of TripAdvisor Travelers recommend this hotel
"Trump is the Greatest"
From the time we arrived at the Hotel the door men that greeted you the front desk staff the concierge the spa the lounge and also during the check out we were made to feel we were the most important person at the Hotel. Thank YOU!! You will not believe the rooms there was a tiny kitchen even a dishwasher in the room also the bath was incredible the shower was next to the bathtub and enclosed together Terrific!!
"You have to stay here at least once!"
Outstanding in every discipline! #1 is customer service and attention to detail. Everyone is empowered to ensure you are well treated for every need. Great place to meet with customers for dining andcocktails.Food is outstanding , extensive wine list. Incredible get away weekend for any occasion . Quality of the staff is tops. Our server for cocktails in the bar was in his final year of law school! Certainly more expensive than any place in Chicago but absolutely worth it. We are returning in November for our 3rd visit in 4 years.
"Excellent stop on the way back from Europe"
First time staying at Trump hotel. After a luxury cruise I was quite impressed because they were thinking of everything and trying to be the best, but the Trump Tower was better than the cruise. First of all the entire staff was friendly, smart and engaging. They asked about your trip, cared about your needs, and went over the top to get you to your accommodations. I had to pick between a lot of hotels downtown and I picked Trump Tower because my husband wanted to try a Nespresso machine and these come standard in the rooms. Did I mention I loved the staff' I knew this was a luxury hotel but everyone that worked there was down to earth and sincerely just happy to be there which made you feel really good about being there too. The room was deluxe, huge, electric drapes and black out curtains. Mirrors in the bathroom and living room were also tvs. Everything you needed. They thought of everything. I was thinking about the cruise giving you shoe sponges to shine your shoes, but Trump Towers just comes to your room, gets your shoes, and shines them as a courtesy, so again, they beat the cruise. Large kitchen area and best of all was just the size. After being in Europe, even renting an apartment in Paris, this room was HUGE. In ONE ROOM I felt like I had more room than the parisperfect apt. This was especially nice because we had 4 suitcases. Trump Tower had the most comfortable bed and quiet atmosphere. We basically came here to sleep and catch up from jet lag and I enjoyed every moment, every thought out detail, everything extra and again the staff. Just an amazing place. Can't help comparing it to the cruise because the cruise reviews went on about the staff, but the Trump Tower beat them and I remembered thinking that over and again.
"Overpriced and Poor Service"
My wife and I went to have a staycation on my birthday on October 14th. Although it looks nice our room was just okay and not as luxurious as we expected for the high price we paid. The check in was smooth and went well. We had cocktails in their bar and then dinner in the gourmet room. Unfortunately my steak was well done when I asked for medium rare and sent it back for another one. My wife had fish and said it was fine. We ordered a nice French Bordeaux and, while good, was very expensive. All in all it was just a good night, but nothing memorable. May go again for a drink but not dinner.
"OUTSTANIDNG CHICAGO STAY"
This is a fabulous hotel. Centrally located to all that Chicago has to offer. The staff is among the best any hotel has to offer. THe housekeeping staff was friendly and interested in providing whatever was needed. From the front desk staff to the valet all helped to make the stay enjoyable. The rooms and the view are outstanding, very high rating. Excellent workout, pool/locker room facilities It is expensive but well worth it.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM