BUTTONVILLE AIRPORT TORONTO - 20 MI / 32 KM / NE; TORONTO CITY CENTRE AIRPORT - 1 MI / 2 KM / S; TORONTO INTERNATIONAL ARPRT - 16 MI / 26 KM / W; NIAGARA FALLS - 95 MI / 152 KM; AIR CANADA CENTRE - 2 MI / 3 KM / NW; CASA LOMA - 3 MI / 5 KM; CENTRE ISLAND - 1 MI / 1 KM; CHINATOWN - 0 MI / 0 KM / E; EATON CENTRE - 1.7 MI / 3 KM; ENTERTAINMENT DISTRICT - 0 MI / 0 KM / NE; FINANCIAL DISTRICT - 1 MI / 1 KM / E; HOCKEY HALL OF FAME - 2 MI / 3 KM / NE; ROGERS CENTRE - 1 MI / 1 KM / E; ROYAL ONTARIO MUSEUM - 2.5 MI / 4 KM /W; YORKVILLE - 3 MI / 4 KM / NE; HAMILTON - 41 MI/ 65 KM / W; GUELPH - 58 MI / 92 KM / SW; LONDON - 121 mi / 193 km / SW; NIAGARA FALLS - 96 MI / 153 KM / SW; WATERLOO/KITCHENER - 67 MI / 107 KM / SW; PETERBOROUGH - 83 MI / 132 KM / NE; BELLEVILLE - 119 MI / 190 KM / E; KINGSTON - 166 MI / 265 KM / E ; UNION STATION - 2 MI / 3 KM / E; CN TOWER - 1 MI / 1 KM / E; THE TORONTO EATON CENTRE - 2 MI / 3 KM / NE; NATHAN PHILIP SQUARE - 1 MI / 2 KM / NE; LIBERTY VILLAGE - 1 MI / 2 KM / W; BMO FIELD - 2 MI / 3 KM / W; ONTARIO PLACE - 2 MI / 3 KM / W; BATA SHOE MUSEUM - 2 MI / 3 KM / E; CANADIAN NATIONAL EXHIBITION - 2 MI / 3 KM / W; DIRECT ENERGY CENTRE - 3 MI / 5 KM / SE; DISTILLERY DISTRICT - 2 MI / 3 KM / E; ART GALLERY OF ONTARIO - 1 MI / 2 KM / E; FORT YORK - 0 MI / 0 KM / W
"First trip to Toronto. "
Had an amazing experience this past weekend. Welcomed with friendly faces and kind word. The staff went above and Beyond to make our experience one to remember. My partner proposed on the trip and when the women who checked us in heard she sent us a bottle of bubbly to celebrate Thank you for your kindness and hospitality.
Great location, amazing staff and great atmosphere. Front desk staff were very helpful and accommodating. Hotel lobby bar was enjoyable. Heated washroom floors were a plus. Bed was comfortable, rooms were nice and clean.
"Enjoyable, Uneventful Experience"
Great location for me (walked from city airport and my meetings were all along King St. W), Room was modern and clean. Heated floors in bathroom were nice extra! Used the hotel gym and it was well equipped. Staff was great. I forgot my toothpaste so I left a note in my bathroom and the cleaning crew put a new tube in my bathroom! Check-in/out was easy and fast. Free Internet worked great. I would definitely go back there again!
"Nice rooms and staff, too noisy to sleep"
2 of the 3 nights we stayed were disrupted by noisy, inconsiderate guests and we called reception who has Security deal with them. Our quality of sleep was poor bordering on non-existent as the rooms are not sound proof and the room doors slam very loudly to close despite the fact that they do not fit the door frames and are a large source of the noise pollution. We won't return. Also, lack of vegetarian options very surprising, I'd expect this in US not Canada.
"Worst hotel possible"
The hotel atmosphere sucks!!!! From minute we got there staff was rude and didn't no what was coming or going. Bellman was pushy and demanding. Check in wasn't smooth one bit. The room was small and the linen was dirty. We needed a taxi for lunch the restaurant literally 10 minutes away, bell man insisted we take a town car. He got us a rate and it was ridiculous 50$ for a 10 minute ride. I ended up calling a taxi my self it was only 17$ by meter. He insisted with the town car and said the gentlemen will even wait for us but extra charge obviously. The rooftop is the only nice part about this hotel. I'm writing this review still at the Thompson. My check out is Friday February 24th and I honestly can't wait to check out. I have never experienced such disrespect at a Thompson chain. Management needs to do a clean up and hire better individuals who actually like working in the hotel industry. I for one don't like writing reviews but I need to with this hotel. I don't even give this hotel 1 star. Your staff threw me off, also when your staff is calling a taxi or town car are they to use there own personal phone or company phone' How do I no who there calling or if it's the hotels company they use. I find that unsafe. For all I no it can be a friend of the staff making money and obviously giving a cut to your stuff. It should be company policy to use company phone when ordering a taxi or town car for a guest. It puts the guests at ease that it's actually legit. Thompson management I encourage you to make better choices when hiring your team.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 AM
HOTEL TAXES ARE- ; FROM 09MAR11 - 31DEC12 - ; 13.00 PERCENT PER ROOM PER NIGHT - MISCELLANEOUS ; ; HOTEL SERVICE CHARGE IS- ; INCLUDED IN RATES