of TripAdvisor Travelers recommend this hotel
"Great hotel in good location"
Great hotel and service. Excellent hotel gym that you can use 24/7. Great breakfast and service from Damian. Rooms are clean, bliss products are great. Beds are huge and comfortable, stayed on the 6th floor and the 21st floor as part of my trip. Both were good.
"Great birthday stay"
We had wonderful stay in February for my birthday. Spacious rooms, lots of natural light, bliss spa amenities, and nesspresso coffee maker. Room service was delicious and affordable. The location was perfect. WLking distance from downtown area, shopping and restaurants. The room was very well appointed. I liked the decor and product.
"Great stay at the W!"
I recently stayed at the W with my daughter for a birthday celebration. The staff was amazing! Especially Sara who checked in with me often and delivered a great surprise to our room! I love the location and all the new restaurants in the area. Will definitely stay here again!
We had a beautiful corner room, watched the fog roll in over the city... we love the location lots to see and walk to. The location made it a great place for us to come back to and take a quick break when needed. Next conference, I will be sure to act early and get a room here. Moscone is right across the street. I imagine this hotel is packed when a conference is in town. We really enjoyed the breakfast at Trace. The avocado toast is delicious.
I am very overwhelmed with how welcoming the team was, Rick, the MOD, was very accommodating and granted me with an early arrival, not to mention on a higher floor with a city view. The room was absolutely at it's finest. I also, want to thank Jeff, the Director of Security, for going above and beyond. I wasnt able to bring an hdmi cord but needed it to watch a movie from my phone, so we called security to push our luck..Jeff on the other hand gave us a new cord and delivered it himself. Not just he went up to deliver this but he also send us an amenity of cheeseplate and wine to enjoy while watching movies. Now, that is an exceptional service.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM