of TripAdvisor Travelers recommend this hotel
"Super sad/ disappointed "
I'm sitting here at the hotel almost crying. The hotel is ok (typical Brazilian 5 stars, nothing special, most 70's buildings, but ok). The food is ok. Typical Brazilian style: buffet or coma por quilo. The internet comes and goes... but that's ok. But what really drives me to write this review is the beach. It is unbelievable how dirty the beach is. Full of plastic straws, beer tops, plastic bags and plastic bottles, let alone cigarette filters. Those things go directly to the sea animals! Aren't we trying to leave a better place for our children' Where did all the climate change awareness speeches go' As you can see in the pictures, this is simply unbelievable! I stayed almost an hour cleaning the beach that is full of waste bins! Close the hotel if you cannot maintain a clean and environmentally friendly place. Where are the authorities' Am I the only one guest shocked' I'm in room 1014 until tomorrow 10/11/2016
"Old property, mediocre amenities."
This hotel is very very old, and the facilities show it. The rooms are in terrible condition, specially for a hotel that is considered to be "5 stars". The showers don't really work, have mold and calcium build up, are rusted - over not very clean. The safe in the rooms don't have lock mechanism, the pool water is dirty - not a great hotel stay at all.
I spent 7 nights at this hotel and have a nice stay. The hotel has nice accomodations, altough for its size, it gets a little bit noise, even after hours, because of its layout, where the pool area are in the center and most of the rooms face it. Its is well located at the Futuro Beach, it is relativelly calm, even on week ends.
"Peaceful and quiet"
Spent 7 nights there and had a nice and quiet stay while in this hotel. All staff was attentive and polite. Rooms were clean and big with a nice balcony. Food and drinks were good but a bit overpriced. Location was good if you would lie to stay away from city center.
"Unexpected two day visit"
After an emergency landing with IBERIA they allocated us in this excellent hotel. They were able to receive 260 person at once and even feed us all at night. The staff is amazingly well prepared and they took the role Iberia should have played (Iberia was not only not represented but also not answering the claims). Staff is everything even if the hotel is a good one.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 2:00 PM , Check-out: 12:00 PM
Non smoking property.