Very pleased with the hotel and the staff.Comment of P. Richard , United Kingdom the 2015-03-04
"Beautiful hotel "
Visited as a surprise for my wife's 50th birthday. Emailed them before arrival to arrange flowers in the room and to tell them it was a special occasion. When we arrived at reception we were taken to our garden villa (with outside whirlpool bath) in a golf buggy. Now realise Lewis Hamilton is moonlighting here as a porter!!! Once we recovered from that experience we were able to appreciate our room, with massive four poster bed and large bath with separate w.c and shower rooms. Nice garden area with, as mentioned earlier, outside whirlpool bath which, over the week we were here, was put to good use. Flowers were in the room, as requested, and there was a small Birthday cake and a bottle of cava as well. A nice touch. We were on a B&B basis which worked out perfectly. The buffet breakfast was excellent. Pool area is lovely with plenty of beds and a warning that beds left for a length of time will have belongings removed and secured safely. That takes care of bed hoggers. There are also a number of Balinese beds on a first come basis. Staff were very friendly and helpful. Struggling to fault anything to be honest.
"A welcome stay"
A good trip, with a couple of negatives. Location is not ideal, based on the top of a hill....views were great, but walking back up it wasn't! Pricing within the hotel is exceptionally high and overpriced! €8 for 2 soft drinks and a water is not what I was expecting. However, the staff were very friendly, breakfast was good and pool areas were OK! I was expecting slightly more from this hotel based on the price we had paid compared to previous.
Excellent hotel. The staff are very friendly and are especially attentive and good with children. Buffet restaurant had a great range of choices and the food was excellent. Far from the cheapest hotel but you get what you pay for. Highly recommended.
"Quiet, luxurious hotel"
Love this hotel, villas are spacious and simply though beautifully furnished. Coffee machine provided with water, tea and coffee replenished daily. Grounds are beautifully kept, comfortable sun beds and plenty of them. All staff are extremely helpful and friendly. Lots of variety in buffet dinner and breakfast although sometimes it could be hotter. At top of hill so has beautiful views but can be quite a climb on a hot day!
We booked for 10 nights at La Plantacion after discovering that the original hotel we had booked Jardin de Nivaria would be closed. We were really looking forward to the holiday having read the really good reviews on trip adviser. Our room was lovely, very spacious and kept really clean, fresh towels provided twice a day if you wanted them. Also a really good balcony. Hotel itself is a bit tired in parts, although the pool area is really nice. Plenty of choice at breakfast and a really good selection of fresh juices, although the hot food was always cold, and the hot water for the tea was just warm. For us the location spoiled it, it only takes about 15 minutes to walk down to the nearest bars/restaurants, 20 on the way back up the steep hill, but it means it's not that easy to go out for a quick lunch. The food at the pool bar was very overpriced compared to other 5,star hotels in Adeje we have stayed in which just made us think they were taking advantage of the fact that there was nowhere else nearby to eat. Main gripe was that we had to keep calling maintenance, first the lights wouldn't go on, next it was the air conditioning, had to call twice to get the safe reset as the magnetic card stopped working and then we got back late one night and couldn't get into our room as that magnetic key stopped working too, we were eventually given a proper key which we used for the rest of the holiday. To be fair to the hotel we did return from the pool the following day to a note from the manager apologising for the inconvenience along with a bottle of cava and chocolates, which was appreciated. Didn't feel like a 5 star hotel to us unfortunately.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM