of TripAdvisor Travelers recommend this hotel
"Great price, great location, nice staff"
The hotel is conveniently located near the Powell Street cable car turn around and the Bart station, and only a short walk to the convention center. Room price was very reasonable. Room was small but very nice. I wish my wife could have joined me for the meeting. They told me there would be free champagne and snacks from 5-7. I walked back from the convention center only to learn that they had lost their liquor license! They were very apologetic. It will be better in the fall when they add a new upscale bar. I would come back for certain!
"San Francisco 2017"
We have stayed twice now and have been very happy both times, rooms are modern clean and roomy. Facilities are good and your location is perfect. We are always surprised at how quite it is. Keep up the good work.
"Beware of hidden fees"
Our hotel stay was great, however it was overshadowed by what felt like a hidden fee when we checked out. Even though we had nothing to do with the booking of the hotel (it was done through expedia by our travel planner) we were asked to pay an incidental fee of $150USD (2 rooms for 2 nights) when we checked out. That was a surprise $200CAD expense that I wasn't prepared for! It sounds like it's a fee that Expedia used to collect and pass onto the hotel but no longer does... I suggest either not working with Expedia or collecting the fee at the time of booking! Not asking guests when they check out! No complaints about the hotel itself but the "incidental fee' felt like a money grab. For the extra $200 I can afford and will go to a higher end hotel next time.
Terrible sweet-like smell throughout the property. Carpets need cleaning inside the room and in hallways, sheets were not clean and yellowish in color. Most of electric wiring was exposed and looked scary from many perspectives.
"San Francisco stay"
The experience at Villa Florence was wonderful! The hotel staff was very accommodating with any request we had. The beds are a little firm in case your a soft bed person but easily remedied with a few extra blankets folded underneath the sheets.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM