of TripAdvisor Travelers recommend this hotel
"Feels somewhat dated"
We stayed in W hotel San Francisco for just 1 night as part of a road trip of the west coast. Some pros: - Check-in was fairly smooth and quick - As SPG platinum we were upgraded to a corner room with a cool view of the Golden Gate Bridge - Bed was comfortable enough - Ample space for luggages and lounging in the room - Liked the bay window seats in the corner room Some improvement areas: - Can see very obvious wear and tear everywhere in the hotel - The rooms were okay but the toilet reminds me of a Sheraton from the 80s. This surprised me as almost every W I've been to has been big on design - Service was professional but luke warm at best - Initially thought location was pretty good but we later moved to Westin at union square and promptly changed our mind! I guess you never know until you have a comparison point. I guess being a big fan of the W brand we expected a bit more than just a room to sleep in. Didn't bother trying any of the food options since there is so much to eat in San Francisco.
"Great visit for experienced pleasure and work traveler"
My husband and I traveled to San Francisco for a getaway weekend and had a great stay at the W. The service was outstanding, the corner King room was wonderful, and the food was great as well. Despite the 'nightclub' atmosphere in the lobby at night, our room was quiet and comfortable. The hotel location is great and easy walking distance from Union Square, Trolley car, great restaurants, shopping, etc. We will definitely be back!
Not what I was expecting from a W Hotel however the staff made it enjoyable. Good reception and concierge staff. Funky foyer with dj music playing throughout the day and neon mood lighting. The rooms were comfortable but had a strong Asian decor which was a surprise. Extremely comfortable beds and pillows with 4 pillows to choose from. Electronic safe in each room. Room service available. Plantation shutters as well as curtains. Shower over bath. The hotel is located in the financial/arts district of San Francisco so great selection of cafes and restaurants within 2-6 minute walk. There are at least 3 museums within 2 blocks of the hotel and Market Street shopping area is 3 blocks away (about 10mins). I would not recommend this hotel for families. There is a gentleman's club 100m from the hotel so at night there were some visitors to the bar area which might offend some. Overall I enjoyed my stay.
Very good & Efficient for the Convention center. NIce, clean rooms. Everything I expect from a W hotel though the area is a bit sketchy and is undergoing renovation. Close to business district, Uber ride to anywhere within $20 (though can walk to Piers but Fisherman's wharf is just too far)
"Personalized and Luxurious"
I really loved my stay at this hotel. The room was large and the bed was so wonderful. The whole hotel is hip and modern without being alienating. I utilized the fabulous Sara Hamza and her staff to find last-minute tickets to the ballet. Room service for a late night meal was prompt and the sandwich delicious. I had a fantastic breakfast at TRACE downstairs. The service was excellent there, from the waitress who took care of me to the man clearing tables who chatted with me. I can't say enough good things about every facet of my experience. Thanks!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM