of TripAdvisor Travelers recommend this hotel
"Wonderful stay for mom, dad, and baby!"
Despite some initial hesitation we had about staying here (political reasons), we were pleasantly surprised by our stay at Trump International Hotel NYC. Our experience at the hotel was on par with other fine hotels such as the Ritz and Loews. I would not hesitate recommending anyone stay here if they have the opportunity. Valet parking is located in the back of the hotel. Bellhop immediately available with cart and guided us to a seamless check in experience. The lobby of the hotel is quite small, but the service is impeccable - staff remembered our names and baby's name from day to day. Location of hotel and views from room - overlooking Central Park - were stunning. We appreciated the kitchenette since we needed to make formula and store baby food. Everything we needed was right there and no issues. The bathroom in our room was an area needing improvement; the bathroom was quite small and I had difficulty with the bathtub faucet (it appeared to be an older fixture and I could keep the faucet knob to stay up to shower). The bathroom was clean, well lit, and decorated tastefully. There was a large walk in closet and a "hall closet" that easily stored all our things and baby's things. Surprised by the amount of storage and ceiling height in this hotel, since it is not a pre-war building. Bed and bath linens were of high quality. Crib was high quality and already in the room when we arrived. We used the babysitting service arranged through the hotel and had an outstanding experience. Take advantage of the pool, steam room, and sauna. The women's locker room even has a flat iron in it! They thought of everything. We especially appreciated use of the house car to get to an important lunch. We didn't realize it was a service offered by the hotel until we were already in the car, and we were both quite impressed. My husband said it best: "they really go above and beyond here and don't nickel and dime you". Agreed! Friendly, spot-on service, an attitude of generosity, beautiful rooms, and a great location ... thank you! We'll be back!
"Perfect location, excellent service but spa lacking"
Despite the political issues, I stayed here with family in Feb 2017 in an executive one bedroom suite with city view. The room was perfect to use as a base as family came in to visit while we were there. The bed was outstandingly comfortable and the room was serviced every day. Having a full kitchen was very useful and there is a Whole Foods next door to easily buy groceries as well as a normal grocery store on Columbus Ave, about a 7 min walk. Housekeeping was excellent and very accommodating when I asked them to return at later times for turn down, for example, when we had visitors. The room was cleaned every day - with housekeeping also doing the dishes and replacing towels. My daughter received a birthday gift of designer mini cupcakes and stickers while there which was a nice touch. The city view was great and there really is no need to pay the huge mark up for a park view unless you have money to spare - I'd rather use it for the shopping. The spa is ok - salt water pool very nice and there is weight equipment, nautilus machines and bikes, etc... as you would expect. However, it's not great and certainly not to a standard you would expect of a 5 star hotel. The showers in the women's changing room were limited to one out of 3 working while we were there. The steam room was not operating for the entire time we were there. Also, staff in the spa were not always keen to be there. On our last day, I had to physically clean out the only working shower myself as there were used razors on the floor - Trump needs to perhaps focus on Making this Spa Great Again..... There is a subway stop right outside, the Lincoln centre is a 3 min walk away and they do tickets at $30 each if you are attending with someone under 30 years of age. We saw 2 amazing performances including a Balanchine programme. No better location for visitors to NYC and the suite was spacious with everything we needed - apart from a fully stocked kitchen. By that, I mean that there were some plates, cups, wine glasses and cutlery but we had to ask for a oven tray and pan when we wanted to make kids pasta and garlic bread. I presume most people dont do much cooking when staying here but again, housekeeping was very accommodating. It is expensive but NYC is expensive and the rate we got, booked several months in advance via booking.com, was comparable to what others paid at the Marriott residence hotel a short distance away. If you can overlook the political issues, it's worth considering, especially if you are travelling with family and want to be in a great, easy location.
"First class all the way"
Was able to reserve a junior suite at a great rate of $675. For Manhattan, in a first class hotel, a greAt deal. My "living room" had fantastic views of Columbus Square and Central Park . (12th floor) Very comfortable king bed with 10 or so choices of pillows for all tastes (just need to buzz down for your choice), although the ones in the room were perfect for me. Lovely little treats were appreciated when I walked in the room. Full kitchen was included as well with a full sized fridge. Excellent service and attention to detail , including a warm hand towel upon check in. Highly recommend!
"Best place to stay. Worth the cost."
I love the suites and the décor. Very luxurious. Excellent location. Magnificent service. In house restaurants are the best. I love best the suites with the kitchens because I can entertain visitors as if I were in my own home and this makes me feel very safe, secure, and comfortable in a large city. The views are wonderful. Again, the staff anticipates every need. Staying at this hotel is one of the things I like best in NYC. Will always stay there on any future visit.
"Ugh. DoubleTree Quality. Four Seasons Pricing."
This is an adequate hotel, but it is misleadingly marketed and priced as a luxury property. The size of rooms, amenities and staff service are all comparable to the Marriott Marquis or Hilton Midtown in NYC, plus a bunch of cheap gold-colored trim in the public areas to make it seem nicer. But there is no way to justify putting this into the same category as actual NYC luxury hotels like the Parker Meridien, Essex House or Mandarin. Just a few of the lowlights: Our room was supposed to be ready by 1 - not ready until 3:30, despite repeated requests. Towels had so much bleach on them they gave me a rash. 2 scrambled eggs cost $25, and tasted like cardboard. I went to a diner for a tasty $4 breakfast the next morning, which was far superior.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM