Hotel Vincci Frontaura is centrally located in Paseo Zorrilla, the city's main thoroughfare. The hotel is close to the main monuments and the most important businesses. The ideal location allows you to discover the Puente Colgante, the Campo Grande Park, the Spanish Steps and the Casa de Colón.
of TripAdvisor Travelers recommend this hotel
"Amazing and friendly staff"
The staff were incredibly nice to us and our children, we felt very at home. Clean, comfortable room, efficient service with a smile, good wifi, what more could you ask for' Would thoroughly recommend this hotel.
"BEWARE - RIP OFF"
Two weeks ago I booked this hotel through it's own website. I normally use Booking.com but I read somewhere that you can get a better deal booking direct. 16 hrs later I found it necessary to change my travel arrangements and phone the hotel to change the booking to a date a week earlier. I was advised that I could not amend the booking as it was made using their website and that this was in the terms and conditions. This reservation included parking and breakfast so I asked if some agreement could be reached regarding these additions if I made a new reservation for a week earlier. I was told that they could not do this. I then emailed the hotel asking for some leeway on this "customer unfriendly" policy as I thought it might simply be the receptionist misunderstanding the situation. I did not get a reply to that email. A few days later I booked the hotel again for my revised date (using booking.com who gave free cancellation and alterations at the same price as the hotel's website) requesting again parking and breakfast. When we arrived I explained the situation again to the receptionist who again turned me down flat when I asked for consideration to the €90 I had lost to them. Surely they would not charge me twice for breakfasts not eaten and parking not used. But they did. To compound the situation, when asked if we had used their hotel before and answering that this was the third time this year and more the previous year, we were then allocated the smallest double room they must have. This was extremely small, so beware, when looking at all their nice pictures of lovely big rooms, they also have small rooms. This meant we had a smaller double bed than we are used to resulting in a poor nights sleep. Oh! And the wash-hand basin had a large crack in it. I didn't complain at the time as I thought there would be little point in it, and I decided to put the whole thing down to experience with the knowledge that they would not be experiencing my presence again. It's a pity, because it's a nice hotel, but clearly their policy of no alterations to bookings has left me €90 shorter and them with a one star review.
Good hotel, pleasant reception with english speaking personnel, good check-in check-out. Situatie in a quiet area. Luxurious and clean rooms, a little warm, temp could not be regulated. Good shower and bathroom. Decent pricing. Had excellent diner. Pleasant staff.
My family and I stayed here for one evening while driving from Madrid to Santiago. Hotel is nicely located across from a mall with plenty of restaurants and shopping. Its very clean, new and with all modern amenities. Nice buffet breakfast. While not located in the center of the city, its a quick 10 minute drive to the historical portions of Valladolid.
"Nice Hotel close to the Mall"
This is a famous and nice hotel. The rooms are good. Not big but clean. It is located next to a Mall and hence very convenient for the evening stroll. Breakfast is average. has good wifi, Has a nice ambiance and service. Recommended for your stay.
Credit cards accepted by the hotel: Visa - MasterCard - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM