We were greeted with fruit infused water, cool towels and and upgraded to a double ceiling to floor ocean view. Room had everything; 2 bathrooms, 2 marble showers, three foot soaking tub, full kitchen with wine cooler, dining table, office area with a sofa, two televisions, two balconies, fantastic views, living room area, and closet filled with ribbed, slippers, safe, even an umbrella! Perfect and luxury.....Hotel is spotless. Staff visits twice daily to service room. Free wifi. Staff that pampers you in every way.....stay here made our vacation in Waikiki truly a paradise. Would recommended this hotel.
"best hotel in waikiki"
Me and my boyfriend stayed at trump waikiki for my birthday they sent a complimentary dessert and some hawaii cookies. the rooms are big and spacious we also have our own mini kitchen. all the staff are very friendly. service was great my boyfriend accidentally locked the bathroom so we can't get inside call the front desk and they sent someone within 5 minutes to open the door. overall i recommend this hotel if you want a nice and relaxing vacation here in hawaii
"Excellent stay at the Trump"
Upon arrival in Valet, we were quickly greeted by the friendly and helpful staff which pointed out some of the amenities in the Bell/Valet area before escorting us up to the sixth floor check in level. There they pointed out some further amenities (pool, lounge, Lanai, etc) before dropping us off at reception. Check is was smooth and we were quickly on our way to our floor on the 23rd floor. On thing we noticed in the elevator is that a tone sounds as you pass each floor. I did not notice at first until my wife pointed it out, and if you're sensitive to that kind of thing, it might be annoying. Our room was great and very spacious with a fully loaded kitchen that included everything you would need if cooking & dining is on your list of activities. They will even pre-stock your room if you so desire. There was a large sitting area with a comfortable couch and chair, and we had a king bed that looked out towards the balcony. The sliding door leading to the balcony is very heavy which I guess is out of necessity given the height of the floor and to avoid any accidents. We had a great combination of views that included the city, mountains and ocean. If not for the other buildings, we would have had a spectacular view of Diamond Head. The bathroom was highly appointed with a granite twin sink vanity, a deep soaking tub, tile shower and a lot of Trump spa products. The shower and tub are combined in the same area and there are no doors on the shower which I have never experienced before and I thought it was an interesting quark. Even though the Trump is on the edge of Waikiki, the locating is really excellent. It is a very short walk to great shopping and dining on Beach Walk, Lewers St and Kalakaua Ave. Much of Waikiki is very crowded and congested, and to me the Trump seemed like a respite from all of that. We walked by/in/through several other properties in the area and they all were much more hectic then the Trump and I very much appreciated that. It is also a short walk to the beach, and that particular section was less crowded than the main portion of Waikiki. While the sand was great, the bottom in the water was very rocky. The Trump offers very cool beach bags with towels, fruit and water which we took advantage of on multiple occasions. Like everyone else mentions, the pool and spa are small, but there is plenty of sun or shade to lounge in and the view is not bad. It is a nice setting, and I think because it is small it lends itself to a more laid-back atmosphere. Overall, we really enjoyed our stay at the Trump and we will definitely stay again on our next trip to Honolulu.
"Upgraded to the Best Room We Have EVER Stayed In"
My family loved every second at this hotel. The staff were friendly, the room was super spacious, the restaurants were A1, the location was superb, the concierge gave you a beach bag with cold water, towels and fruit anytime you needed one. The concierge were welcoming and very helpful, especially Crystal. Can't wait to visit again.
"Best service we've ever had."
We booked a 3 bedroom ocean view suite. The room was beautiful and spacious and easily accomodated 7 adults and 3 babies. The hotel itself is a pretty standard 5 star hotel, but what set the place apart were the staff and the service. View was magnificent. The maids came and serviced our room 3-4 times per day, and even helped with the dishes, leaving the place impeccable every time. The hotel amenities including unlimited bottled water and baby supplies including soap, wipes, etc. We foolishly bought 4 30 packs of water and hardly used any of it. The full kitchen and the laundry room were also invaluable over the course of a week. They also helped us organize mobility scooters for the disabled that traveled with us. There were a few people that made our stay exceptional. Michiko the manager did everything in her power and truly went above and beyond to ensure our stay was excellent. Dean Y. (in the valet area) gave us several invaluable tips on how best to travel the island and saved us from making a few disastrous mistakes. Ron O. and the other bellman helped us back and forth throughout the week with our luggage and bags, and with our repeated assembly and disassembly of mobility scooters after two of our party got injured. Rarely have I met staff with such a genuine desire to make our stay the best it could possibly be. The only lacking thing about the hotel may have been the pool. It's a bit small, view is slightly occluded by the outrigger. Although it's an infinity pool, there is a large glass barrier removing the "effect." If our kids were older we would've preferred a different pool. That being said the wonderful things about our stay far outweighed that issue. I'd highly recommend it to any family looking for a 5 star apartment hotel type experience.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM