of TripAdvisor Travelers recommend this hotel
"Great place to stay"
3 mins walk from the Spanish stairs, great location. We had the superior room. Clean room fairly big, with a complimentary Bootle of wine (a good one). Excellent service. A good breakfast on the fifth floor. And fair price. Will definitely come back
Excellent hotel. On arrival very informative and helpful with good advice. Someone took us to our rooms to explain the facilities - our bags were already in the rooms waiting for us. Well situated near Trevi Fountain and the Spanish steps. The concierge explained the on off bus to see the sights and the hotel, has been beautifully renovated and maintained. Perhaps because we had the worst hotel in Florence in the previous 8 days, we settled in quickly and retired to get much needed sleep in a comfortable, warm and inviting environment - the opposite of where we came from. We all loved it and would come back in a heartbeat.
Went here with my boyfriend, couldn't have picked a better hotel. The location was perfect, 5 minutes from the Spanish steps and trevi fountain. Shops were close by also. The staff were great and helpful. You will not regret booking this hotel! A holiday I'll never forget
"Good location, but lousy service"
I stayed in the hotel for four days with my mother. Locations is quite ok, you can walk to Trevi, Spanish steps and Piazza Popolo. The breakfast was good, but the rooms were really cold. On day 2 both of us got influenza and we had to stay in the hotel for two days. During these two days hotel did nothing to help us, even I asked several times if they could help us calling to a pizzeria to deliver us food. It meant that one of us had to go and pick up food and drinks while the fever was 39 degrees. The service in all means was very lousy. Wouldn't visit again.
"FOUR STAR HOTEL''' NO WAY!!"
No heating in all the bathrooms, WiFi worked after my third day there and it was not fast. If you want to drink real cappuccino with your breakfast go outside to a cafe.. ,their coffee is by machine, you just press a button and you make your own not original Italian coffee , the breakfast everyday the same, only the croissant was tasty..if you take and drink something from the mini bar they do not replace it...you just have to buy water from a market outside for the rest of your stay,,,,the personnel of the reception was not very friendly . when i checked out they did not even bother to say goodbye or thank you although i was the only customer around that moment..the breakfast personnel was friendly enough..The positive thing is that this hotel is situated very near Spanish steps and fontana di trevi ....
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Maestro
Check-in: 3:00 PM , Check-out: 11:00 AM