of TripAdvisor Travelers recommend this hotel
"Nice hotel, friendly staff"
A 15 minute walk from the centre of Florence, this hotel is worth a visit if you like design and trendy interiors. Not the typical warm and cosy Italian style, but refreshing and vivid colors, await you in this new and clean hotel. Reception staff is very friendly and helpful, ánd multilingual (which is not standard in Italy), but the kindest at hotel Una is, without doubt, the slightly elder barkeeper/restaurant-host. This man is so kind, pampers you, speaks in soft voice, and gives you a really good feeling. We had dinner in the restaurant on New Year's eve and were deeply disappointed... all of the food was either overcooked, stone hard or cold. Clearly, the mis-en-plats was done hours before dinner, which is, evidently, nót a good idea. On either sides we saw half full plates returning to the kitchen... too bad, because when we went back for a 'simple dinner' 2 days later, our plates were perfect. Better not give a New Years Eve-menu if it won't keep your standards. Our room was very surprising, because of its color-mixing, but especially the led-lights in the walls and on the ceiling, were an impressive representation of a sky filled with stars! We didn't regret staying at this hotel, and if you're into this kind of decoration, you ought to go and have a look for yourself ;-)
"A great place to stay with a car but close to the city center"
I'm a regular guest at this hotel and each time I return home completely satisfied. Friendliness is overwhelming, rooms are nicely decorated, location is optimal: it's a close walk to the historic center, but at the same time you can easily park a car in the hotel's garage or outside.
"Great design, not so good functionality"
This is a beautiful hotel, located in a walking distance from the train station and city center (if you enjoy walking). The design is modern and gives a very good impression (lobby, room corridors). But the functionality and comfort needs to be improved. On the comfort side, the main problems were the room temperature and the lightening. The air conditioning is automatic, but the windows insulation let the cool air in. In conclusion, the room was cooler than the outside corridor, and the solution was to keep the bathroom door open, with the heater inside providing heat for the room. The lightening is very modern, with a sophisticated control switch, but there's not light enough to read using the headboard light (you need all lights on to have sufficient light). On the functionality, interesting bathroom, with the shower in the middle. But to avoid spraying water all around you need to close the bath curtain, which sticks to your body while you're having shower. Unfortunately, these mismatches gave the impression that the interior design didn't test if the good look was not overcoming the comfort. A last word, on the breakfast. Great, with several options. It could benefit with some fruit prepared (a salad'), since all fruit available needs to be peeled by yourself.
We stayed here while on a tour of Europe. Out of 24 nights away from home I would rate this place as the least likely to return. The staff were friendly and most spoke English. The decor is a tad different and may appeal to some but did not hit the mark with us. Our room was very small with no place to put your luggage. The bed was quite low to the floor and I had trouble getting out of it. There wasn't much room to move in the room, so little I would have to go into the hallway to change my mind. The bathroom was cozy with the shower having a glass wall which would expose the person showering to the outside of the bathroom. (strange). There was a window with bars on it that opens to a concrete wall on the other side. The breakfast room was set up different with an S shaped table to sit at. Breakfast was modest and had most of all you need. As we were bused everywhere our location wasn't a problem. Unfortunately we wouldn't stay here again.
"Relaxing stay away from the crowds"
I was not sure about this hotel as the reviews were mixed and the price was way lower than many other hotels I researched in Florence. I am very glad I took a chance as it turned out to be a very nice experience indeed. I spent a long weekend here from Friday to Tuesday. On arrival the staff were very friendly. The room is very compact but the decor is nice. Breakfast was fine too. We arrived by train and the hotel is about 15 minute walk from the central station. The area close to the hotel also has some very nice restaurants and you are in a more residential area away from the the touristy spots downtown. I would recommend a stay here and would stay again if I return to Florence.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM