"Gorgeous and stunning"
This hotel can take your breath away. Good quiet location ideally for a romantic getaway and a break from the buzzing and busy patong. The minute you enter the hotel you know the hotel services would be great. And they sure do live up to my expectations and even exceed it. We did had a few problems with the room but they rectify it fast and efficiently. They really do cater to customers services. The hotels provide free beach butler service who will drive u in a buggy to the beach and set up beach mattress and towels for you free of charge. You can even walk to the beach which is about 5 mins walk. They provide shuttle services to the beach club and also to a seafood restaurant at twinpalms seafood. The room was very comfortable. Bed was huge for a king size. I thought 5 people could sleep on the bed. There are three choices of pillows you can choose from. Foam, buckweat and duck down. Your also given 3 choices of scents you want for your room and 3 choices of flowers to be place in your room. Furthermore there is a library with good array of books and magazines to choose from. There is also fruit testing at specific times which is free of charge. The swimming pool itself was big and beautiful. Definitely worth the value and I can't wait to get back to the hotel.
This was the first time staying at this beautiful resort. I did not expect much. But, I was blown away by the great service and products as soon as I arrived at the hotel. I was welcomed by a very nice lady at the check in counter and got raspberry champagne as welcome drink. I did not expect that at all! It was great. Then, I was escorted to the Library, where I got to choose my preferred type of pillow and incense. very nice touch. The room was spacious with all the needed amenity. Large bathroom and separate shower. The pool was nice. The pool bar was okay. I would say that the food and drinks were okay. It could have been better. Breakfast was limited but nice. The best thing about this hotel is the guest services. The staff were very helpful and courteous. They were very caring and always ensured that I had everything I need. One downside is that the hotel is not next to the beach but it is only 150 meters away. I think I will come back if I need a quick get-away weekend and will recommend friends for the same.
The management and service was great. We were expecting that food would follow. Although the food is good, it fell short of great. The restaurant has a relaxed atmosphere and very professional staff. Floor manager was surpurb. She spoke English well and was very attentive. We enjoyed the dinner and service. Thanks
"Faaaaaaantastic first impression!"
So, we arrived quit late so kind of dark. But staff very friendly and the place (though dark) looken beautiful. Our room, deluxe lagoon, is not big but definately enough. So nice that they put a baby bed for us as well! Ordered room service because it was late, very good food but expensive - though kind of worth it because we have been travelling all day. As I said, fantastic first impression!
"Pleasant relaxing stay "
We stayed just a couple of nights over the weekend and we enjoyed our stay a lot. Room was spacious, airy and clean. We could choose different pillows for our comfort. Breakfast was ok, maybe could be improved a bit for this standard of hotel. But what we liked most - their different bars and restaurants on the beach! Very tasty food, DJ on the weekend, nice atmosphere! Highly recommend!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM