of TripAdvisor Travelers recommend this hotel
We were in London for the first time and we chose this hotel because we were always happy staying at a W hotel. We were here for 4 days. This location was perfect because it was near SOHO, Piccadilly, etc.It was walking distance to museums and good restaurants.It was also safe at night because the doorman checks everyone before they get in and is very courteous about asking if you are a guest. I give a five star rating to the staff for being very attentive with our needs. The lady at the concierge was not very friendly though when I asked suggestions where to eat. She does not smile and looked condescending.The guys were friendlier.The beds were not very comfortable and rooms were not cleaned well. I reported broken glass on the floor that I stepped on when we first entered room.
What a perfect stay at the W hotel 👍🏼 It it placed right in the middle of soho/china town and Piccadilly ! Step out the front door right into the heart of London 😁 Staff and service was second to none, friendly and courteous on all occasions. Room was perfectly sized for the two of us and the breakfast was fantastic. Will recommend to all my friends and will stay again on my next visit to London
Hotel is near Piccadilly Circus underground. In this spot there is a lot people all the time - even more than elsewhere. Hotel is quite noisy due to class facade and night club downstairs. Sound is quite loud trough the nights, but somehow London makes so tidred that it was not problem after all. Layout of bathroom is not usual and neither not very well working solution. Breakfast is nice!!!
"Spectacular spot for travelers "
We had the pleasure of staying here for two nights while visiting London. The rooms are beautiful and hip. The bar is lively and vibrant. The attached restaurant has delicious lobster and scrumptious burgers. The room was clean and well appointed, and the staff was friendly, professional, courteous and helpful. We will definitely be coming back to stay again!
This is going to be a marmite hotel. Either you will love it or hate it. Personally I hated it but my other half loved it. The floor we were on had a load of glitter balls and dance music is being played when we exited the lift. When going into the room, the bathroom is in the middle of the room and the bed is at the far end. The shower and toilet were in cubicles but the rest of the room was open plan. Its odd laying in bed watching someone brush their teeth 5 foot away from you in the 'bathroom'. The shower was great (although no bath - again a sad point for me as I love hotel baths) with a big head, powerful and more importantly hot! It is a great location being right in the centre of the touristy area, but having to smoke in the same area and get in the lift with drunk revellers at night, it can be a bit intimidating if a single traveller - maybe have a residents only lift in the evening' The beds were comfortable and breakfast was good. I reccomend the scrambled eggs and bacond with maple syrup waffles (you will have to have these on separate days as its only one hot choice per day) to go with the (unlimited) continental offerings. Im not sure about the noise on the lower floors, but at night on the 5t floor we could hear street level. Although this didnt bother us, it may affect light sleepers. Minibar prices are very expensive, even for a hotel (£4 for a can of coke!) so grab some drinks from the local supermarket and take to your room if you want a drink. Staff were all polite and courteous throughout which is nice to see as sometimes hotel staff can be a bit stuffy when going 5*. Ive tried to be balanced as although it wasnt my taste I still really enjoyed the stay and it would be unfair to totally slate it when the issues I have are all down to personal taste.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM