of TripAdvisor Travelers recommend this hotel
"Great Customer Service!! Wonderful welcome from John Davis."
Had a great stay at the W Hotel in Westwood this week. Just wanted to say that I was particularly impressed with the Welcome Ambassador John Davis - warm, friendly, incredibly helpful. It's customer service like his that will send me back to the W again and again. Thank you.
"Great Location near UCLA"
The hotel is very posh and the restaurant is amazing! I got a chance to use the spa and it was great. I would recommend it for anyone who wants to be in that neighborhood, near UCLA and get pampered. It is walking distance from everything in that neighborhood!
"Fantastic Check in with Nhan Nguyen - lovely"
I am an SPG member and received an upgrade for which I was extremely grateful. Service was terrific - startin with Nhan - his extremely nice. Hotel was ideal is every way. However - the outdoor party was too loud and went too late. Otherwise, appreciated friendly service and Nhan's top notch customer service and follow up. Location is terrific too. And pool area really nice.
"not what it used to be"
Before remodeling the rooms were huge with many suites. Now there are very few suites and although the room size is good there are no drawers to store clothes! We had hotel remove all the pricey snacks and drinks off shelves so we could put clothes somewhere. Maybe they do not expect guests to stay for 5 days as we did and just assume a guest is fine living out of suitcase for a day or two. We have stayed here about 12 times and will never return. One plus: the staff is terrific.
"Fancy run down hotel by UCLA"
Check-in is fast, courteous, relaxed and efficient. Room is spacious and bed is comfortable. Really close to UCLA (which can be either bad or good). I paid over $400 ($42 valet) so its wayyyyy overpriced for the quality of the rooms, location and amenities. Room AC makes A LOT OF NOISE!! I'd say stay at a much better, but similarly priced, SLS Beverly Hills.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM