of TripAdvisor Travelers recommend this hotel
"Attention to detail!"
Just had the pleasure to stay 7 nights at the Villa . Impeccable service from the moment we arrived until our departure date. Junior suite had an amazing view of Lake Lugano and even though the rooms are on the bottom floor , they were very sound proof and quiet. Breakfast buffet was over the top spectacular...even mimosas if so inclined. Would agree with other reviewers that property is stellar but what really sets this apart is the service. Thanks to all that made our stay memorable !
A totally beautiful old hotel with stunning views over the lake. The food is superb and the service exceptional. Their attention to detail is amazing. The bar has live music and attentive staff - even when placed under pressure by functions - this hotel is very popular for weddings.
It was Amayzing stay everything was perfect. I would recommend that place for a lovely weekend or more. Junior suite was so nice, great view on the lake of Lugano. Restaurant is also perfect. Good food and very good wine. The service in all areas was just perfect. Last but not least, the massage at the SPA was just a dream! Thanks for all
We had the pleasure of staying at Villa Principe Leopoldo for 7 nights. This is a very special property with amazing views and amenities. What was most impressive was the attentiveness of the staff. From the moment we arrived until we left 7 days later, we experienced superb service in every aspect.
"One Step To Go To Be Faaaantastic!"
Lugano is a wonderful city and the Villa is situated in one of the best parts, with a beautiful view over the lake and exactly 1 km downhill walk away from it (or 5 minutes by the free shuttle bus). This is a very charming, sweet and pleasant hotel, with almost perfect service and amenities. Truly one of the best places we have visited, but! compared to the usual - The Four Seasons (the top for us) it lacks a bit of a lustre - the rooms need some renovation, the elevators definitely, some other parts of the building too. The cleaning and room maintenance are not at all at the highest possible standard (sometimes things get forgotten, turndown service is generally missing or negligent, etc.). At this level (and pricing!) the details matter. The guy working at the bus shuttle service needs to be replaced or re-trained. Sorry for being specific, but this is only whit a good intention - I hate it when a place has potential which is misused or not used perfectly!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM