"My new favorite place in Chicago!"
Absolutely loved being able to stay at the W Chicago Lakeshore on my most recent trip to Chicago! We had an amazing room with a view overlooking the Navy Pier. The staff at the front desk and Living Room Bar were excellent. They also have some amazing employees working in guest services - some of the best I've seen. Can't wait to go back!
"Great Anniversary Stay"
My husband and I stayed at the Chicago W for our anniversary recently and had a fantastic time. Not only is the location great, but Matt at the front desk was super friendly, gave us great suggestions of things to do and made sure that it was truly a special experience. We'll be sure to stay here again next time we visit Chicago!
"everything about this hotel shouts hospitality at the most professional level! "
i visit chicago once every few months. on this last trip i decided to try the lakeshore location of the W. i have to say this will be my choice hotel moving forward. the rooms are immaculate and the staff is beyond gracious. Matthew definitely set the tone with his warm, welcoming manner and even took time to make recommendations for dining choices and sights in the near for my down time! ps, Stan's doughnut is where to go!
This hotel has the best location of any we've stayed in Chicago. You can walk to Navy Pier (or the beach if it's warm) and it's just a few blocks from the Magnificent Mile. The room was clean and had contemporary decor. There were some things I expected that were not present for a hotel of this caliber though. For example, there was no fridge or microwave in the room. I think you could call down for one but that's kind of a pain. Our satellite system in our room was also not working so we couldn't order any movies. The room we had was on the small side. The parking is also extremely expensive and there is a fee for the wifi. Alex, at the front desk, was extremely polite and helpful. Even with the lack of amenities, you can't beat the location, cleanliness and cool decor!
"Barbara the W Insider is the BEST!"
I have been coming to Chicago for business for the past 2 years and have always stayed at the W lakeshore. Ms. Barbara the W insider has always recommended some of the best spots in the city and has never lead me wrong. The staff is Awesome and offered excellent service. They always treat me like a KING and I feel like I'm a part of the W family. I'm always received with a warm great welcome!! I will highly recommend staying here and if you need any recommendations JUST TALK TO BARBARA.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM