely had a feeling of faded grandeur. We liked it because of that and at £100 per night, we'd put it is as good value for a clean and pleasant stay.
"The entire hotel is FREEZING! (in winter)"
The minute I stepped into the lobby, I could tell something was really wrong here: it was winter, and the lobby was as cold as the outdoor. As a matter of fact, I felt very bad for the front desk employees who had to work wearing coats that could barely keep them warm enough. The entrance to the room was not any better. It felt that all windows have just been opened to let fresh air in. The problem is my room was freezing cold. I turned on the heat in the bedroom and bathroom, but nothing was happening. I also checked each window to make sure they were properly closed. One of them had been left somehow open. I eventually called for an engineer to come check that I had set it correctly. Sure enough, I was told it would take a while to warm up. The issue here is that even with the windows closed, cold was coming through as they are poorly insulated. I even had a portable heater brought to the bathroom, but that did not do any good. After a few hours of that, I finally had the brilliant idea to run some hot water from the shower. It did help. Unfortunately the next day, the maid came to clean the room, and all the heat got turned off again. Unbelievable! Just for that particular reason, this hotel does not correspond to a 5-star. The rooms are beautiful, but a lot of improvements has to be made. 1- TV5 French channel was unavailable 2- Nespresso machine simply did not work 3- No USB outlets were to be found 4- Electrical outlets are necessary on both sides of the bed, not just on one side 5- All windows were dirty 6- Closet doors were really hard to open 7- No hot water from the sinks 8- Maids do not respect the Do Not Disturb sign, and will be knocking on the door no matter what. 9- All lights need to be adjustable with dimmer 10- The ceiling chandelier should be on a separate switch, so we can turn off that light only, without turning off all ceiling lights. 11- Speaker available if you have an ipod or iphone. If you use Android, you are in tough luck. A Bluetooth speaker should be available. 12- Hair dryer cord is too short, as it does not stay plugged in. 13- Elevators do not require a room key, so anyone can come in, which is a hazard to safety. 14- The room had a sofa, but no ottoman 15- Balconies are all chipped, and need new coat of paint. 16- They need to hire staff who speak better English Finally, I had breakfast at the CIAO restaurant one morning, and the same issue found in the rest of the hotel arose: the dining room was freezing cold. What a surprise... I suggest this hotel install double or revolving doors at the entrance. Same issue with the restaurant. Something needs to be done. Until then, it will feel like a mediocre hotel.
"Old glories aren't enough"
Famous, visited by the most famous, this hotel is now saying "I want to remind you what I used to be." The reproduction Art Deco is all over it, but when we visited it it was dead.There was no life in the piano bar, virtually nobody on the upper bar, nobody in or coming in for meals, so we were able to photograph huge deserted areas at various times, justifiably so because we could see nothing being done to give the place life among its beautifully reconstructed 1920s style. Disheartening. Go to see it as an icon. What on earth does it cost to maintain it ' It needs to make the old real for today and is discouragingly poor at doing so. .
We spent two nights. Fabulous ambience, great bathroom, perfect location. Had the white wine from the fridge in crystal glasses. Loved the chocolate kisses in the little box. Very nice bellman. We would definitely go back.
"WOW 1930 LUXUS 😃💪🏼👊🏼🙏🏼"
BIG SURPRISE 😃 EXCILENT hotel, FANTASTIC roms with EVERYTHING you possible could need. Perfect location! Gold elevators and FANTASTIC decor Next to a big brand shoppingsenter and Great Food restaurants all around the hotell
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM