W Hotel San Francisco is located in central San Francisco, close to San Francisco Museum of Modern Art, Union Square, and TransAmerica Pyramid. Nearby points of interest also include AT&T Park and Asian Art Museum of San Francisco.
Dining options at W Hotel San Francisco include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 4-star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. High-speed Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. ;Wedding services, concierge services, limo/town car service, and translation services are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and multilingual staff. This is a smoke-free property. A total renovation of this property was completed in April 2007.
There are 404 guestrooms at W Hotel San Francisco. Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wireless Internet access is available for a surcharge; guestrooms also offer desks and complimentary newspapers. 27-inch televisions have DVD players and pay movies. Air-conditioned rooms also include electronic check-out, electronic/magnetic keys, irons/ironing boards, and clock radios. Guests may request a turndown service, hypo-allergenic bedding, and wake-up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestroom renovations were completed in April 2007. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Dated and no whatever / whenever service. "
I have stayed at the W in Singapore, Bali, Maldives and Washington DC. San Francisco was a disappointment. If you go to the W San Francisco expecting the whatever / whenever service that W customers are used to have, you are in for a disappointment. The staff is inattentive and do not go out of their way for absolutely anything. In fact they barely served us at all. They generally had a poor attitude. The room was dated and the furniture worn out. The rooms are also not very clean. Out bath robes had stains on them. Not the W standard.
"Happening HIp Hotel"
Was here with my family, really nice lobby and lobby bar, very modern decor. really a fun place to stay. Great rooms and bathrooms were also really nice. The staff was very good also. hotel location was great for shopping and walking to good restaurants. the downtown financial district is really beautiful they have a great valet service for your car, and we used it alot..as we were in and out of our cars 4-5 times a day
""W" for Wonderful"
The W San Francisco is truly the best hotel in San Francisco, with its youthful ambience, amazing and courteous, accommodating staff, exceptional Trace Restaurant, and spectacular views from its comfortable rooms. Beds are very comfortable, always clean. Housekeeping and room service personnel are quick and efficient. Front desk and doormen are engaging and knowledgeable. Just a quick 2 blocks to the Bart for easy access to and from the airport. Our favorite place to stay while in San Francisco!
"Great location! Great staff! ...a little contrived"
This hotel is in a great location to see San Francisco! It's next door to SFMOMA, across the street from Yerba Buena, you can walk to AT&T park, the Embarcadero, BART, Market... everything! And the staff was super friendly and accommodating. I was in town for an event at AT&T and had completely forgotten it was Pride-- the hotel was packed, and the front desk was overwhelmed. But the staff was professional, apologetic, and compensated with drink tickets. Everybody wins! The downside is that the "hip vibe" that the W works so hard to exude is a bit contrived. It's kind of like that friend who constantly name-drops and uses made up catch phrases. The W is the Tom Haverford of hotels-- ultimately, it's a great hotel with tons going for it, but you wish it would stop trying so hard to convince you it's cool. The "Spectacular" room (which is W for "with a view") was worth the extra; it has a really pretty view of the City and the neighborhoods in the distance. The room is comfortable and reasonably spacious with a nice modern bathroom.
"Very much overpriced"
Having stayed just 2 months ago in the W Barcelona, there is a huge difference in both hotels. The W Barcelona is bigger, has nicer rooms and much better views. Saying that, the W San Francisco is not bad. But the rooms are small, the furniture rather basic and old. The cleaning service is ok. The bed is ok too but nothing more. A better 3star hotel in my opinion. But heavily overpriced!!! The good points: The bar on the ground floor is nice. But the very best part of the hotel is the restaurant Trace on the ground floor. Good plates and a very nice and professional staff. The bad points: The hotel is pet friendly but far not as much as described on their own website. They promise you things you definitely do not get! When we complained about it we were told that it is upon request. But on the website they say "At check-in, you’ll receive a Welcome packet with the following dog- or cat-designated items: pet toy, pet treat, W Hotels pet tag, clean-up bags and details about pet services available through the Concierge and items available through Whatever/Whenever®. Upon entering your room, you’ll find a custom W Hotels pet bed, food and water bowls with a floor mat and a pet-in-room door sign, plus a special treat at turndown." But these affirmations were the main reason why we cancelled our reservation at the Hilton Union Square and changed to the W San Francisco. But we got absolutely nothing at all. But taking each day 25$ and 100$ at the end for cleaning is not upon request, thats automatic. It is not the fact that our dog didn't get all those things they tell you he would, but that they tell you things that are simply not true. I surely will not recommand the W San Francisco, unless you are a group of friends or a young couple staying here for 1 or 2 nights and wanting to party till the mornig. But even therefore the hotel rates are far to expensive. I am disposed to pay for service and compfort. But nearly 3400$ for 5 nights is a heavy rate for poor service and basic amenities (it includes the dinners we had at the restaurant, which was excellent as I already mentionned!). At the end, I think we should have kept our reservation at the Hilton Union Square.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM