of TripAdvisor Travelers recommend this hotel
Stay as member of Insight Tour group. Think it is supposed to be very modern arty, but just plain strange. Walls in hallways are black. Tiny rooms have bed in cube with red walls embedded with light with huge mirror opposite bed so you felt trapped in a box. Dining room is all stone....walls, floors, furniture so that it is very noisy. Just really strange and off putting.
"The most unrestful bedroom I have ever been in"
As I was part of a group I did not have the option to leave this hotel. The bedrooms were the most unrestful I have even seen. If a guest suffered from the slightest form of claustrophobia they would not have been able to remain in the room. The room was tiny and there were only shutters on the windows and no curtains and when the shutters were open the glass in the window was frosted. All the corridors are completely black so that depression hits the moment you enter the corridors. The breakfast was poor and the location was too far from the centre of Florence. I am glad that I have a sense of humour as that carried me through my stay. I have been to Florence before so I know what is available.
"Nothing works in tiny room"
On a trip to Italy I had the misfortune to stay at this hotel. You couldn't swing a cat in the tiny room. The lighting system is bizarre. The safe didn't work. The wi-fi didn't work. The staff couldn't care less. Never again.
"Weird design, very poor functionality"
This is obviously an old building that the management decided to modernise. It seems to us, however, that they got a designer that little previous experience of hotel guest requirements. The colours are garish and presumably the designer thought they would be quite funky whereas they are merely ugly, although from reading some of the reviews not everyone agrees with us. There is a wall of panels/tiles over the bed with pinpoint lights that do not provide any useful light. The bedside lights have the same type of bulb in them and the main bedroom lights are not sufficient strong to provide sufficient light to allow a guest to read in bed. It is a new for me that I couldn't read in bed regardless of what combination of lights I had on in the room and it is a very basic and essential requirement for us. The shower in the bathroom required plastic curtains to be pulled around you but with a space so small that the curtains stick to you, plus the run off area is so small that water gets around the floor generally. The lights in the bathroom are just over the alarm button and a number of members in our group set off the alarm, so be careful if you are going to the bathroom in the middle of the night. The wifi was free but we had to go to reception a few times to get it working. Most of the dining space is taken up by a huge communal winding table. I could go on. None of this is the fault of the staff who were very pleasant. Would I return. Absolutely not and indeed, one of our group refused to stay in the hotel when he saw the room.
"Most Unusual Design"
This is perhaps the most unusual hotel I've stayed in because of its design. Our room had radiant orchid/magenta wall panels and raised flooring beneath the bed. The shower is huge, but it was somewhat of a mystery working out how to get the overhead shower rose working while stopping the cylindrical wand style spraying. Mastered it eventually. The shower had a clear glass panel through which anyone opening the door could see-but hey, I don't mind if a maid opens the door and sees me all soaped up. Near the bathroom entry is a rectangular area juxtaposed with the refrigerator and clothes closet where you can store your baggage. The room was comfortable, the staff pleasant and the breakfast ample, so no complaints. It's worth visiting just to experience the design attributes.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM