of TripAdvisor Travelers recommend this hotel
"Awesome Customer Services"
I was staying in W hotel in April for my Spartan Run in Hong Kong. Location is awesome, I can use western tunnel to avoid the traffic. Room is beautiful and prepare with fresh juice and fruits. Love their beds, super comfortable. I had request the morning in room breakfast at 6am. The food comes in just on time! After the run, I went to the Spa to enjoy the hot tub and they offer me free late check out as well. I have great experience every time staying with W hotel. Highly recommended.
We were treated very well at every point. The suite room is huge,modern,and the views of the harbor are wonderful.The in-room-dining breakfast was outstanding, especially the egg white omelette, it's awesome! Welcome desk, concierage staff service also great and welcoming. So impressed !
"Convenient Location and Airport Access"
The W Hong Kong is located in the Elements Mall which is convenient location with easy access to the Subway (MTR) and Airport access via the MTR Airport Express. High Floor Rooms have views of the Harbor as does the Rooftop Pool. A "Handy" Android Smartphone is included which can be used as a WiFi hot spot and for local calls. Sing Yin restaurant offers delicious "all you can eat" Dim Sum. The only minor negatives are the Lobby transfer via a separate elevator and the frequent over booking of the Shuttle to Kowloon (one way only).
My friends an I are Youtubers, from all the places we have stayed at this is one of the best hotels, exceptional customer service by Lachlan, front desk agent and the rest of the hotel staff. Five star rating. we will be coming back,
I got my parents a blissage at the Bliss Spa and they absolutely loved it. I haven't personally tried out their spa treatments/massages & so I was keen on listening to what they had to say after their nearly 2 hour experience. They had nothing but great things to say! The service was top notch and the staff were excellent! I think this is one of those experiences my parents won't be forgetting anytime soon, and by soon- meaning another 20 years hah!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM