W Hotel San Francisco is located in central San Francisco, close to San Francisco Museum of Modern Art, Union Square, and TransAmerica Pyramid. Nearby points of interest also include AT&T Park and Asian Art Museum of San Francisco.
Dining options at W Hotel San Francisco include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 4-star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. High-speed Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. ;Wedding services, concierge services, limo/town car service, and translation services are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and multilingual staff. This is a smoke-free property. A total renovation of this property was completed in April 2007.
There are 404 guestrooms at W Hotel San Francisco. Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wireless Internet access is available for a surcharge; guestrooms also offer desks and complimentary newspapers. 27-inch televisions have DVD players and pay movies. Air-conditioned rooms also include electronic check-out, electronic/magnetic keys, irons/ironing boards, and clock radios. Guests may request a turndown service, hypo-allergenic bedding, and wake-up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestroom renovations were completed in April 2007. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Not bad, but when i'm on business i expect better"
W has its own style, unfortunately it did not agree with me not when im paying USD 600+ per night. We had 5 rooms same catagory, but my room 2201 was much smaller than the rest. The decor dosent appeal to me and i know they will say they are different but i much prefer the traditional luxuries of a 5 star. Only one restaurant with a verrrryyyy limited menu. The bath amenities were not refilled. They didnt forget as i found the bottles turned upside down. Only one bottle of free water, the rest of the bottles are chargeable. wifi was erratic. Not a bad hotel, great location if you have a conf in Mascone, but i prefer somewhere more comfortable.
"Worst Starwood Experience Globally"
Just spent 4 nights at the W in SF and have to say that I will never go back. First of all the hotel is old and dated. Second and more importantly the service is very poor and I was tempted to switch hotels but I could not because my colleagues were also staying with me. The check in experience was horrible. They had one person working the counter when I checked in and it took forever to just checkin. I arrived at the hotel at 12:30 pm and of course the room was not ready as well. I am a SPG Platinum member and have 73 nights so far at Starwood for 2016. My overall complaint is that people here are not customer friendly and provide poor service. My check in process was not handled very well and I guess they don't even care if one is a Platinum member at SPG. The breakfast restaurant was painful as well. The male receptionist at the restaurant just has no clue and just getting a table was an awkward and difficult process. I will go back to the Palace Hotel and maybe try out the ST Regis or Four Seasons in SF next month when I am back but for the W never again.
"Great front of house but very disappointing room"
I was looking forward to staying at the W as I always associate them with being 'cool and funky'. I have been to the W in London for drinks and was very impressed. In this hotel, the lobby, bar and dining room were great and what I expected, but the room I was in was like a 1990s throwback with dated and worn fittings and dirty windows with a very soft bed that has given me backache. I assumed W had bought another hotel and rebranded it but I was told by our tour guide that was not the case. The breakfast service was very slow and chaotic although the food was good. One thing that did really impress me was the cocktail waitress who remembered all 42 previous orders of the group I was staying with, three hours later! Overall, it was a very average and I would not stay again if I return to San Francisco.
"Right next to Moscone - quiet on 12th floor"
This hotel is perfectly situated next to Moscone Center. It's perfect for conference-goers. My room wasn't ready upon early AM arrival, but I had full bathroom in gym to shower and get ready after a long flight. I had a corner room on 12th floor. It was beautiful and spacious and quiet. It was a very big room with a seating area and sofa table. The gym was beautiful and modern and clean. It's well lit for a motivating workout. I wish I had time for the spa. The bar was jam-packed and "happening" my entire conference. I enjoyed a quick lunch and drink at the bar and I was happy. There's no digital keys here yet. Overall very pleasant stay!!
"Comfortable hotel in a busy area."
We liked the W. It was a comfortable hotel in a busy area of SF, The staff is excellent and hey have a very solid gym. The rooms wre large and well appointed with all the amenities you need and want. One issue I lost my beloved and well curated IPOD and head phones and while I take responsibility for this loss someone at the hotel recovered theses items and I never got it back despite my trying. Having said that I wold stay there again and I recommend it,
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM