of TripAdvisor Travelers recommend this hotel
"Our Wedding Reception & Banquet."
We'd like to take this opportunity to thank our Account Manager - Vanessa Ng for her preparation, recommendation and the hospitality of all the staff to make the event a complimentary one! Special shoutout to Silvia, who took care of our gowns and appearances throughout the evening. We couldn't imagine how would we be without you! You deserve much greater things! ;) The AV technician behind the scene is also a great-to-have in taking care of the music, video, and lighting. The appreciation of design spreading across the hotel is the main reason we like this hotel. It is indeed our true pleasure to have chosen W Hong Kong for one of our most important day together. The WOW Suite was really nice, we wish we could have more (conscious & free lol) time to experience and enjoy the space. Rooms to refine: - Portable signage - a great feature we appreciated very much! but it would be great if we can include more photos (ie increase storage from 15 photos) - The food were decent, but may not be as great as the other elements - according to some of our attendees with higher expectation (we personally are quite easy-going). Lastly, the Cost to Value of the event is very high, if not top. We wouldn't hesitate to recommend any couple who are down to earth and appreciate arts, to host their special day here.
"Short trip to HK"
Just recently returned from a short trip to HK, staying 4 nights in the W. Only my 2nd time at this hotel but it continues to impress. Fast wifi, comfortable bed, great bathroom. Some outside traffic noise from the expressway below, but no neighbour noise which was good. Not sure why they insist on turning on your TV for when you return in the evening. No lounge to make the most of your platinum membership. Good views from the pool on level 76.
"wonderful stay and super staff!"
we were very happy to stay at the W Hong Kong. We loved the room and its quietness in a busy town. The shopping mall just beneath offered very good dining possibilities and wonderful shops, although dining at the Hotel was excellent too.
"Amazing W experience"
We spent a few days in Hong Kong in February and decided to stay at the W in Kowloon. It is conveniently located above Kowloon MTR station, the Airport Express and elements shopping mall. We had a fast and very friendly check in with Yvonne. When we entered our room we had a little surprise waiting for us. Thank you to the W experience team Cathy, Ken, Karen and Sammy for arranging a sweet welcome amenity with our names and a special hand written card! Before our arrival we were in contact with the concierge team. A special thank you to Keith & Terry who gave great recommendations and made sure all the restaurant reservations were made. Thanks to Tenkey for helping us arranging transportation to the Big Buddha. Every morning when passing through the lobby we were greeted with big smiles form Christy, Lachlan, Claire and everyone else. The day before our departure we received a nice fruit plate with a handwritten fare well card form Besjon. Jason quickly handled our check out and made sure we left with a smile. Thank you W for making this a memorable stay and a great vacation. We will definitely be coming back soon. I can only recommend staying at this great hotel. Service is excellent and the staff truly takes car and goes the extra mile.
"Friendly and Lovely hotel"
great location from airport, nice view room, nice bed, great amenity "bliss spa", great pool, jacuzzi and gym, and super friendly & helpful staff!!! the most impressed thing was "arrangement for birthday". special thanx to Karen, Ken and Cathy! it was awesome experience. I definitely recommend this hotel, if you want friendly service!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM