the hotel was modern and clean. the rooms were comfy and the bathroom/shower perfect. the only issue we had was the internet. you have to get a user name and password fromm the desk downstairs every day, as the pass only lasts one day! therefore every morning when you wake you have no internet access, you have to dress and go down to reception. this was annoying. apart from that its a great hotel and great location.Comment of O. Sinead , Ireland the 2015-05-04
"Standard hotel for a city break but no wifif"
I stayed here with one of my friends for three nights and whilst being perfect for what we needed as we literally used it to sleep and that was all. The wifi did not work in our bedroom at all which made it very difficult to make plans of what we were doing. Told reception everyday for three days and they did not do anything to fix it.
"Excellent room in the neigboorhood of my working place in Berlin"
Everything fine. breakfast- international - choosed a lot of fresh fruits. Room silent and exact temperature. Only missing some more international TV as sports and news. Most of it was in German. I choosed my audio book instead.
Last time in Berlin was 35 years ago, It's nice to see how much Berlin has changed, with the tram and the use barn so close to the hotel was great. There was loads of resterling's close bto and there was also a mini market.
"Great hotel in a great location"
The hotel is just across the road from the underground which is only a couple of stops from the main attractions. We walked the first day and it's not far but there is a lot of walking to do in Berlin so be prepared. The area is nice and safe and there are several places to eat and drink. There is a very nice bar in the hotel which gets very busy in the evenings. The staff at the reception speak English, Spanish and German and they are customer service is impeccable. The rooms are a good size and also the bathroom. This is a really nice hotel and the location couldn't be better.
"Far away from the city, unfriendly personnel"
It was quiet far from everything, I would not stay here again. I booked through booking.com who cheated me. They said I could cancel at anytime, but then different rules applied, which was not clear - false advertisment. The hotel managment refused to solve the problem. Upon arrival the minibar did not work, we had to switch rooms. Then in the new room the coffee machine did not work. One day when we came home from a long day in town, the mini bar was not filled (it was included in the price) and I called fron desk. They said they would send someone- but never did. Poor service.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM